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MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,629 replies

Aug 17, 2012 1:55 PM in response to ����MTFR����

MTFR wrote:


Sorry but simply I don't have the RMBP and I want to know if its lg/Samsung without buying it (lazy about buying it then returning it to apple if lg)

That's currently not possible since the only known way to determine the manufacturer is to run the terminal command mentinoed previously, and in order to run that command, you just have the computer in your hands.


There's no known way to check the LCD manufacturer using the Serial Number, but you can determine the date of production using the Serial Number (so the two pieces of information are needed before you can say "I have an XXX display from a rMBP produced Week YY").


That's why we're all calling it a "lottery".

Aug 17, 2012 1:57 PM in response to JustSayNo

JustSayNo wrote:


There's no known way to check the LCD manufacturer using the Serial Number, but you can determine the date of production using the Serial Number (so the two pieces of information are needed before you can say "I have an XXX display from a rMBP produced Week YY").


I have a question about the Week though... mine says either Week 6 or 33. It only arrived today and this is week 33, it was dispatched last week! So how can it be week 33?! But surely it's not week 6 either? Confused!

Aug 17, 2012 2:02 PM in response to Apples_8212

And for the record:


LP154WT1-SJA1 so LG from Week 6 or 33 (?)


Arrived today. Testing it for IR as we speak but so far I think it's ok (or at least very slight).... BUT even when I first turned it on I was immediately struck by how YELLOW the screen colour is. I've got my PC next to it and the difference is unbelievable. Can this simply be corrected by fiddling with the colour settings? I'm in 2 minds over what to do. If some people are getting good samsung screens then it is royally unfair on the rest of us, and we all paid a small fortune for this luxury. If I'd seen this post before ordering I would have waited. Now I'm tempted to get a refund and order again in a couple of months.


Oh and I'm in the UK. Took 2 weeks from order to arrival.

Aug 17, 2012 2:03 PM in response to Apples_8212

Apples_8212 wrote:


JustSayNo wrote:


There's no known way to check the LCD manufacturer using the Serial Number, but you can determine the date of production using the Serial Number (so the two pieces of information are needed before you can say "I have an XXX display from a rMBP produced Week YY").


I have a question about the Week though... mine says either Week 6 or 33. It only arrived today and this is week 33, it was dispatched last week! So how can it be week 33?! But surely it's not week 6 either? Confused!

I guess it partly depends on which day it was shipped and which day they consider the start of the week, but either way, it's from week 32/33 timeframe, so I wouldn't worry about being off +/- 1 week since it really has not impact on anything and the information beging logged in this thread is just to get attempt to find overall patterns to the problems.

Aug 17, 2012 2:10 PM in response to mittense

So, this ghosting issue appears only on dark grey background not on blue or green?

I must admit, grey is not my favorite color, and if it's not visible on blue how big of an issue is it ?

Also, how can we all blame Apple for bad pannels if they appear to be third party manufactured.

Apple invents new technologies, and they will sort it out, eventually. If it wasn't for Apple we would still use Motorola shoe phone. So are they really that bad?

For those who did not purchased retina MBP, you are missing out on a great trip, go get it, it's great product.

Aug 17, 2012 2:26 PM in response to vic_seadog

vic_seadog,


1) dont forget that most visual construction programs use dark grey backgrounds. Autodesk Maya, Adobe photoshop, just to name a few. Imagine spending 30 minutes touching up a photo, then switching to your next photo just to realize that you can still see the previous photo?


2) Apple didnt invent this resolution. It existed before, apple just put it in their devices and coined it 'retina'. Also, IPS technology existed way before Apple used it and marketed it.


3) Apple takes the third party panels and inserts them into their displays. There is a process during assembly called "QC" where all the parts are tested (supposedly thoroughly). it is apples responsibility to test these 3rd party products sufficiently before deeming it perfect and shipping it to us, the consumers.


Hope that answers your questions

Aug 17, 2012 2:31 PM in response to High-Death

This is my second retina, I did noticed retention issue on my previous screen while in Mail, it lasted for few seconds and it went away, I casually play with photography as well, however since I found out of this issue I'm constantly testing, changing backgrounds, man I hope this is not going to affect my health, eyes strain, ocd or affection to chess.

And if it does, who would be liable LG or Apple?

My new machine appears to be build in 28th week and of course it's LG. Keep my fingers crossed.

Aug 17, 2012 2:32 PM in response to vic_seadog

I just have few seven questions


1) does the ghosting go away after a screensaver or is it pernamint

2) will apple send Samsung panels in the newer weeks of MBPR

3) will apple continue on these bad quality panels normally on

4) are there other issues with the retina… apart from the burn in

5) will apple seed an update for the osx to take advantage of the full retina reseloution other than 16.xx X … (I don't know the current reseloution exactly

6) are there other horrible issues in the screen like burnet out dead pixels (a lot)

7) AND DO APPLE HEAR US FROM THE FIRST PLACE)

Aug 17, 2012 2:43 PM in response to ����MTFR����

1) does the ghosting go away after a screensaver or is it pernamint

Not permanent. For most people it seems to go away after 5 - 15 mins


2) will apple send Samsung panels in the newer weeks of MBPR

So far, they are still using panels from Samsung, LG and a third manufacturer has show up recently (AU?)


3) will apple continue on these bad quality panels normally on

???


4) are there other issues with the retina… apart from the burn in

I and some others have had panels with a "white spot" (some called it a "mura" I think) about 2mm around that got brighter the brigher that area of the screen was (invisible on a black background and very bright on a white background). That alone might get you a replacement I think.


5) will apple seed an update for the osx to take advantage of the full retina reseloution other than 16.xx X … (I don't know the current reseloution exactly

Who knows, but based on seeing Windows at the max resolution, I'm not sure you'd really want to use it since it makes things VERY small.


6) are there other horrible issues in the screen like burnet out dead pixels (a lot)

A few people have had some dead pixels, but no more than any other screen type I think (and actually surprisingly few reports that I'm aware of given how many pixels are in the retinal screen)


7) AND DO APPLE HEAR US FROM THE FIRST PLACE)

If we're lucky.

Aug 17, 2012 2:47 PM in response to vertigro

Vertigro,


I work professionally with photos and videos, and while IR MAY be an issue if strong enough, i haven't had any problems till now. Eventhough Lightroom, Photoshop, FFX and many others have gray backgrounds (that can be switched to light gray or other variation) the photo or image itself is not gray and usually a change of photographs forces the screen to refresh. This issue actually MAY become a problem when editing the same photo, since you may not notice subtle changes in contrast or even color (but I truly doubt this can be perceived, has anyone?). But I haven't noticed this so far and I am not defending the LG screen, since I have many other screens here, but I believe it is important to describe the problem in a precise a sound way.


The LG screen also seems more close to perfect calibration out of the box. In mine I actually noticed a very very light pink tint that is easily corrected by calibration.


Has anybody else calibrated the LG and samsung screen using a pro hardware like Spyder?

MacBook Pro Retina display burn-in?

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