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Retina MBP - visual glitches after returning from sleep

On the new Retina MBP (using the highest res setting), I'm noticing that there are significant visual glitches (ghosting, persistent blocks, lack of redraw, etc...) upon returning from sleep.


Is anyone else seeing this problem?

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 17, 2012 3:21 PM

Reply
229 replies

Jun 30, 2012 6:25 PM in response to Maziyar

Same problem 😟


Called Apple UK/USA to escalate the problem to 2nd line. the issue occurs when the system switch in saving mode from Nvidea to Intel using the automatic switching

http://www.youtube.com/watch?v=V5p14ynZKMs&feature=plcp


Please open a case with apple , refer to this blog nr 4047428 or 4036736 to make them aware of the problem


Many thanks in advanced

Jul 1, 2012 10:39 AM in response to oldmaster78

Visited the genius bar and they opened a case for me that references this thread and oldmaster78's video (thanks for posting that). Since I have an upgraded MBPR, he couldn't exchange it and advised me to call apple care, refer them to the open case and go from there.


FWIW, I haven't had any issues when automatic switching is disabled or when running wired with a full charge. I've only had it happen with switching enabled while running on battery with frequent sleeps.

Jul 1, 2012 2:20 PM in response to Brenda Bell

Brenda,

This really seems to be a software issue, so don't be mad ad Apple for not wanting to replace your RMBP. Although it's more likely caused by OS software and not 3rd party apps. There were similar issues in the past: when Lion first came out and, occasionally, when new Mac models came out using a different graphics processor. Let's hope there's a software update soon.

Jul 1, 2012 2:33 PM in response to oldmaster78

The issue isn't screen related and drivers are software. An exchange won't help unless you get a different model computer.

oldmaster78 wrote:


Brenda


That's not true ...they should exchange it , these machines are very expensive and this could be either bad screens or drivers that causing this issue.


I've identified three apps that can cause this behavior: Chrome, StockSpy, Steam


This computer will be a little problematic until software can be updated or Apple addresses with an OS/driver update. They definitely should be able to address this no matter what 3rd party software is doing, so I don't buy that explanation. I've even had it occur with only Apple software running.


I'd say if you are not into putting up with this, which is completely understandable, you should return it before you're outside your 14 day "no questions asked" period.

Jul 1, 2012 3:35 PM in response to k.e.j.

k.e.j: not mad at Apple (I knew the risk of buying something brand new), but I'm not happy! I've been hobbling with a 5 year old MBP for 8 months just waiting for the refresh so it's more than a little disappointing that my new expensive shiny toy has issues.


I think I'm just going to hang in there and see what happens. If it is a software issue, I suspect that Vmware Fusion would be highly suspicious in my case.

Jul 1, 2012 4:33 PM in response to Brenda Bell

Brenda: same here. I've waited to replace my old MBP till the announcement, and ordered this new baby on day one. I too would rather have it problem free, but - looking on the bright side - it reboots so fast, that putting up with this glitch is not unbearable.


I'm also trying out another possible solution:

I've set all my suspect apps to use low resolution (Get Info; check 'Open in low resolution' in the general section). So far so good, but it's a bit early to declare victory.

Jul 1, 2012 10:40 PM in response to roar08

I also was contacted personally because of this thread.... (un)Fortunately my mac hasn't been getting into this glitch mode very much lately. I tried a number of things while Apple rep was on the phone, but no luck...


But at least I now know who to send some screenshots to.


I just found out how to put the screen into it's highest res mode (2880x1800), which the Apple display system preference app doesn't allow (it's highest is 1920x1200)... I am now very pleased with this computer. Too bad Apple in their wisdom(????) thinks the display app shouldn't give users the option of 2880x1800. Stupid! Glad there are third party people to the rescue.


Check out:

http://osxdaily.com/2012/06/18/3-ways-to-run-a-retina-macbook-pro-at-2880x1800-n ative-resolution/


And the choice I decided on:

http://wineskin.urgesoftware.com/tiki-view_blog_post.php?postId=51

Retina MBP - visual glitches after returning from sleep

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