Retina MBP - visual glitches after returning from sleep

I spoke to a genius today. He said they have seen some of these visual glitches come through. Its a software issue. No word on a solution, but I expect it will come with the new OS and/or as software updates for the new display.

I am still getting a replacement due to some burn-in just above the dock to the right of center on my screen. It only takes about 30 seconds and I get an image burned into a 2 inch^2 section of the screen. It will take about 3-4 weeks, but I get to hang on to my current one.

This is all very worrying. I ordered mine this week and my concern is about the 2 week timeframe we have to return it.

If for whatever reason they had to exchange it, by the time I get the replacement it would take weeks and I coud end up for a $3000+ lemon.

Also, does anyone know when exactly those two weeks start? From the moment we place the order?

Thank you,

DC

I think from when it ships. I got to look over the report he made up and the date of purchase was the 14th (owned for 6 days). That's the day I got the shipping notice and it arrived on the 15th.

hi,

From the moment that you get your product. I read some where around in Apple website since I was looking for a 14-day return policy for fully refund. And it makes sense because they say if you are not satisfy with what you bought or if it's not what you expected to be you can return it within 14 days.

You can say anything about product you bought while it's on its way.

[I returned mine a week ago, it was 15-inch MBP late 2011 because I fell in love with retina once they announced it. But I'm getting worry now]

Hey,

Recieved my MacBook Pro Retina today, and everything is working briliantly with it. Apart from I have experienced this excat issue. I appear to be having it where it affects the whole screen after sleep, and it is persistant, activating expose etc only temporarliy fixes it.

I have not used the migration assistant or anything, so this is a totally fresh install.

Is this something that I should worry about? or will it be fixed by a update?

Craig

I phoned support this morning, they talked me through resetting the SMC and PRAM. They also said that at the minute this isn't a known issue with the Retina model. We both did agree that it sounds more like a software issue rather than hardware.

Will have to see if an update fixes it, or if we have to wait for Mountain Lion 🙂

Craig

I've been running at the option between Best (Retina) and More Space and its been happening on there for me. Switched to Best (Retina) and have had no problems yet.

When it does happen for me, if I change the scaling setting it fixes it without a reboot.

I haven't changed anything and it hasn't happened in a week. I still run scaling at one above best and I haven't uninstalled or reinstalled anything. I also transferred my settings/apps over from a time machine backup to setup my machine.

I did notice an app I use called StockSpy seemed to be responsible for a video glitch that is quite different from this one. It was kind of like one of those scrambled picture puzzles. Its been almost a week since that's happened as well.

+1 Mine does/did this too. I noticed it on day one of my new rMBP. Not seen it since to be honest but will keep an eye out for it.

Though this is not the iPad 5 forum, I have been experiencing similar problems while playing with my new iPad 5. I was trying to find out if I had done something wrong...a newbie to Apple products. I am still not sure what the problems are...I have not tried to take pictures or anything...I did do a reset of the iPad 5 and let it reconfigure...I am still testing...I do have 30 years of other computer software/hardware experience...

THE FUTURE!!

I had the same problem and also re install the OS. It has a few days now and I havent experienced the problem since.

https://discussions.apple.com/thread/4044589?answerId=18757618022#18757618022

I don't think the problem is related to all devices with retina display. If you bought any MBP with retina display test this and the other things like image persistence as well and let us know about the results.

And what the heck is iPad 5? you mean iPad with iOS 5?