You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

Reply
9,629 replies

Aug 21, 2012 8:20 PM in response to johns1

Actually, my response was to another poster who said he was going to buy a MacBook Pro non-retina. We weren't talking about the Retina. Sorry for the misunderstanding.


But there are some on this thread who say that the LG Retina has yellowish whites, and are generally not happy with the colors. That's there opinion, not mine as I don't have one because of this thread.

Aug 21, 2012 8:24 PM in response to itsamacthing

Sorry also for the misunderstanding, it just really gets confusing by all the posts here that vary off the topic.


I also am concerned when I hear of anyone else end up with a yellowish panel, as that would really bug me, next to stuck/dead panels. BTW I see these computers frequently so always looking for panel batch issues or other prblems that would be of a business concern. 🙂

Aug 21, 2012 8:35 PM in response to johns1

😎


It's totally understandable that Apple requires various manufacturers to make their LCDs. It would be bad business and probably impossible to have just Samsung make all of a specific part. It's also natural that there will be variations in each panal. It's just a shame that the variations in this particular thread have wasted so much of our time with returns, testing, restoring data, etc.


I have seen the LG Retina, it's a magnificient screen... but I have not seen it next to a Samsung, or a respectable sampling of. I can only go by what people are saying here as I said before.


I'm personally bumming because I have gotten 3 Airs in the last 5 weeks (1 AUO and 2 LG) and all of them had LCD issues. Waiting on my 4th and hoping it will have a crisp display... again, thats going on at another thread and appologize for going off topic, just wanted to help that other user.


Apple is the most valuable company in the world now... I still remember the look on my friends faces when I bought my 17 inch PowerBook in 2001. 😀 The world thought Apple was dead back then, but we knew better.

Aug 21, 2012 8:56 PM in response to n0vniel

It's not like we are comparing Apples to Apples with one being retina and one not, but at the same time it's a shame to see the variation. Colors should be accurate and at least similar to each other. Why some screens have one tint while others have a different one looses me. Apple should demand the same tint from all their manufacturers so at least they can have some uniformity in their product line.

Aug 22, 2012 1:48 AM in response to mittense

I went to local Apple Premium Reseller here in Denpasar (Bali, Indonesia). I was going to get the rMBP, I read about the IR problem before so I did some tests on the rMBP on display there. The LCD is made by LG and has IR problem. Changed the background to solid dark gray, opened the safari. After a few minutes, less than 5 minutes when I minimized the safari window I can see a faint image. Ask the sales, how to get the rMBP with a samsung LCD, she said I can't, had to order a custom made rMBP and it will cost 2x the non custom order one. I said *** and left the store straight away.

Aug 22, 2012 3:22 AM in response to mittense

Hello,


Yesterday I ordered my rMBP (2.3/16/256) but that was before I read this problem.. I was okay with the fact that you can't upgrade it, the battery is glued on and other things... But now I'm afraid that I will get a LG screen.


Did anyone get a rMBP in the past week without IR or yellow tints but with an LG screen?


Thanks in advance.

Aug 22, 2012 4:15 AM in response to swordkill

Its very possible that it's not a week by week issue. These parts are made in large quantities 6 months or more in advance. It's a massive supply chain. There has been amazing work on the thread to try to nail this down to a certain week, but it's possibly gonna drag on till a new generation of parts is made that hopefully resolve this.


Of course, this is just one possibility and only Apple engineers know better or maybe they dont :O Maybe it's an issue that gets resolved via some "fix" from Apple and or maybe LG and Samsung can identify the variable that is causing the issue and they fix it on the panel with the same part number.


It can be so many ways that this gets resolved. Just be prepared for anything if you buy first right now.

MacBook Pro Retina display burn-in?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.