secure link to itunes store failed windows 7

I was having this issue for a while also. The only way I could get access to the iTunes store was to run the diagnostic test, and then click cancel on the dialogue box where it told me "secure link to iTunes store failed". By canceling the diagnostic box the store would load, but I'd have to do that everytime I wanted to access the store.

I tried doing what wiclee suggested however it never worked.

I was also having trouble in the store actually loading. It would take forever, if it ever would load and always, the genius setting was trying to send information to Apple about my library but always froze at like 3% or so.

I went looking through my control panel thinking that maybe it was my firewall and after about three hours of searching through it all I came across a message that told me that iTunes had stopped working a few times - the dates were from decemeber 2012, but it also said that iTunes needed an update; evern though iTunes was telling me that it was up to date.

I clicked on the link that took me to the apple page on the net to download iTunes again, and in the dowload box it had either a 'repair' option or an 'uninstall' option. I clicked on repair and let it do its thing and my itunes seems to work perfectly fine now. My access to the store is a fast as a cheeter and I no longer have issues with genius getting stuck in sending data. Having said that however, I did only do this about ten minutes ago and haven't reset my computer yet.

If what wiclee suggested worked thats great, but if you ever have any issues with it again, maybe try repairing your itunes. 🙂

Thanks so much! My dad needed help accessing the iTunes Store on his PC. I checked the firewall, antivirus....you name it! Your advice worked like a charm! Now my dad enjoys buying his favourite jazz music!

Thanks again!🙂