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MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,629 replies

Jun 28, 2012 5:23 AM in response to Jason Schroeder

If no one buys any first-release products there will be no more 8-month theory for you! first of all. Second of all, problem with a first release is that everybody sees any topic and problem with that one more than the others because they are more concern about new product and they're right.


Be fair, compare the number of people who bought MBPR and have any kind of problem, with the number of MBPR that they've already sold. I've been waiting for mine also and I'm concern too! I need it bad because I don't have any MAC computer and I need that because I'm developing app for iOS and it's gonna be my first MBP experience because I've been using PC for almost 11 years.


I'm not scared, **** happens. That's how technology works. I hope mine will be OK, but if it wasn't I will return it until I get a good one. But not anyone can wait for few months to get a good one becuase the moment you buy one of these after 8 months you realize it could be one of those bad batch too! Why wasting time, if you need it buy one.

Jun 28, 2012 8:12 AM in response to Maziyar

You are welcome to rationlize buying defective hardware any way you like. I'm not saying avoid Apple products. I'm saying don't buy their first generation model Mac Book Pro machines. Let other people who are willing to pay top dollar to QC Apple's products for them.


Then, when they've spent all their time and their money, buy in when the product is finished.


I'm a very loyal Apple customer and we haven't bought a Wintel machine in years. Our house is full of their products. My grade school aged child has had an iTunes account since Kindergarten. But I also know that the past three MBP's I've bought on release that I've needed to work, didn't.


But then again, you are probably right; you might just be the type of person willing to fill the role the rest of us need.

Jun 28, 2012 8:34 AM in response to Jason Schroeder

Jason and Maziyar. I agree with both of you, although I don't wait long enough for the 2nd gen to come out. While I have used this support group for an occasional question, I use it mostly to track developing problems with newly released Apple products. I did this first with the 1st gen Intel MBP back in 2006 and then the 1st gen duo core i7 MBP in 2010, both 17". Both times I delayed purchase for 4 months or more as I monitored initial QC problems. Both times I got mostly flawless machines despite many reported problems on this board. (Later, the mother board on the 2006 model had to be replaced because of a faulty graphics chip.)


Now I'm ready to buy another MBP and here I am monitoring reported probems again. The display problem in this thread seems to be the most active complaint. Hopefully, most of the probems will be ironed out by the time I am ready to buy this fall.

Jun 28, 2012 10:40 AM in response to Jason Schroeder


"willing to fill the role the rest of us need."?!? Rest of us?! who you think is here that think the way you do!? You're calling all people here not only me. Most of these poeple have already bought the machine they're not here for your advice.


You either need the **** thing or not! If you don't why even bothering yourself to buy it do u owe sth to Apple!? And if you need it just buy the machine and believe in after sell service like a very loyal Apple customer as you said!


Anyway, don't come here and generalize your nine-month pregnancy theory and tell people how much you're smart! You call yourself very loyal Apple customer,well there was no reason to mention your off-topic idea at the first place. You're smart sir, sit over there and let rest of us fill the role for you!

Jun 28, 2012 10:55 AM in response to mittense

Heh, really.... I love the high horse alot of Mac users are on. I have been a Mac user switching from windows when the first Intel Mac's came out. Why should I pay $3000 for a 15inch notebook and then keep it if the screen ghosts and or burns in? I am through being a guiney pig for Apples new prioducts. I am going to exercise my return policy I have earned with a retailer by spending very large sums of money with to get the status I have protect myself from buying and being stuck with a POS. I hope the air is cleaner up where you are.

Jun 28, 2012 11:13 AM in response to Pathfindercod

You should return it and get another one or if you don't want another one refund your money that's your rights. Apple wants you to be satisfied with your buy why wouldn't you. The moment you see any problem with display or anything esle just return and try another one or just refund the money. Even if you want to refund the money you can use your extra days to see even if it's what you like or not.

Jun 28, 2012 11:22 AM in response to Maziyar

I think the point of what is trying to be said here is that Apple likes to be at the forefront of technology. Examples of this are like the new iPad or Siri that proceeded it. I know from my own personal experiences after going through 10 of the new iPads and getting every single one that had screen defects on them that Apple likes to sit there and pump out quantity and sort the quality as they go. I ended up returning the units as gouged metal body panels, hair under the glass, screens that are yellow on one side and green or red on the other, and units that have a 2" wide section down the whole side that is dim or even a unit that has glue coming out of the home button are inexcusable. The fact is Apple has come to make the end user a beta tester for the company as they are now at the head of the tech world and it's more difficult to keep these things a secret for long while testing these devices. In particular, apple has one of the worst track records on LCD panels that I've ever seen.


So is it smart to let production calm down, assembly workers get a normal work flow and have fewer issues by waiting. You bet! I've called apple and written Tim Cook. They go through the motions of listening but at the end of the day, they don't care as long as people keep buying. Many of my family members are switching back to windows also because they are fed up with the genius bar, inadequate support, and over priced merchandise with so many issues.


Apple has many great things. They are just getting so big they might be working against themselves and not even know it.

Jun 28, 2012 5:24 PM in response to BarrettF77

Look, I am, like many others, eagerly awaiting their rMBP delivery. This will be the first Mac computer I've ever owned; I have finally made the switch. I honestly do not care whether you individually decide to buy a new Apple product as soon as they are announced or if you wait a year for the "beta test" to end, and I imagine many others who bought a new Apple machine also couldn't care less what your personal philosophy on new product releases is. This thread is not for that; if you have a pertinent info related to the these new retina displays experiencing image retention, then by all means please share. Otherwise, either keep the "you should have waited" comments to yourself or start another thread about it.


To those visiting this thread for its originally intended purpose, do y'all have any updates on your situations, or has anyone else experienced this issue as well?

Jun 28, 2012 5:36 PM in response to SigEpTendo

I cannot agree with you more.


I went to Apple Store yesterday and they replaced a new machine to me after seeing this burn-in image. I believe that Apple is currently investigating this issue since I got contacted from them.


So far so good. I cannot re-produce the burn-in image on my new rMBP but definitely will keep eyes on it these couple days.


Good luck for every rMBP buyers!

Jun 28, 2012 5:36 PM in response to SigEpTendo

Its probably the nicest computer you can buy right now. I think you are very unlikely to have a problem. I have this issue and still love it. My replacement is a few weeks out, but I'll post if the screen situation gets better as many people think it will (IPS-related burn-in time), or for that matter, worse. I think if the issue was widespread, this thread would be loaded with people that have the problem.


This thread was very useful before it was tweeted, retweeted and blogged to death. Now its full of conjecture from people that don't own a rMBP.


Enjoy your new notebook!

Jun 30, 2012 5:37 PM in response to anthonyvallone

Same problem 😟


Called Apple UK/USA to escalate the problem to 2nd line. the issue occurs when the system switch in saving mode from Nvidea to Intel using the automatic switching

http://www.youtube.com/watch?v=V5p14ynZKMs&feature=plcp


Please open a case with apple , refer to this blog nr 4047428 or 4034848 to make them aware.


Many thanks in advanced

MacBook Pro Retina display burn-in?

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