MacBook Pro Retina display burn-in?

Ok guys I'm back Day 5 with my 2.6/16/512 rmbp LG screen... everything has been looking gorgeous. I have kept a neutral grey backround and been checking for burn in... up till now not one single trace of it... TILL TODAY

after about 35-40 minutes of browsing I moved the windows around and lo an behold... the window color was still ghosted into the previousl position. now to recap from earlier. yes when I first opened it I was underwhelmed by the whites. took it to apple store asked employee "do you know if any of these have a samsung display?" to which he replied "NO and there is no way to tell" I proceeded to use the terminal command to find that one of the units was indeed a samsung (to his annoyance) placed my LG next to it both on full screen terminal at full brightness on battery power and the samsung was easily brighter and whiter. (to which he denied being able to to see in a rude tone)

moving forward I thought meh graphics aren't my main thing sound is... so I kept it and moved on. well today I saw the ghosting and what troubled me more is that it's a sign that it progressively gets worse.

so I called apple care. first rep on the phone acted as though he knew nothing of the issue. told me I would need to go to the apple store. I told him no way in **** I'm going back to that rude *** store thats why I ordered online.

then he says after about 40 minutes well we need to see it to confirm the repair. to which I said helllls no... your not repairing anything I want a new machine.

after a few transfers and stern tone (not rude but not backing down from my stated warranty and 14 day no questions asked policy) I was finally transfered to the apple online store and was told they would need me to return my laptop THEN they would refund my money and I could place a new order.... Oh helllll naw....

I am going out on business in 3 weeks I can't have that. explainedthat that wouldn't work. he got his manager. advance replacement was authorized. I will have a new rmbp here on the 15th or so and will then send back my current one.

it was a bit of tooth pulling and about an hour to an hour 20 min on the phone but it's being handled. and I don't have to deal with those rude employees at the store.

here's hoping I get a samsung screen.

Ahh it's sounding promising for me now. That's 2 people who have ordered later in July and have received samsung panels. Maybe their finally shipping samsungs on. We orders and just recirculating returned LG's on advance returns. I ordered August 3rd here in Australia and my order is still processing. So at least another week I'd say.

Query though for anyone who might know. If I get an LG one and decide I want a samsung one instead. Can I get an advance return on it. And then to just increase the speed of getting a samsung by luck of the draw, order another 4 rmbps online and just return any and all of them except 1 Samsung one. Is there seriously no questions asked in just getting your money back in the first 14 days or would they be like *** no you can't return 4 brand new rmbp's!

i'm wondering the same myself. I was not able to get an advanced return... however; I suspect that if I have to return mine once again then they might give it to me.

additionally, my laptop only has to travel from oshawa to vaughan (less than a day's trip)... so I'm not thinking an advanced return will beneft me in any tangible way.. unless the package ships from vaughan to somewhere else?

RooDot wrote:

Hey guys I've been following this pretty regularly since this is my first Apple computer. FedEx just dropped off my rMBP about an hour ago 2.3/16/256. I ordered it July 29 and received it today August 8. First off if did come loaded with Mountain Lion and I am extremely happy to report that I have the Samsung display. The computer is beautiful and as far as I can tell their is no imperfections in the screen, no retention issues.

Good luck to those receiving theirs and enjoy.

Hi,

Just a quick question - where do you live that it took so little to have it delivered? I ordered mine on 23rd of July and it just shipped on 7th of August, expected to be delivered on 14th...Is it really with Mountain Lion preinstalled?

Yes, it -should- come with ML pre installed. I would be quite suprised if it isn't, as ML install is determined by build date rather than order date.

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I don't believe my mbpr IR will get any worse over time but I might as well replace mine anyway. Got an advanced replacement request in a few hours ago over the phone. Didn't know I had to call Apple Care rather than 1-800-MY-APPLE, but tech support forwarded me to Sales, which realized I didn't have a number yet. So they contacted their apple care division on their own (putting me on hold), and handled everything for me. After that they told me my advanced replacement should be in around august 20th, expedited. Without me asking, they also claimed that "my new one will not have this problem" so I'm crossing my fingers it's Samsung and not some modified LG, lol. Oh, and the entire call duration, from when I dialed 1-800-MY-APPLE, was only 25 mins including wait time.

I live in Cedar City, Utah 84720. Yes Mountain Lion was pre-installed. From China it went to Alaska, oakland CA, Las Vegas, then to me. Standard shipping.

I have a week 25 (June) rMBP with the LG LP154WT1-SJA1 screen. I have not seen any screen-burn issues on mine and I tested it out. Could I have gotten a good model or does anyone else share my inquiery?

I just got my week 32, 2.6/16/512, with an LG screen. The logo on back has a purple hue in comparisson to my 2007 and 2011 MacBook Pros, the whites are significantly warmer than those on my iPhone 4S, iPad 1G, and 2011 MacBook Pro, and I'm having image persistance after 5 minutes on the dark grey background. Looks like Apple is getting a regifted rMBP.

I have a week 33 scheduled to arrive on Friday by 10:30 AM. Fingers crossed for Samsung.

Update: Apple senior advisor didn't call or e-mail as mentioned to set up a time to call after he spoke with the Apple engineers, so I took matters into my own hands. Maybe he will still call tomorrow, but since I'm headed out on vacation mid next week anyways I didn't want to deal with the online ordering and advance replacement crap.

Cost me a bit more in the long run though... but I'm happy to say, I walked into a retail store and they had a couple of the maxed out 2.7/16/768 models in stock and I figured with a bit of luck I'd snag a Samsung screen in it. I figured if there was any 'pattern' to the panel lottery, and if the Samsungs seemingly a bit higher quality were to be true I'd be able to find one in the maxed out config faster than the build-to-order machines online.

Turns out, either with pure dumb-luck or a bit of an accurrate hypothesis matched with luck I managed to find one on my first try with a Samsung panel. Manufactured a a few weeks back surely as it came with Lion but it is perfect so far and I'm hanging onto this one short of it blowing up or something lol

I must say though for everyone else: there is no difference in picture quality at all between the MBPr I had with the LG screen, and this one with the Samsung. On both machines my whites were perfectly crisp and acceptable, no dead pixels and no weird backlight issues. Both LG and Samsung panels produce exceptional quality pictures - and I'm pretty picky. If you sat even 4 LG, or 4 Samsung panels side-by-side you might notice little differences which would be normal for all screens due to the complexity, but to those who think LG '***** the bag' I wouldn't agree with outside of what seems to be an IR issue mainly hitting them. If Apple & LG can sort out any little IR glitches, then both panels will be indistinguishable.

Just my 2 cents after having both.

No main difference? I see that my Apple symbol has a purple ish tint to it. No differences though?

i just received my rmbp today 2.6/16/256 model with a lg screen.. when compared to my iphone 4s screen side by side, the rmbp screen looks yellow... will this problem get better overtime or should i return it and get a replacement

How is it possible to determine what week my computer was manufactured? I just received (and sent back) my first replacement today for the computer that I originally ordered (shipped with a scratch on bottom, warped case that creeked). I sent the computer back because I wanted to make a pre-emtpive strike against any screen problems I may encounter down the road. I'm beginning to second guess my decision, as everything aside from the computer being manufactured with an LG screen was fine. How is everyone's LG screen working on recently manufactured computers? I think that unless I receive a computer with another poorly constructed case or glaring image retention issues with an LG screen, I will certainly be keeping my next computer. Any comments or opinions?

My week 32, 2.7/16/512 rMBP arrived today and it came with a Samsung screen.

There were no main differences in actual display quality with LG versus Samsung as I had good look at both, and both didn't have any yellow tinting etc. to speak of. The display 'warmth' can also be adjusted if you really don't like it with calibration unless it is REALLY off in one direction. The image retention is definitely reason for a return, as is really uneven backlighting or really 'off' colour calibration for sure but I myself would "warn against" returning a stockpile of laptops just based on very minor things. If I was REALLY picky, I could find something I didn't like about every machine I could come across - you know?

As far as a slight 'tinge' to the Apple logo on the back, I really would not care whatsoever if it was 'slightly purple' personally - that's just pushing it as a return reason in my eyes if everything else is perfect with the machine.

alexpadden wrote:

No main difference? I see that my Apple symbol has a purple ish tint to it. No differences though?