MacBook Pro Retina display burn-in?

codydhorner wrote:

Hey guys... just a report.

I've received my MBPr earlier today and I don't see any issue at all with the screen. Whites are white, the contrast isn't an issue and there doesn't seem to be any image retention putting a webpage or something with a bright white background like an email open on the desktop with a solid grey background. I only left it there for ~10 minutes at a time so far however, but it seems OK to me.

Custom 2.6/16/512 and it happens to have an LG screen. I'll be keeping a very close eye on it but so far I don't notice a single flaw and I'm VERY picky. I'll be sure to find one soon if there is one. The clarity and colour balance on this thing is awesome btw. It's annoying going back to my Thunderbolt display in a way - because the colours on it seem a bit 'cold' or blueish compared to the Retina screen.

good luck. doesnt seem like you're taking yours back.

if you look close enough whites are actually yellow 😉

considering the fact taht this thread and the few others like it are not over flowing with thousands of posts I wouldn't jump out and say ALL LG screens are bad. there is likely a higher fail rate with a specific set of issues but if ALL LG screens were bad this thread would be far longer and with far more people in it. think about how many rmbp are selling. they can't even keep em instock .... it's a whole lot more the the amount of people posting in here.

that said. my rmbp arrives tomorrow. first thing I will do is run the terminal command to see what display I have (hoping for a samsung) but if it's LG I will keep a close eye on it but not jump to conclusions either.

you may be right.

but lets assume that its 50/50 between samsung screens and LG screens.

and then 50/50 amongst those LG screen owners with half of them not reading about this or not trying to find a problem with the LG screen.

I wouldn't have noticed the IR problem if I didnt test it with leaving my window open for an hour on a grey background.

Again, others have said they have done the IR test in apple shops and all LG screens had the IR problem when tested.

I wouldn't rule out the likely possibility that all LG screens are bad because the problem isn't always an "in your face" problem and it can take a little while to discover it (and there's some anecdotal evidence that it might not start occuring until after a certain amount of usage). For example, if you have a busy wallpaper, it can be much more difficult to notice. And if you have your screensaver/engergy saver settings so that your screen goes dark fairly quickliy, then you might not notice it, But "not noticing the problem" is not the same as "not having the problem".

Based on people that have noticed the problem, they all appear to be having problems with LG screens. And of the people that have noticed the problem and received replacements, all of the LG replacements have also had the problem. That's pretty strong evidence that there is a problem with ALL LG screens...or at least all of those that have been produced from the first runs up to the runs that produced the most recent set of replacements.

Jerbz wrote:

codydhorner wrote:

Hey guys... just a report.

I've received my MBPr earlier today and I don't see any issue at all with the screen. Whites are white, the contrast isn't an issue and there doesn't seem to be any image retention putting a webpage or something with a bright white background like an email open on the desktop with a solid grey background. I only left it there for ~10 minutes at a time so far however, but it seems OK to me.

Custom 2.6/16/512 and it happens to have an LG screen. I'll be keeping a very close eye on it but so far I don't notice a single flaw and I'm VERY picky. I'll be sure to find one soon if there is one. The clarity and colour balance on this thing is awesome btw. It's annoying going back to my Thunderbolt display in a way - because the colours on it seem a bit 'cold' or blueish compared to the Retina screen.

good luck. doesnt seem like you're taking yours back.

if you look close enough whites are actually yellow 😉

Well, I don't know that I'm not going to exchange this one. I do need it to use as well at this point so I'm not exactly wanting to return it if I don't have to. I'm just keeping a close eye on it - and I hate to tell you, but I'm a web developer and have gone through countless LCD panels and I'm telling you: the whites are white on this screen and I have two screens to compare it with.

A dell u2410, and an Apple Thunderbolt display. All IPS panels, and this retina display is actually the best out-of-the-box display of the 3 of them. Not yellow at all. So, perhaps I just got lucky and got a really good one but I'm for sure watching it like a hawk within the 14 day direct exchange period and I will see to it that I have another one ordered and sent out before I exchange this one.

p.s - Apple "hates" me already since I've been through 3 Cinema displays and 3 iPhone 4s, so trust me. I'm picky... I was actually dreading receiving this laptop and not being able to use it right away because of finding another QC issue.

so general consensus is that they do let you hold onto your current rmbp while they ship you a new one though right? I just don't want anymore down time as I have spent enough time just waiting for my first one to get here. hopefully it's not an LG.... but if it is I sure as **** don't wanna have to send mine back, be without my computer for at least another week... then have to reinstall everything. that would really tick me off.

fluxmc302 wrote:

so general consensus is that they do let you hold onto your current rmbp while they ship you a new one though right? I just don't want anymore down time as I have spent enough time just waiting for my first one to get here. hopefully it's not an LG.... but if it is I sure as **** don't wanna have to send mine back, be without my computer for at least another week... then have to reinstall everything. that would really tick me off.

Yes, I would say it is more likely now that they know the problem.

All you have to do is call 1800APLCARE and tell them that you need this computer and tell them to send a replacement and when you will get a time frame to send your defective one back.

It's probably not what some of you want to hear but I ordered mine (2.6, 512, 16) the day after they were announced, got it pretty quick. Had zero issues up until I installed Mountain Lion on it last Thursday. Now I have the ghosting and image retention. Sometimes its minor, sometimes its really bad. It's dissapointing because it was perfect for awhile and then all of a sudden the issue popped up. I have an LG display too, so if you have one knock on wood and cross your fingers because your days might be numbered too.

I plan on going to the Apple store tommorrow and seeing if I can work something out since I'll be on vacation next week and hopefully they can correspond the repairs to when I'm gone. It's not an option for me to not have this computer for any amount of time as its my primary business machine.

Sigh, I'm sorry to hear that.

This just makes me determined to get a Samsung screen.

I will return 100 computers if I must.

But I'm sure Apple will stop me before the 10th one and just send me a Samsung one.

I'm with you Jerbz. I don't care how long it takes, I'll return every single one until I get a Samsung screen. Apple can keep my 3k dollars but I'm darn sure going to get a non-faulty screen. Of course we are all assuming the Samsung's won't experience the same problem at some point. It's a little disconcerting to me that some are not seeing issues for a while. I sure hope the Samsung screen models don't start developing this issue several months from now.

Better keep eyes on the screen regardless brand. I got my rMBP having the IR issue out of box. Then replacing for 2nd rMBP which comes without any problem until one month later. The IR issue happened again.

Went to the Genius Bar, they offered two options: one is waiting for a stock machine as replacement; another is returning the total amount of money via Apple GIFT cards.

Guys i have rMBP LG screen and i don't have any isses with it. crazy thuoght, maybe some of us has SHARB instead of LG. I have been for two days watching closley every single pixe and with no flawess whatsoever. I might do the test wrong if it's not that noticable!! so can anyone please post a youtube explane what is the best way to test your screen to find out about the IR. I'm returing mine, not cuz it's LG but i wanna upgrade to 512 after the new configuration.

And i'm still histitate what should i ger 2.3 or 2.6 i don't care about the speed i have read all about it but 90$ is not worth to think about but my concern is the battery. Is it true it runs longer with 2.3 up to 9 hours according to engaget

http://www.engadget.com/2012/06/13/apple-macbook-pro-with-retina-display-review/

So I have a rMBP (with an LG screen). Well, IR didn't show up until after the 14-day period, and I called AppleCare, the Apple Online Store, and went to the local Apple Store. They are all refusing to replace the machine, and they will only do a repair. I got the stock 2.6/8/512 model, and after spending ~3k, I find it horrible that I need to get it repaired in less than a month after getting it. I'm pretty upset, does anyone have any ideas on getting it replaced?

Probably will be a lot more hesitant to purchase expensive Apple products if they refuse to replace defective units. 😟

Again, please no one else accept anymore LG screens.

Send apple a message. This is getting ridiculous.

If you want to accept the LG screen because you can't wait for another computer, well, your loss.

Guys, I am shocked. My friend called me, he just received his rMBP and said that there is something wrong with the display. I went there and found a quite noticable pink tint, a dead pixel on the lower left corner of the screen. When I did some tests with white/black straps followed by a dark grey background, I found that the screen also had image retention. I was more than sure that it was an LG screen, but to my surprise, it was Samsung 😟 Already arranged a replacement with Apple. I don't know what to do. Mine will be arriving on friday. I was thinking to send back if it would be LG display... but seing that Samsung has that problem too, I just don;t know what to do...

Also, another guy @ macrumors forum confirmed having samsung display with image retention (http://forums.macrumors.com/showthread.php?t=1416687&page=3). Really, Apple must do something urgently!