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MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

Reply
9,629 replies

Sep 1, 2012 7:34 AM in response to Barry Fisher

It looks like a few people reported IR on Samsung displays in this poll:

http://forums.macrumors.com/showthread.php?t=1422669&page=5


Defects can happen in any product, so it isn't surprising. But considering that the problem is far more common in LG displays, who wants to hold on to a product that has such a higher probability of developing defects? My first display was an LG, and it didn't show noticeable IR in the first week I had it. But I did notice the screen was darker and had poorer contrast when put side-by-side with a Samsung, so I decided to get a replacement. For such an expensive machine, nothing less than perfect will settle. I now have a replacement, also an LG, which sadly has the same contrast/brightness issues and was demonstrating IR within the first two days. I've already spoken with a management rep at Apple and told him I would be returning it within 14 days for a replacement. He agreed that was my only option (aside from getting a refund and reordering in a month) if I want to get a Samsung screen.


In any case, once you are past 14 days, you are locked in, and many see the issue appear after that. I see no reason to risk holding onto an LG when their problems are frequent and well-documented.

Sep 1, 2012 8:38 AM in response to DrAndyWright

This is driving me nuts. I have to purchase a MBP this weekend and still can't decide whether to get the Retina or not. I know its the future and all but these screen issues have me hesitant. Oh Steve how your missed.


Is it not possible to just open the boxes when purchasing in store and checking the display before leaving? If its not a Samsung then keep exchanging until it is lol?

Sep 1, 2012 8:42 AM in response to DrAndyWright

If i were you Drandy...i'd return that rMBP..not trying to make you feel bad but it looks really yellow..not suppose to be like that...heres mine. The Ipad 3 on the left...the retina macbook pro on the right...

mine as mentioned is a Samsung screen...that is great...no yellowing at all...and my ipad is slightly yellower than that....but definitely have that exchanged and use my photo as an example...good luck

mUser uploaded file

Sep 1, 2012 8:50 AM in response to zolobot

screen replacement no..they will try to give you an LG/Sharp...if you want a Samsung..they have to replace the whole machine..and they have a few in the back..you just have to go to the right store..find a nice manager that will work with you..explain you only want a Samsung...and they will hopefully find one using the ripley system..they did in my case...


transfix..yes you can test it in the store..but you have to download this program install it and run it....Im not sure if you find that its an LG whether they will keep opening boxes...you can tell them before purchasing you only want a Samsung..most will tell you they have no way of knowing..but they do....and maybe they keep the samsungs for customers that have had issues with their machines...not sure....anyway here is the link


http://cyneticsoft.com/downloads/DisplayDetector.dmg

Sep 1, 2012 8:51 AM in response to transfix

I am in the SAME EXACT shoes as you, i want to go purchase one today and it is killing me that this is a major issue. I am debating between the rMBP or the AntiGlare non retina, But i will purchase only with the manager, not just any rep if i go today, because i will tell him that if when u get me the computer from the back and i open the box and i see its an LG, i am returning it within 5 minutes after purchasing!

Sep 1, 2012 9:08 AM in response to transfix

I cheated in the lottery by contacting the manager of the store (not an Apple store, but a premium reseller), and we made a deal that I could swap to the samsung machine on the store display if the new machine wasn't. We agreed on an extra fee for having to replace and reinstall the display machine. Luckily we didn't have to go through that, as the new machine had a samsung. It has some bad pixels though, but that's nothing compared to this IR mess.

Sep 1, 2012 9:29 AM in response to rohit.anupindi

rohit.anupindi wrote:


Check this page by Cnet http://news.cnet.com/8301-33620_3-57454551-278/forget-retina-look-how-much-the-n ew-macbook-pro-displays/


Scroll down to the part where MacBook Pro retina and the old MacBook are compared. In that picture the Retina screen is clearly yellow. Basically most people are ignorant of the problems they are facing or they just don't know what to do.


Do you seriously think you can reasonably compare two images taken at different times by an iPhone camera?

Sep 1, 2012 9:37 AM in response to abacus01

Its nice to see that some of you are finally utilizing the Ripley system as I had recommended in one of my earlier posts. I have a theory as to why it seems there are more LG displays than Samsungs. Samsung is currently working on their own Retina Like Computer(s) (Series 9). It stands to reason that these displays are not as simple to produce as many others. Combine that with Samsung launching probably more than 1 Retina Computer, ie: a 13" & 15" model, I would think that Samsung is going to utilize their factories to serve their own products as opposed to Apple's product line. This is just a opinion but maybe? Take a look at the link below for reference to what Samsung may be launching.



http://www.pcworld.com/article/261763/samsung_shows_off_series_9_laptop_with_ret inamatching_display.html

MacBook Pro Retina display burn-in?

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