MacBook Pro Retina display burn-in?

Now this forum is 87 page of complains (mainly)

An update on my experience so far:

On my third replacement rMBP, again LG and again with IR, but now i have also noticed it has graphic tearing (currently using safari). I've only had it on for 20 minutes not even 6 to 8 like the previous poster.

I'm currently trying to sort another replacement, i called Apple on Tursday and after them refusing to do anything was put through to the store i bought it from, who emailed on my problem to store management, and guaranteed i would get a call to resolve this by 8pm - or if not first thing on Friday morning. I got no call, and despite ringing the store myself four times over Friday to be put through to management, i got no call back whatsoever. I shouldn't be calling Apple at their convenience to resolve this, their representative should be calling me back as a matter of urgency at my convenience!

I've had enough of this now, i've emailed Tim and i expect to hear from a much more senior Apple employee about the problems i have had. I'm not driving to the store anymore, spending anymore hours on the phone to Applecare or being left machineless interrupting my workflow again. Time for Apple to step up to the plate, sort out these shocking inconsitencies with LG garbage and provide us all with what we paid for!

salthustle wrote:

[...]

I've had enough of this now, i've emailed Tim and i expect to hear from a much more senior Apple employee about the problems i have had. I'm not driving to the store anymore, spending anymore hours on the phone to Applecare or being left machineless interrupting my workflow again. Time for Apple to step up to the plate, sort out these shocking inconsitencies with LG garbage and provide us all with what we paid for!

that's really sad what your're experiencing. Anyway do you think Tim'll answer your email? Please let us know if that happens!

I doubt he will, but i would hope some one senior at Apple will at the very least respond to my concerns/complaint considering the time these faulty products have cost me!

Also, Apple, when will you join with nvidea to push out a proper driver (windows7/OSX) so all of these safari glitches and other to stop, they made this MacBook Pro retina in a hurry, no quality and all about faulty products!

I also agree with salsthustle

APPLE, SEND US ALL a official apologize (don't make your self that you don't know about this problem) and either you find another PERFECT panel provider other than vomiting lg and use Samsung panels with clean, quality products as you USED TO BE IN THE PAST!

It just keeps getting worse, i have now noticed the screen flickerring rapidly when on any kind of dark colour. Anyone else had this issue?

I have a Mac Classic I purchased in 1992 that still boots up with no problems. I paid $1200 for it (paid for with lawn mowing money) it was on back order for 3 months - longest 3 months of my life.

MTFR wrote:

Now this forum is 87 page of complains (mainly)

Unfortunately, while this may be true the 87/88 pages of people complaining about the IR issues, quality control and LG panels don't make up the majority. Therefore all the folks here swapping out their machines 5 times is not likely to be noticed at Apple since it's probably such a small percentage to the # of units world-wide that they are selling.

Me too. My iMac and MBP same here. Having graphics glitches when playing games neither in Mac or Bootcamp with Windows. Sometimes screen even slashed into half and freezed. Wake up from sleep also have graphics issues, like I need to use the crusor to oaint out the grey login screen, if not, it will stay white. Slowly moving the crusor will paint back the grey background.

Unfortunately, while this may be true the 87 pages of people complaining about the IR issues, quality control and LG panels don't make up the majority. Therefore all the folks here swapping out their machines 5 times is not likely to be noticed at Apple since it's probably such a small percentage to the # of units world-wide that they are selling.

You're right the percentage is really small compare to the world-wide selling number.

But 1300 comments and 123000 views within only 60 days and being one of the most popular discussions on here it's not something that anybody can ignore or deny.

It's getting somewhere clearly, but why still we see this issue is because they may have made a lot of screens with IR issue before they found out about it. It may have been fixed for next productions or even generations.

Keep updating each other,

And thanks to people who are making a list and helping others.

I agree, these 88 pages are a drop in the ocean, however the number of multiple bad units we are getting as replacements means this is not a small problem, else we would all get a replacement and be happy,

This combined with the fact this thread has become visible at many review sites recently like tech radar, T3 etc and seems to be spreading as the links and videos are shared, means many current owners that have never noticed this will now try the test and join the list of dissatisfied customers calling Apple. Plus people reading the reviews may hold back on purchasing until they see this issue acknowledged by apple and resolved.

It's going to be an interesting next 3 or 4 months for this product I suspect.

I totaly agree with you DrAndyWright!

I am holding back from getting one due to so many problems. I really want to see what Apple is going to do.

angelus512 wrote:

Dont want to sound like an old man (i'm actually 29) but I very much long for the days (that i've heard about and not necessaril experienced but seen enough to give it some credibility) of REAL quality.

People replace appliances these days every few years via planned obsolence etc. I remember my grandparents used to have fridges and other appliances that were 10+ years old and still going strong versus complaints of recent stuff from LG or whatever other company that looked AWESOME compared to 10+ year old fridges but would develop issues within 2-3 years.

How as a society did we allow that to be ok?

Your grandparents paid the equivalent of many thousands of 2012 dollars for their appliances back then. If you pay $10,000 for a fridge now, you can certainly get one with the same level of quality as you claim your grandparents did. You are comparing apples and oranges: you want to pay 2012 prices for stuff but you want 1955 durability. You have to pay 1955 prices for stuff (i.e. $10,000 for a fridge) if you want 1955 durability.

You do know that just 20 years ago, Macintosh computers easily cost $5,000 or more, don't you? What you can get now for less than $2,500 is just light years better than what was available then at any cost.

Also, consider that your grandparents 1955 fridge had far, far fewer features than modern ones do. It was vastly less efficient, and had many fewer additiona parts (ice makers, de-icers, etc) to break.

The simple fact is that consumer appliances and electronics have decreased in price and increased in functionality many, many orders of magnitude since your grandparents day. Back then many middle class families could not afford a TV; now, even people living below the poverty line can afford TVs and cell phones and game consoles and what have you, and each one of these devices is 1,000 times more featureful than their 1955 counterparts.

Furthermore, there are plenty of consumer appliances and electronics today that are just as durable as those of 1955. And the automobile of 2012 is HUGELY more reliable than its 1955 equivalent.

retinafan

Unfortunately, while this may be true the 87/88 pages of people complaining about the IR issues, quality control and LG panels don't make up the majority. Therefore all the folks here swapping out their machines 5 times is not likely to be noticed at Apple since it's probably such a small percentage to the # of units world-wide that they are selling.

I agree, while some think that people complaining on this thread is giving them worldwide recognition of a variety of issues, in reality it is one thread that has already been marked fixed. (green)

If the discussion was just about IR with a panel part #, thats one thing, but the thread has devolved into a cache of all kinds of complaints against what one is encountering with using various units loosely related to IR issue.

If you look elsewhere on the web, this is not really being discused that much.