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Retina MBP - visual glitches after returning from sleep

On the new Retina MBP (using the highest res setting), I'm noticing that there are significant visual glitches (ghosting, persistent blocks, lack of redraw, etc...) upon returning from sleep.


Is anyone else seeing this problem?

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 17, 2012 3:21 PM

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229 replies

Jun 28, 2012 6:31 AM in response to Maziyar

They haven't said one way or the other. It really seems like a software or driver issue to me. If it were hardwre, its unlikely that it would be visible in screenshots.


I've also had a few situations where it seemed to be initiated by apps (StockSpy and Steam). Closing them would resolve it.


Maziyar wrote:


Do you think it's a software failure which they are looking for an update or it's a hardware issue and they want to see what went wrong?

Jun 28, 2012 7:06 AM in response to aktowns

Yeah jumping out of sleep does seem to make the problem worse. Yesterday jumping in and out of the screen saver seemed to cause the problem. But I have just now jumped out of screen saver several times and the glitches haven't happened yet.


Is there an easy way to get to the screen resolution change with a shortcut? The repainting gets so bad, so many phantom copies of old windows laying around on my screen, that I can't really navigate to anything to fix the problem.

Jun 28, 2012 7:17 AM in response to GarnetR

I used Automator to create an "Application" that switches the screen resolutions back and forth. It's pretty easy to do using the record option to capture the steps. Then you can set the playback to 10x to make it quick. Save the app and drop it in your dock so when you have problems you can just click on that app.


Hope that helps!

Jun 28, 2012 7:06 PM in response to fieldsnyc

I'm having the same issue. I know it doesn't have anything to do with transferring data from my old MBP because I chose to get a fresh start and reinstall my apps on the new MBP from scratch. In my case, I've been able to correct the problem by shutting down the applications that seem to be "bleeding" through other windows. I don't think it's a specific app because I've had the problem disappear once by stopping VMWare Fusion and another time by stopping Entourage.


Today was the first time I encountered the issue -- one day after I started using multiple desktops. I don't know whether it's related, but I've reverted back to a single desktop to see if the issue resurfaces.


FYI, my display is set to the maximum scale -- has been for more than a week without any issues.

Jun 29, 2012 4:45 PM in response to fieldsnyc

I'm having the same issue, running at the second-highest resolution. And it gets so bad that I often can't even find the button to click to change resolutions. It's hidden somewhere behind the messed-up windows.

I'm pretty sure it's a combination of running apps, but I almost always have a lot of them open, so it's hard to narrow this down.


I had suspected that Chrome was at least one of the apps that is causing this, and today there is news that a memory leak in Chrome is causing the new MacBook Airs to crash. Could this be a different symptom of the same bug in Chrome?


Have other folks experiencing this glitch been running Chrome?


BTW: n8rand, thanks for that tip about using Automator to automate changing resolutions. It's made this whole thing bearable.

Jun 29, 2012 6:50 PM in response to Chinazzz

Doesn't matter when and how it's going to be noticeable, you saw Image retention for first time just take it back. They've already known this issue and I have a feeling that tells me they've fixed the problem.


Anyway, return the machine with any Image retention. And take a look at this:

https://discussions.apple.com/thread/4034848?answerId=18769695022#18769695022

Jun 29, 2012 7:15 PM in response to k.e.j.

Hi, I know I've been following this thread since it was created. He said "I have experienced this same problem. But for some reason the burn in is only noticeable when the screen is black." If it's image retention this is not a software issue anymore and he has to return the machine ASAP to get a new one.


Thanks.

Retina MBP - visual glitches after returning from sleep

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