MacBook Pro Retina display burn-in?

Well I just got off the phone a different AppleCare rep. He consulted his senior advisor which told him that it was an hardware issue and he went ahead and set up a repair for me.

Still waiting on my replacement, but i also havent seen anyone with a Samsung report the issue (my first rMBP was LG). If it is affecting all rMBP then it really is technology that shouldn't have come to market yet. I invested in it myself as a i do high end visual work. Editing, grading and retouching isn't possible with such bad IR - my first one had it all over the screen after just 2mins usage. One of the biggest selling points apple have for going retina is its application for the sort of work i do, so not going to be happy if its a limitation of the tech rather than just a QC problem. Replacement should be coming next week, hoping for a samsung screen so i don't have to go through this process again!

Yeah I have to agree. I have been following this thread pretty closely, and no one with a samsung screen has said they have image retention/presistence issues. I recieved my replacement yesterday with a samsung screen (thank God), and I'm happy to report no issues yet. My first order with an LG screen took 25 days from being ordered to my door. This replacement came in 6 days. If anybody with an LG screen is within their 14 day return window, I strongly suggest you take advantage of it.

Well I have a meeting today at that mac store to see the the technicians. I guess they want to capure my unit for testing is what they said. Not sure why when I am sure they have captured a ton already based on the forums posts. Does or has anyone been given a new MBPR from the store? I use this for work so I cannot wait days for a replacement due to their manufacturing defect. Would not have been a issue if I did not just sell my 17 inch MBP. Anyone had any luck with getting a macbook replaced at the store. Keep in mind that I am over the 14 days. I am just over 3 weeks.

If you have a stock rMBP config (no change in RAM, processor, or HD) and if the store has them in stock, I don't see why they couldn't just swap them out. It will likely depend on what you have, the return policy, and whether or not they have stock.

Mine is 30th week, LG screen, yesterday I noticed some IR and called apple and set up a genius bar appointment and they asked me to order a new one and once new one arrives return the old one. But today morning I called apple online store and had a conversation with apple care and apple sales people and after 36min later they ordered me a new one as a replacement device. So I m keeping my fingers crossed and hoping I ll receive the samsung screen. My configuration is 2.3/16/256.

Mine has the same problem, LG screen and IR!!!

I called apple this morning, I have been told that I must go to the apple store to see a genius. They can do nothing on the phone? 😟

If you're within 14 days from the date they shipped your MPBr or from when you purchased it at an Apple store, you can return or refund with no questions asked. I had to remind the Applecare tech over the phone before he stopped trying to get me to troubleshoot the problem, and I was transfered to customer care right away to set up an exchange.

THX, unfortunately, it's over the 14 days, painful :-(

I will go to Apple store this afternoon, hope can find a solution there.

Yep, same here. I am over the 14 days as well. I guess I will find out here in less than 3 hours what they can do for me.

Use the above 2 posts as warnings, RETURN rMBP WITH LG DISPLAYS IMMEDIATELY.

I'm glad I found this thread! I just ordered a 2.6 / 16 / 512 configuration about a week ago so I haven't gotten it yet. If it doesn't have a Samsung display I am going to immediately set up a replacement (or 3) until I get one that does. From all I've read here that's the prudent thing to do.

Hey guys... just a report.

I've received my MBPr earlier today and I don't see any issue at all with the screen. Whites are white, the contrast isn't an issue and there doesn't seem to be any image retention putting a webpage or something with a bright white background like an email open on the desktop with a solid grey background. I only left it there for ~10 minutes at a time so far however, but it seems OK to me.

Custom 2.6/16/512 and it happens to have an LG screen. I'll be keeping a very close eye on it but so far I don't notice a single flaw and I'm VERY picky. I'll be sure to find one soon if there is one. The clarity and colour balance on this thing is awesome btw. It's annoying going back to my Thunderbolt display in a way - because the colours on it seem a bit 'cold' or blueish compared to the Retina screen.

How can you tell what batch your rMBP is?

Got one produced with an LG screen today..... gettin worried.

Paste your serial number in the box: www.appleserialnumberinfo.com