MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,629 replies

Oct 24, 2013 6:48 PM in response to Merch Visoiu


God I hope my 13" arriving tomorrow doesn't have IR.


Let us know. (:

Okay, so the computer came in today. I transfered my files, and you know how that little white box for the initial computer setup sits on top of a grey backdrop? Well, that box had sat there for about 40 min on medium brighness while my files transfered, with some periodic sleeping and re-waking of screen, and when I went to look at the IR test website, I didn't even have to show the black and white checkboard; the box from the setup window was retained and very visible on the grey backdrop of that website. My wife could totally see it too, so I'm not just nitpicking.



Strange thing is, after running the checkboard test for 10 minutes, we could only see a faint amount of the checkers retain, and strangest yet, they were only visible in the retained image of the box from the setup window and not anywhere outside of it.



This is pretty upsetting. I really don't want to go though the hassle of trying to get the geniuses to replace it, since I couldn't even see the checkboard test, and their test is way easier to pass.


<Edited by Host>

Oct 24, 2013 6:53 PM in response to airikh

airikh wrote:

This is pretty upsetting. I really don't want to go though the hassle of trying to get the geniuses to replace it, since I couldn't even see the checkboard test, and their test is way easier to pass.


<Edited by Host>



So what are you going to do? Return it? Keep it? You know that if you keep it you risk not failing the test later if the image retention is not severe enough. 15-inch? 13-inch? Could you paste the display model number? How it the colour? Good colour? No yellow-tint? No yellow gradients?


By the way, I know what you wrote after "I'm not just nitpicking." I saw it in the e-mail. Did you remove that sentence or is someone else editing these posts and removed that sentence? I've learned to watch my language here because I've been editing before for saying something bad.

Oct 24, 2013 7:24 PM in response to Merch Visoiu

So what are you going to do? Return it? Keep it? You know that if you keep it you risk not failing the test later if the image retention is not severe enough. 15-inch? 13-inch? Could you paste the display model number? How it the colour? Good colour? No yellow-tint? No yellow gradients?


By the way, I know what you wrote after "I'm not just nitpicking." I saw it in the e-mail. Did you remove that sentence or is someone else editing these posts and removed that sentence? I've learned to watch my language here because I've been editing before for saying something bad.

I'm going to return it. I bought a refurbed 11" Air just now. I used the one I bought for my wife, and I really liked it.


I ran the checkerboard for 10 minutes, and now I saw the checkers plain as day.


It's a 13" model. I don't know how to get the display number on this model. In fact, I didn't think there was a way to determine it, like there is a serial number for the 15".

To me, the color is perfect, and there is no tinting or yellow gradients.


Good luck with whatever you end up doing. I just think it might better for me to hold off until they bring a retina screen to the Airs. That will be really nice. A 3.5lb computer is really not all that portable.


And no, I didn't eddit my post. Someone must be watching for stuff like that.

Oct 24, 2013 10:13 PM in response to lel62

lel62 wrote:


I appreciate it but it simply says color lcd. I have the 15 also! This is crazy. Any ideas as other people are able to do this??? Thanks in advance.



Tell us about your display. Is there image retention? Is it yellow tinted? Are there yellow gradients? Does the case creak when you press down around the trackpad? Are there stuck pixels or muras?


Maybe someone else in this thread like Chris Yates will tell us the new command to use.

Oct 24, 2013 10:19 PM in response to Merch Visoiu

There is a slight bit of very faint yellowing on the bottom right and left. Very small amount but its visible. No bleeding colors seem pretty decent. Don't have a calibration tool to see if I can remove the yellowing but it is better than some previous version I have had in the past. It seems to look more like the LG but I never had any yellowing on the LG's before so I can't figure this one. Strange thing is, when I first went to the terminal and pasted the command, it made me download developer tools. It said if I was using strings that I must download the tools and I never had this happen before. I have had several of these over the last year so this is very odd!!!

Oct 25, 2013 4:01 AM in response to mittense

Hi.. I'm from Italy and I'm still waiting to buy a MPr 15" since the first came out, like a lot of you I think are doing.

Can anyone who just purchased the new 15 Haswell one tell me if the problem is solved?


This situation is terrible for customers. I remember when Jobs used to apologize the manufacturing faults....

There are a lot of problems in Italy and I need a powerful laptop for work. I saved the money for a lot of time despite the political crisis of my country.

Maybe I need to "Think Different"... Different from Apple

Oct 25, 2013 4:03 AM in response to Merch Visoiu

The terminal command is the same as the one you posted I'm using the 15" and that's how I got my screen details.


Just to mention that I have had no IR whatsoever and that included the time when I was transferring all my data with the white box and grey background which eventually took approx 13 hours, not a hint of IR.


As mentioned about the colours they are much much better on the Samsung, similar to that of the LG without yellowing. As I said the yellow gradient is very mild.

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MacBook Pro Retina display burn-in?

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