"Manage My Places" not displaying maps

Ernst,

In System Preferences > Accounts > your accounrt > Login items you'll find a list of programs that are run when you login to the account.

It still mystifies me that dropping the Internet connection then re-establishing it gets Manage My Places working again, but the fix doesn't stick, and the next time iPhotos runs Manage My Places is once again broken. It's almost as if some process is locking a resource that Manage My Places needs, but when the Internet connection is lost that process -- or perhaps the OS -- releases the lock, and then Manage My Places can access the resource. The process that locked the resource doesn't seem to be in any particular hurry to re-establish a lock, because Manage My Places still displays the maps even if you wait a few minutes between re-establishing the Internet connection and re-opening Manage My Places. So either the process really doesn't need the resource while iPhoto is running -- once Manage My Places is working, it works for the rest of the iPhoto session -- or iPhoto itself is locking the resource when it starts up. If the locking process were external to iPhoto, then there would be some chance that, by ending iPhoto then quickly starting it again, Manage My Places would beat it to the resource; however, that never seems to happen. But, whatever is locking the resource, it's doing so because of something that has to do with our accounts, since in a newly created account Manage My Place works.

Regards,

Richard

All,

Here's another thread on the same problem: https://discussions.apple.com/thread/3986344?answerId=18565763022#18565763022

Richard

I talked to an Apple Care Tier 2 Support person yesterday, June 5, for about one hour. He had me try (a) disabling some launch agents and launch daemons, (b) deleting some user preferences and and caches, (c) changing some Java preferences. None seemed to fix the problem for me, but he was doing the same or related things on his machine, which didn't have the problem. At one point he was able to duplicate the problem, then fix it, but then he couldn't duplicate it again. After a while he could, but then after that he was never able to solve it. When we hung up we arranged to telephone the next evening. He was sure he would have more information by then.

Today he called back. On half the Mac's in his area he either found the problem or could reproduce it, but on the other half that wasn't the case. He has escalated to the iPhoto developers, but doesn't think he'll hear anything from then before the weekend, and next week he's not back in the office until Wednesday.

He says that it's likely to be perceived as low priority, because there's a work around and my livelihood doesn't depend on it. I took that to mean that the developers might try to find out what causes the problem in order to ensure that it isn't in the next release, but that they might decide not to fix it immediately.

I will keep you informed.

Regards,

Richard

iPhoto 9.3 just appeared. I downloaded it a few minute ago. It does not seem to have fixed the problem. I have noticed one change, however. When you are in Manage My Places and right click in the large grey field where the map should be appearing, a Stop button appears. Previously, a Reload button appeared instead. So perhaps this is trying to tell us that Manage My Places is waiting for a response from Google Maps.

I have tried deleted the iPhoto cache, but that didn't help.

Regards,

Richard

I suspect that **** will freeze over first.

Regards,

Richard

Just an update on my case at Apple Care. The Tier 2 person handling it has not heard back from the developers. I suppose they are too busy working on tomorrow's Latest Greatest to track down and fix bugs in yesterday's.

Regards,

Richard