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MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

Reply
9,629 replies

Sep 1, 2012 9:50 AM in response to abacus01

Ok thanks.


Well I am within my 14 days on this second rMBP. I will decide by monday whether to return it, I think if I do it will be for a refund, and I will sit this generation of rMBP out, may even look at another brand with a high res 15" screen (though I know nonehave as high as retina)


Must say I have bought apple phones and iPads, and been reasonably happy with them. I owned a mid 2011 MBP more as a curiosity (toy) as I am a PC man usually (I build my own servers). This rMBP was different enough for me to seriously consider switching to OSx, and I got mac versions of my Zbrush, C4D etc to give it a real chance.


But now feeling dissapointed, and thinking I may go back to a high spec PC (which I can sort for a fraction of the cost)


Shame, I thought Apple stood for quality (which is why they survived as a niche manufacturer). Seems times are changing.

Sep 1, 2012 10:23 AM in response to DrAndyWright

DrAndy...if i were you ...i'd go into the store..ask to speak to the top manager no one else...and tell him you buy so much stuff from them....and tell him ...you have heard that they can check the machines they have in stock thru this ripley system..to determine if the screen was manufactured by samsung..and you'ld like to give it one more shot to see if they can find a samsung machine in the back...if they do...you'll have no more problems...and a white screen...and you'll thank me....tell him if they open it up and its not samsung you want a refund instead..you have nothing to lose...give it a shot...and good luck......

one more thing...if you dont need the 15 inch..apples is coming out with the 13 inch macbook pro retina will be announced in another month or two..at a 1500 dollar price point..you may want to wait for those.....im happy with mine now..as long as i dont have a crash on software....they offered me another samsung as a replacement...but it was slightly yellow so I opted to try to get mine fixed with reimaging..so far so good...

Sep 1, 2012 12:36 PM in response to mittense

So here is the what´s happening to me...


I've been pushing for the graphics of the rMBP and today i start noticing the IR effect...

My classes will only start on september 19 so i'm thinking about get a refund then see what will apple do about this then decid what to do..


I'm still whith in the 14 days, and i bought by the portuguese apple store could someone tell what are the steps that i have to follow in order to get my money back?


<Edited by Host>

Sep 1, 2012 12:00 PM in response to mittense

I have had the Apple MacPro Retina for a few days (LG screen). It's a shame that people are combining the image persistence issue with claims of yellow screens and low brightness on this thread, as these are completely different issues.


As a photographer, I take the colour accuracy of monitors very seriously and previous Apple screens (e.g. Macbook Air) have been pretty appalling for colour accuracy. Furthermore, like most PC monitors out of the box, the screens are generally far too blue.


I was pleasantly surprised that, out of the box, the LG screen was one of the most accurate that I've ever tested. The yellow tinge that so many people are commenting on is actually accurate, like it or not. In fact, the LG screen is still slightly too blue, so would need to look even more yellow to be totally accurate.


In terms of brightness, the LG screen goes far brighter than is recommended from a calibration perspective.


In terms of image persistence, I have nothing to report so far, but it is early days.

Sep 1, 2012 12:25 PM in response to Tadziak

Update:


Went to local Apple Store who told me they were just told of the problem 3 days ago and to be aware of people coming in. I showed them my bad IR problems, he said it was the first he had seen. I explained it was an LG and had not shown itself to about 3-4 weeks in and has been getting progressively worse. I had a week 26. They had a replacement screen in stock and I'll have my computer back tomorrow. I asked if it was another LG but he didn't know so I'll know tomorrow. I really don't care if it is to be honest, but if it has the same problem I will be asking for a replacement with a Samsung screen or a full refund. Yet another reason never to buy a first year product.

Sep 1, 2012 12:32 PM in response to Mark Heath

Mark,


I mentioned the colour in this thread as some people are getting IR (I did with my first LG) and some seeing yellow and some seeing both.


Though not related (except as a sign of inconsistent QC), there have been questions about whether the Samsung screens are better than LG.


My Samsung has no persistence at all, but does seem yellow compared to my iPhone/iPad and the other Samsung here.


As an experienced photographer, I would be interested in your opinion of the photo I posted a few pages back, is that amount of "yellow" what you would call a good white point ?

Sep 1, 2012 1:47 PM in response to BRanger

BRanger wrote:


Way too many variables to be diagnosing people's color calibration using web-hosted photographs..


This is true, but a side-by-side comparison of LG and Samsung screens that are actually physically side-by-side in the same photograph is still helpful. As you can see from that top photo that "zolobot" took, the LG display is definitely trending more towards yellow. However, with reference to some earlier comments, perhaps the LG display in the photo above is actually more accurate, with respect to color accuracy, than the Samsung, which may be too blue. I honestly don't know. Personally, I'd take either one of them as long as they didn't have IR, which is the main concern of this thread.

Sep 1, 2012 2:18 PM in response to Canuck1970

Fair enough, I suppose the colour of my photo you are seeing would depend on your screen colour hence compounding any error :)


Well I have shopped on the net looking for a 15 inch 1920 x 1200 laptop and seems most manufacturers have moved away from wuxga to full HD 1080 except for one 13 inch HP one (that would be very small text lol)


Looks like I will be sticking with the MacBook I have got, it justs adds so much more real estate on a 15 inch display.


9 days heavy use, I used the 15 min checkerboard test program, no sign of any image persistence on the grey background. So Samsung doing well so far.

Sep 1, 2012 2:39 PM in response to Canuck1970

You can see a relative difference when comparing side by side but you can't tell which one is correct. You don't have a known valid reference point for eyeball purposes unless one of them has been calibrated. A display that's too warm can make a calibrated display appear too blue. The reverse is also true, if one of your displays is excessively cool then it will make the calibrated device seem yellow.


Unfortunately our eyes can easily play tricks on us in these matters.

Sep 1, 2012 2:52 PM in response to Canuck1970

Only the second image shows IR. Not the most striking example, just the normal every-day IR brought to you by Apple and LG...


I hope everyone considering buying these machines and reading this thread understands by now that the IR on these LG displays (LP154WT1-SJA1) gets worse over time. Very few people have noticed it right out of the box, but after serious testing or a few weeks of use. All the ten or so LGs I have seen have had this flaw, and all the three I have had myself have followed the same pattern. Starts out nice, but in two weeks its all over the place.

MacBook Pro Retina display burn-in?

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