MacBook Pro Retina display burn-in?

DrAndyWright wrote:

I agree, these 88 pages are a drop in the ocean, however the number of multiple bad units we are getting as replacements means this is not a small problem, else we would all get a replacement and be happy,

Right, this is not a small problem, so now it's a math game. Apple has already invested in these screens and has orders to fulfill. It's still probably cheaper for them to just continue as is and deal with all the exchanges then it is to stop production and wait and only implement guaranteed perfect screens.

Testing my iPads I could verify strong IR just after a few minutes on both the iPad 3 and iPad 2. Just open Safari and leave it there for about 1-3 minutes, you will be able to read the text clearly. I am supposing they both are LG but can't be sure. Brightness on both is excellent!

The same to me. I am holding back from ordering one due to this problem.

High-Death

Testing my iPads I could verify strong IR just after a few minutes on both the iPad 3 and iPad 2. Just open Safari and leave it there for about 1-3 minutes, you will be able to read the text clearly. I am supposing they both are LG but can't be sure. Brightness on both is excellent!

See this is a another example of off topic discussion. The assumption your waving to all is that all LG retina displays have IR problems. Why bring up examples of Ipad 3 and Ipad 2 which is not retina in this topic? This appears to be just LG panel bashing. Just being honest here.

Serious if you guys want action each person that has a problem with their MBPr panel not being satisfactory, make up a new topic and state your problem so it can be tracked and noticed/addressed/fixed. One unrelated extensive history related to OP which is marked fixed won't get Apple's attention.

Apple's quality has eroded enough confidence many of my company computers have been returned due to this very phenomenon and were replaced with Samsung 9 series laptops.

It's bad enough the issue exists, but Apple's inability to educate their staff, charge such a high premium, and then have the audacity to tell people, who are professionals in the IT industry mind you, that they are using it wrong is just absurd. I think in all we had about 10 high end units returned back to Apple and are now looking into Android based phones as well. It's difficult to do business with a company that isn't taking their customer needs seriously.

In this one instance, that was about $40,000 in sales they just lost. But Apple is a big company, I'm sure it has no ill effects on them overall. But I know my colleagues also are broadcasting this information as well and news travels fast.

Have a good experience you are likely to tell a couple people. Have a bad experience, that number rises exponentially. Why? Because people inherently like to keep others from inheriting the same problems they have has to endure themselves. No amount of apple advertising can trump IT professionals that have a trusted and professional relationship with their customers/clients/family.

“There is nothing in the world that some man cannot make a little worse and sell a little cheaper, and he who considers price only is that man's lawful prey.”

John Ruskin

So now this thread is a soapbox to all things wrong with Apple?

And who made you the forum police.

I Agree with Barrett77 and the problems with the Retina just goes to show how Apple has been taking advantage of their customers with their precieve quality to charge a large price for cut rate goods. They have been doing that for years. Just how do you thing they got all that money in the bank with only 10% PC share and less then 40% share of all other products they sell.

It's a statement of how many units were affected, LG panels, and the lack of quality control, customer service, and respect the company has for those who have supported the business and kept their paychecks coming. Also, a means of letting Apple engineers who may visit the sites even though they never reply, it's a valid concern that isn't to be swept under the rug.

This thread is a great voice of how many are trying for resolution, and how I think as the issue gains momentum, aka. Customers begin to notice on their aging units, this has the potential to snowball on apple. Either way, the Lg Samsung panel counts etc were great means of measuring this.

BarrettF77

It's a statement of how many units were affected, LG panels, and the lack of quality control, customer service, and respect the company has for those who have supported the business and kept their paychecks coming. Also, a means of letting Apple engineers who may visit the sites even though they never reply, it's a valid concern that isn't to be swept under the rug.

This thread is a great voice of how many are trying for resolution, and how I think as the issue gains momentum, aka. Customers begin to notice on their aging units, this has the potential to snowball on apple. Either way, the Lg Samsung panel counts etc were great means of measuring this.

All I am suggesting is take a alternate approach, the number of topics related to multiple instances of a defective panel are more highly visable then one thread that goes on and on marked fixed. If you drove down the highway and only saw one sign for an resturant you would drive by it, but if every half mile you have a another sign, it would be hard to miss that fact. 😉

Shootist007 wrote:

And who made you the forum police.

I Agree with Barrett77 and the problems with the Retina just goes to show how Apple has been taking advantage of their customers with their precieve quality to charge a large price for cut rate goods. They have been doing that for years. Just how do you thing they got all that money in the bank with only 10% PC share and less then 40% share of all other products they sell.

Aside from what I perceive as a fairly minor image retention problem, I am extremely, extremely happy with the quality of my rMBP. I am pretty sure that Apple made all that money by selling products that people want, like, and are happy enough with to buy from Apple again.

If the sign were 1/4 mile high (analogous to an 89 page thread) you wouldn't miss it.

Shootist007 wrote:

And who made you the forum police.

I Agree with Barrett77 and the problems with the Retina just goes to show how Apple has been taking advantage of their customers with their precieve quality to charge a large price for cut rate goods. They have been doing that for years. Just how do you thing they got all that money in the bank with only 10% PC share and less then 40% share of all other products they sell.

Apple has mastered the art of creating techie artistic attractive devices for the masses. But you can vote with your wallet, by choosing their products or not. There are many other companies that have substantal markup of a product that is very vogue.

bjiibj

If the sign were 1/4 mile high (analogous to an 89 page thread) you wouldn't miss it.

I hope they at least offer a turn out so one can stop and gaze at this impressive sign. 😁

Personally I am not concerned what their markup is, the pharma industry markup 97+%, but a cancer patient dosent care as long as it cures his cancer. The issue here is performance versus claims.

We all bought a top end, professional branded product, with a new type of screen that provides good realistic image reproduction, advertised as especially good for graphics work like photographic editing.

Some of the screens (Samsung) meet this claim, many (if not most LG) screens do not. It is not a technology limitation, it is a sub-standard supplier issue and poor QC !!

Having such a variation in a professional product is unacceptable as that is why it carries a premium price. The fact that Apple can't even ensure people who claim get a replacement without the same problem is ridiculous and not what you expect of a 'blue chip' company. It's time their quality department got a rocket up their *** and sorted out this problem, starting with individually testing replacements sent out for customers with this problem to ensure they don't get 2, 3 or I have seen 5 in some cases, with the same problem.

Even worse is their customer complaints dept having no consistent approach for this, and wasting customers time with screensaver advice and other garbage, which the type of people who invest in this cost of high end kit know is ********. I notice there is even a thread in this forum on avoidance of persistence by screensavers and white pictures. That's unreasonable advice for an artist who's work involves having a static image for a long period of time, and the screen shouldn't have a problem with that if it is fit for the stated purpose (and again Samsung's is fit for that purpose proving this is an inconsistent quality issue, not a techical limitation !!)

This thread has over 120,000 views, is being advertised all over the tech review sites. Apple seriously faces losing some of their hard earned credibility as a Quality manufacturer.

johns1,

To anyone with a MINIMUM capacity for reasoning and understanding of what is going on here what I have posted is completely within the frame of the main problem being discussed. I have summed more than 100 PAST POST comparing the IR of the Retina Display with OLDER MODELS. How can you have an standard for IR if you don't compare?? YOU CLEARLY CAN'T, therefore everything that has been said by some Apple geniuses is true, "every LCD has some sort of IR problem". Now I brought simple and direct examples of another RETINA DISPLAY (iPad 3) that also has IR and the OLDER model (iPad 2) tht eventhough is not Retina can obvisouly be used as a comparison to indicate if the problem is exclusively related to the retina technology OR NOT.

So I will tell you what is the trolling and MEANINGLESS USELESS type of posts here, it is the kind of POSER posts who only come here to JUDGE and trying some sort of CENSORSHIP over what is being posted and discussed here without ADDING A SINGLE INTERESTING or PRATICAL info to the thread whatsoever. This sort of post is indeed Off Topic...