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MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,629 replies

Aug 15, 2012 7:04 AM in response to sequeller

Quick update of faulty or perfect display stats:


LG week unknown (8x)

LG week 23

LG week 24 (2x)

LG week 26 (4x)

LG week 29 (2x)

LG week 30

LG week 31 (2x)

LG week 32 (2x)

LG week 33 (2x)

Unknown week 24


LG week unknown

LG week 26 (3x)

LG week 29

LG week 33 (2x)

Samsung week unknown (2x)

Samsung week 30 (2x)

Samsung week 32

Samsung week 33 (2x)


Find out your build week: http://www.appleserialnumberinfo.com/Desktop/index.php Put the serial in the top left corner bar


Find out your display manufacturer: Open Terminal, copy & paste:

ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6

and then press Enter. If the result starts with LP it's an LG, if it starts with LSN it's a Samsung.

Aug 15, 2012 7:15 AM in response to Marshall Burchard

Further to reporting LG week 31 as faulty, I called AppleCare and they would have sent me a box to do a replacement, but said they thought replacement might have same issue. They also had no idea you could identify panel manufacturer without disassembling the laptop, so I pointed them at this thread and the TUAW posting from yesterday.


Ghosting does not seem too bad to me and I don't really want to be laptopless for a couple of weeks, so I asked them to make sure this issue logged for my laptop (it is), and I asked them to encourage Apple to take a public position on this issue, either discounting it or saying it is an issue and fixing it.

Aug 15, 2012 7:36 AM in response to itsamacthing

itsamacthing wrote:


If they have no idea, then how come Samsung screens are the only ones on display at the Apple stores?

Not sure the AppleCare people have all the info, and even if they do I don't know that they would be 100% transparent about it?


Interesting that Apple Store display units all have Samsung panels. If that is really true?


I wonder if there is a color profile that helps the LG panels? Time to get my old Spyder out.

Aug 15, 2012 7:49 AM in response to Community User

I have MBP Retina, Mid2012

week23

LG Screen

Color LCD

LP****T1-SJA1

DCN2**********0AU


I have noticed the screen ghosting ever since the 1st week of my using MBP (late june 2012). I agree with people here that the ghosting happen quite quick (15 minutes) of screen staying in one place. Typically it happens if I have a lot of white screen open (safari, email, chat, terminal) and it looks very obvious in DARK background such as the screen saver, or my dark screen wallpaper.


I noticed the ghosting typically stay on the screen for at least 30 mins, sometime more, but I think not more than an hour. After that the ghosting dissapear.


Kinda ***** that I will have to return this to apple. Its the hassle that bother me more than anything. But for $2K+ laptop, I may have to suck it up.


<Edited By Host>

Aug 15, 2012 8:03 AM in response to itsamacthing

Not at all. I guess it depends on which machines the store got. The Apple Store near me probably has rMBPs with LG panels since I can really easily produce IR on them, though, I really didn't check with Terminal commend.


The worst case of IR I saw from these LG panels is with faint color on it. I mentioned from my previous post. I went to the Apple Store last Saturday, opened Safari browsing webpage, and had a short (< 5mins) conversation with their employee. Then, I showed him the IR by spreading a guesture with thumb and three fingers.


Originally, I returned my first two rMBPs by demostrating Google logo IR to the Genius bar. Those IR images came with only light gray and yellow color. None of them have obvious color like what I saw from the demo machine on Apple Store last Saturday.


But I rather believe that would only happen on those first bad batch. What I concern now is if my LG would get worse over time or not. Since no one in the Apple could confirm this information right now.

MacBook Pro Retina display burn-in?

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