Cannot restore iPhone backup ?

If u r not able to restore backup cause of itunes showing error then try a tool called "semi restore" which is available for free.Try to google "semi restore".It will restore ur phone to hard reset and then it will also give u option of restore backup , at this stage u wont finf any errors!!!!!!!!!!!!!!!

If u r not able to restore backup cause of itunes showing error then try a tool called "semi restore" which is available for free.Try to google "semi restore".It will restore ur phone to hard reset and then it will also give u option of restore backup , at this stage u wont finf any errors!!!!!!!!!!!!!!!

Assuming you have older backups:
* Mac OS: ~/Library/Application Support/MobileSync/Backup
* Windows XP: %AppData%\Apple Computer\MobileSync\Backup
* Windows Vista: %AppData%\Roaming\Apple Computer\MobileSync\Backup
* Windows 7: %AppData%\Roaming\Apple Computer\MobileSync\Backup
Go onto iTunes, right click on your device on the left-hand side bar, and their should be an option 'Restore From Backup', or something similar, click that and it'll help you to restore iPhone from previous Backup.

When copying back the old back up into the new directory folder, should you say "yes" to replacing existing files or "no"? Thanks in advance for your help!

I had this and this link below helped me. I took the cable to my Iphone 4 off my PC and linked to my Mac and downloaded this software below for the Mac. I then saw that i didnt need to pay (free trial) and it asked me to hit the re-start button once i opened up their software that I downloaded and it put my iphone 4 back to how it was working before to corrupted, all ok now, (it put me back to the old software). I then downoaded all the camera roll that I thought i'd lost. Phewww!!

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It turns out that apple has changed its iTunes store and doesn't allow iTunes to iPhone Notes, Calendar, contacts syncing. So I'm guessing that because the back up file has all contacts included it falls under the category of back ups that are not compatible with the new iPhone and iTunes sync system.

The new way apple wants us to sync our contacts and such is through iCloud. Good idea or or not aside a big jump like this one should have been advertised by apple. You would think that they would have had disclaimers every where... But sadly the didn't. Now for all us users that had not synced our contacts to i cloud before we did our restore, then we have just lost all our contacts! Thats terrible apple, i can not believe a multibillion dollar company would do such a clumsy move. Thanks to this new change i have lost all my contacts, but luckily i did a sync maybe 6 months ago to my outlook contacts. Still losing all my contacts for this past 6 months.

Thanks apple,

Past biggest fan.

I know this is a somewhat old thread, but I'm interested to see if anyone else is having an issue like this.

I work on the program Decipher Backup Repair, that fixes the errors in an iTunes backup so that you can restore your device in iTunes. I'd be very interested to know if anyone thinks they're having a restore issue because of notes, calendar, or contacts and iCloud. Those settings shouldn't affect how the restore works with iTunes as suggested above, but obviously if they are interfering, I would love to integrate a fix into our software. If your backup isn't restoring, and you think it might be related to an issue like this, I hope you'll try Decipher Backup Repair:

http://deciphertools.com/download-decipher-backup-repair.html

And if it doesn't work, contact us at http://deciphertools.com/support.html so we can figure out what is going wrong with your restore! Please mention my name directly, Kelly, so that your note gets directed to me for sure! 🙂

(Note: As I mentioned, I work for the company I've discussed above, so I stand to benefit, either financially or otherwise, from the links I'm recommending.

hi frank! i need your help regarding this. please reply 😟

Hi Kelly,

I actually just received my iphone 6+ and am having the same issue. I had an iphone 4 prior and I have never come across this issue. Message states "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restore".

marthalfm wrote:

Hi Kelly,

I actually just received my iphone 6+ and am having the same issue. I had an iphone 4 prior and I have never come across this issue. Message states "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restore".

Hi Marhalfm,

Do you have the old iPhone (that you used to create the backup) still? If you do, and it still has the data on it 😉, then we could delete the corrupt backup and rebuild it from scratch by backing up the old device again. That may be a simple fix to the problem.

If you don't have the old device anymore, or the old device doesn't have data on it anymore (like if you've wiped it for trade-in or selling) then our only option is to work with what we have. I would start by downloading our free trial from the download link in my previous post, and looking to see what kind of issues it reports.

Hey Frank,

I am having this issue and Apple are not so forthcoming with helping me. Can you please help me fix it? I have a lot of medical appointments in my calendar, I really need to restore my back up to my phone. Can you please contact me? Or give me "dummy proof" step by step instructions in what to do?

Many Thanks!

Decipher just saved my day .. so so grateful. Apple was useless in helping to restore from my backup, kept getting a corrupt message when I shouldn't have been. Great product!

Decipherbackuprepair does work in this instance guys.... could not restore as backup was corrupt etc. Cost £20... worth its eight in gold!!!

Great work! Decipher backup repair got all my info back from the corrupted backup!!!

Yes, well its a new replacement phone. which has a previous IOS and will not allow the restore backup