MacBook Pro Retina display burn-in?

dpweiland

Well I just got off the phone with someone from Corporate Executive Relations

Depending on the method used, it just might be true. Its possible that people without a real issue are creating numerous headaches for Apple and they want more proof then your word that you received a panel that has a issue, rather then something that is not visable during normal usage.

after 3 minutes i can start to see it not just on the dark gray background but on most backgrounds and depending on the site such as apple's own website, i can pick up on it on the gray buttons across the top of the site.

dpweiland

after 3 minutes i can start to see it not just on the dark gray background but on most backgrounds and depending on the site such as apple's own website, i can pick up on it on the gray buttons across the top of

Are you at a location where a store is accessable, because something that obvious would be a no-brainer to correct. BTW the 14 day return is not absolute.

I see nothing like that on the two MBPr I had, the first being exchanged because I wanted a different configuration.

http://imgur.com/a/giozA

Just incase you think everyone on this thread has OCD or is crazy, this is what my first rMBP looked like after 5 - 10 minutes.

I've spent the last two days dealing with Apple ER, and i have to commend them in how they have finally stepped up and dealt with this issue for me as i was getting nowhere with store representatives or Apple Care. I am currently on my third LG rMBP with severe IR (it has actually got worse over the last two days), i am now being shipped a fourth as an advanced replacement. They have also upgraded me to a 2.6/16/512 from a BTO 2.3 because of the continued inconvenience. Good, but i still think they are happily igorning the obvious QC problem here.

ER could not guarantee a samsung panel in this new replacement however, and so if this fourth replacement suffers from severe IR as the previous three have, i am not sure what i'll do.

IR free, i still have no confidence in LG retina panels as even when calibrated they are not true IMO. At least the ER i have dealt with has now taken ownership of my issue and committed themselves to ensuring i receive the product i bought, fit for purpose as advertised - which of course the kind of IR i have had has meant it isn't.

Anyway hoping for a Samsung and an end of this saga. Will update when it gets here.

Would it be possible for you to pass along your Apple ER contact number to me as the one I dealt with was of no help at all. I am curious as to whether or not a different one would be of more help.

HarryHope

Just incase you think everyone on this thread has OCD or is crazy, this is what my first rMBP looked like after 5 - 10 minutes.

I never had that opinion. I seen enough examples.

I've got a week 34 build Macbook Pro Retina with an LG screen- Absolutly nothing wrong with it. Its bright, whites are white, colors accurate and most important NO BURN IN! IN addition to that I also downloaded the trial of Office 2011 and its as crisp as can be. I don't know if Microsoft updated it or not, but there is no issue at all with the image quality.

I wish they had upgraded mine too. Did you ask or did they offer? I'm still waiting for my repaired mbpr to deliver.

i have LG display. ordered my built to order macbook pro in july 29 and have ghosting issue.

please apple help us!!

what a ****!

While waiting for the 2nd replacement, it's getting more and more exiting to test this rMBP. Now I have a new 'feature' - sort of IR but not IR 😕

How bad is the image retention? Your less then 30 days, visit a store.

called Apple *again* ... after they made me go to a local non-Apple-Store place first.

out of the 30 days. so only options are to mail it back or have it taken apart.

pretty unacceptable that a computer barely over a month old is having to be taken apart already.

Hi Johns1, sorry you don't agree with me and countless others, including web sites like this one: http://osxdaily.com/2011/10/30/how-to-check-for-an-lg-display-in-a-macbook-air-a nd-make-it-look-better/

If you take your time, like I have, to visit 3 different Apple stores and compare LG to Samsung displays, you will see what I have seen. LG displays are not as sharp and colorful as Samsung, in the same way AUO displays are dull, sharp, and not colorful.

It's like going shopping for a LCD TV. Look at Sony, LG, and Samsung at your local e-tailor and you will see a difference... unfortunately, they are not all the same.

Cheers

tsamacthing

Hi Johns1, sorry you don't agree with me and countless others, including web sites like this one: http://osxdaily.com/2011/10/30/how-to-check-for-an-lg-display-in-a-macbook-air-a nd-make-it-look-better/

If you take your time, like I have, to visit 3 different Apple stores and compare LG to Samsung displays, you will see what I have seen. LG displays are not as sharp and colorful as Samsung, in the same way AUO displays are dull, sharp, and not colorful.

It's like going shopping for a LCD TV. Look at Sony, LG, and Samsung at your local e-tailor and you will see a difference... unfortunately, they are not all the same.

Cheers

Everyone has a right to a opinion, but your previous post is against MacBook Pro or Air, and that online article is only about MacBook Air.

Then you make comment about "washed out colors and low contrast seem to be standard on the LG" as factual in your previous post, what do you expect? BTW I am more aware of the various HDTV product lines and technology trends then a few trips down to the local big box store, but I won't dwell on that off-topic. I suggest you use a MBPr for a few weeks even oh my with a LG panel, and tell me that it has washed out colors and low contrast, as that is smoke.

Cheers