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why does my new MacBook Pro 13 Mid 2012 freezes?

i bought a new macbook pro and it has frozen 3 times in 1 day.

MacBook Pro, Mac OS X (10.7.4)

Posted on Jun 14, 2012 4:22 PM

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44 replies

Jun 29, 2012 8:10 AM in response to Patopipp

Patopipp wrote:


I still believe there's a problem with the Intel HD 4000 because there are cases where the users were not using Google Chrome. In my case Diablo 3 freezes all the time.


Nothing wrong with it. You're forcing a built in graphics to act like a discreet graphics.


You have to remember, your CPU is also driving your Intel 4000 to play a game designed to be played with it's own graphics engine and it's own RAM.


Your intel graphics doesn't have it's own RAM or graphics engine - hence the freezes/lock ups.

Jun 29, 2012 8:40 AM in response to Bimmer 7 Series

My cousin has the late 2011 13inch MBP and plays without any problem, I have the mid 2012 and can't play for 5 minutes? Do you think that lowering the graphics will help or wait for Apple to release a firmware update for the Intel HD 4000?

Edit: There are some guys that have kernel panics while using Parallels, and they don't have Google Chrome. This makes me think that the cause for all the freezes isn't Google Chrome and may be it's caused by some bad driver. Just my opinion, I'm no expert in Mac OS X, just saying what I conclude from reading other posts.

Jul 13, 2012 9:27 AM in response to juan pablofromsan juan

Hi, has someone found out why this happens? I got my mbp a week ago and it has crashed some 3 times already, once even on the day I got it. I am using Chrome and VLC to play video files (the most frequent apps I use and the ones that are on all the times it has hung on me). I tried using the Apple Hardware Test (or something like that), the short version and the long version, and I found out the RAM is not an issue. I've been roaming through the logs and I found out tons of errors registered from the VLC program and some from Chrome.


Here are the three crashes that are logged:


Fri Jul 6 20:01:40 2012

panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f8078dfb0, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000001 ...


2. Fri Jul 13 09:08:38 2012

panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f817789b1, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000400038ec3 ...


3. Fri Jul 13 12:02:15 2012

panic(cpu 0 caller 0xffffff80005e4341): "A kext releasing a(n) IOHIDElementPrivate has corrupted the registry."@/SourceCache/xnu/xnu-1699.31.2/libkern/c++/OSObject.cpp:218

Backtrace (CPU 0), Frame : Return Address ...

Aug 17, 2012 12:37 PM in response to juan pablofromsan juan

Having this same issue. With Upgraded 15" MBP (non retina). Just bought, used for about an hour with 5 freezes/hard resets. Nothing is installed on the machine except the software that came preinstalled. Machine has frozen while using safari, while booting up, and while doing nothing. The OS completely locks up. No beach all, cursor won't move. All keys are unresponsive.

Oct 23, 2012 7:54 PM in response to juan pablofromsan juan

I'm running on my third brand new macbook pro 13 inch in a month. All three have had the same freezing problem!! Return after return, problem persist. Have run every option available with apple care, they asked me to record and send in an activity log of my comp and had that sent up to the apples engineers. They came back with no definitive answere and were not able to fix it. 3 brand new computers with the same problem after swithching from PC percisely to avoid this. Don't know what to do any more.

In my case freezing seemd to be pretty random, but lately has been happening most often when rebooting from being asleep.

why does my new MacBook Pro 13 Mid 2012 freezes?

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