MacBook Pro Retina display burn-in?

Wrong. Never once did I assume Apple would do so. I simply stated the policy isn't set in stone....and it isn't as we both know. Nice try though. 😉

Btw, if you need examples of others having theirs replaced past your "14 day" policy window simply scroll back a few pages.

Fishius wrote:

Wrong. Never once did I assume Apple would do so. I simply stated the policy isn't set in stone....and it isn't as we both know. Nice try though. 😉

I'm sorry but "If" is an assumption. And you didn't "simply" state. You went on to write a paragraph to why you thought so. Nice try.

You made a point. I did get the replacement option for 3rd machine. Since my 2nd rMBP has IR issue after one month usage.

Don't get all butt hurt about it friend. It's okay to admit you are wrong. I would if I had assumed what you stated....but I didn't so there's that.

It's not that I have some principle crap that I am going off of. I am mainly concerned that when I get it back it won't be the same as when I gave it to them. For example, some people claim after repairs the computers are not as "tightly" built, creak, etc. I don't want that less than a month after purchase.

That's okay. End an argument with verbal attacks. Go on, what else do you have?

Well, retina macbook's architecture won't allow it to be not as "tightly" built. But even if something goes wrong, you are free to take it to them and complain.

vindictum wrote:

Well, retina macbook's architecture won't allow it to be not as "tightly" built. But even if something goes wrong, you are free to take it to them and complain.

Vindictum is right. Replacing the screen would require them to reglue the screen back onto the computer. rMBP has been rated one of the toughest machines to repair in Apple's production history.

If you consider that a verbal attack you have very thin skin but I should have realized that when you got so defensive earlier. No worries, I'll move on. 😉 Back on topic...

I have to agree. A repair is probably not a great path. I obviously do not have a ton of experience with Apple repairs but the one time I did have the screen replaced due to it being slightly warped and not fitting into the frame correctly my laptop definitely ended up with other screen related issues which were not part of the original problem. I was patient and took it back to them a couple times but they simply decided to give me a brand new one. I'd be very nervous having this type of screen replaced/repaired, etc.

I wish that there was some way to find out what the problem was, whether it's software or hardware, and what Apple is even doing about it. And if there's even anything that can be done. I returned my second MBA today. I just didn't like the screen. My wife's MBA has a great display. Nice and bright and clear. Mine was exactly the opposite. No matter how I calibrated it (Spyder 4 Pro), it was always sort of dim and compared to hers. The screen was not nearly as bright, and everything was less sharp. Funny thing is that hers is originally mine. I decided that I wanted mine BTO, so I gave her that one and got a BTO. Now I'm Macless. I was thinking about getting an rMBP, but now I'm just going to wait it out until these problems go away. The thing that I find most disturbing is that many people seem to have things start going wrong after the return period. I've seen a number of people come on and say that everything's good, just to turn around and say that they're starting to notice issues.

It would be nice if Apple would give some indication of what's wrong and what is being done to solve it. But that would require a level of transparency that Apple never demonstrates.

Well I am outside the 14 day window but they have agreed to give me a new computer. Only problem is that the model I bought they did not have in stock today. The manager gave me her business card and she is going to hold me one out of next shipment that comes in. She also had them update my case I opened showing they agreed to replace it. I recieved a call from a manager tonight in apple support telling me that the store would be contacting me in the morning. They informed me to keep my laptop I have and use it till the store has one on hand for me. Just hope that the one they give me has the Samsung display or they have addressed the issues with the LGs.

And part of the reason I think they agreed to just give me a new one is because the techs there had never repaired a retina display model and were not even sure if they could. He was going into his talk about how it was out of 14 days but when he found out it was the new retina version and I pulled it out and showed in the burn-in he went straight to the manager.

I am just glad they are working with me. I am fine with the 14 day policy if one of my memory modules went bad or my SSD drive died. I understand those things happen, but to sell me something with a manufacturing defect. No way I was taking a refurb.

Is there anyone here with a newly bought rMBP with Mountain Lion on it? I want to buy one, but I don't want to come across that display made by LG. I'm from Europe and it's harder here with Apple Care than in US.

I want to buy the rMBP from canada, with a 2.3Ghz or 2.6Ghz processor, and take it home. I would also like to get the model with a Samsung Retina display, not the LG, as i mentioned above. I'm hoping that Apple has solved the issues with the panel and these newer stocks to be well, if not perfect.

What are the chances to get a samsung panel with one of those two processors ?

Thank you guys!

It's a lottery. You won't know what has been shipped untill you have the serial number. As to LG displays, they are not as bad as some people say. Check the Anandtech's review. It had the LG and told it's the best display ever put on a laptop. Plus Samsung has problems too. So instead of picking a brand, you'd better hope that your display comes faultless regardless of the brand.

P.S. I;d like to copy a post from http://forums.macrumors.com/showthread.php?t=1416687&page=4 "Reading through these forums trying to get information on the rMBP as a potential buyer is like Googling "chest pains" and reading you should call an ambulance immediately because you're having a heart attack!"

Just got my replacement. Its an LG screen. Ran a quick test an no IR as of yet, but, this display seems to me a lot duller than the last one i had (with the IR). Whats the best way i can test it to see if its fine? Its on full brightness at the moment and it doesnt seem as good as the last...