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MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,629 replies

Jul 11, 2012 4:37 PM in response to Dave Jakowenko

This looks like it may be normal. Do you notice it covering the whole screen? How long did you let the image sit?


As I've said a few times before, my busted screen had an area of extreme image retention that would appear after 30 seconds. It also caused the area of the screen to be lighter. It was a blob near the bottom of the screen to the right.

Jul 11, 2012 7:48 PM in response to Maziyar

Maziyar wrote:


Nothing about this problem is normal! Do not get used to it or try to make a solution. They offer you a replacement right away. Use it. Go to store and get another one.

well, there's "the problem" and then there's not "the problem" 🙂


30 minutes of a static screen leaving very temporary and subtle retention is not unusual.


edit: that being said, if you are within you 14 days and unhappy, return the thing!


Message was edited by: aut0maticdan

Jul 11, 2012 8:42 PM in response to aut0maticdan

It's not usual either. I haven't seen it in any of my Windows laptops (HP and DELL) and haven't seen this with my MBP late 2011 too either. You go to the store, tell them you have this thing(not problem maybe), let them decide whether it's usual or unusual. I'm sure they will say you have to get another one.


But yet if you are happy with what you have or tired of waiting for it and you don't want to wait again for weeks (I've been, I'm with you on this it s.u.c.k.s) then it's OK.


have a happy MBPR and enjoy every moment of it. 🙂

Jul 12, 2012 9:05 PM in response to okcompute

i wish to add to this.


Never buy ANY electronic thing from Best Buy that's more than say..$100.


But to keep it in topic:


I ordered my rMBP (w/ the 16gb ram option) on June 22nd and it's still on processing, and I'm hoping--after reading about this ghosting issue--that since mine is either not built yet or is currently being built, that it will be past the 'ghost era' and will be free of this problem; I don't think i could wait another month for a replacement

Jul 12, 2012 9:32 PM in response to mittense

My rMBP (16GB RAM and 512GB SSD) has this issue as well built in week 26 (June). I noticed it while working in Illustrator CS6. CS6 uses a dark gray area around the artboard unlike previous versions. When I went to move the artboard, a very prominent ghost of the artboard and illustration was clearly still visible in the original location. Not good for designers that spend all day in Illustrator.


Made an appointment to discuss the issue tomorrow. Still have a few days before my 14 day period is up.

Jul 13, 2012 1:39 PM in response to rmb8024

1) Noticed this issue on mine (built week 24).

2) Seen that it's not a sporadic issue, according to this thread and other ones on the net.

3) Understood that it could quickly become a very bad plan if Apple suddenly decides that it's not a "real problem" (like the monkey you met at Genius Bar).

4) And the 12th day, I saw that this was not good. Asked for a refund. Back using my old MBP.

5) Will wait for the next revision of MPB Retina, and comments about its screen 😀

Jul 14, 2012 9:27 AM in response to DeniseKD

Sometimes people at Apple Store say sth not right! Acting crazy. Just call Apple and let them know you have some problems with your machine. They will assist you in the best way.


You will replace it even if you have to return it for full refund and order a new one. I'm sure you don't need to because the problem is normal too and they know it.


Just call Apple, they've been replacing machines with this issue then it's not normal.


Please keep us posted with your latest update, thanks.

MacBook Pro Retina display burn-in?

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