iTunes says there is an update 10.6.3 but when I click to update nothing happens?

iTunes says there is an update 10.6.3 but when I click to update nothing happens? My screen blinks once and then nothng...

Posted on Jun 20, 2012 11:04 AM

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26 replies

Jul 14, 2012 10:48 AM in response to TinaV333

Im having similar issues Ive been battling the last few days. When I tried to update the latest itunes, it was saying that resource network was unavailable. Almost all forums I researched about this error said to delete all itunes related files with windows utility then reinstall. I have refrained from this because I dont want to take the chance of losing all my content and the hassle of reinstalling all my files. Well today, I have a new error: I go to check for updates and it shows that a new version is available BUT nothing happens when I click to download. Not even the error I was getting before. This is extremely frustrating and feeling helpless. Any recommendations what I can do to fix this without deleting and reinstalling? PLEASE!! thanks

Jul 16, 2012 2:52 PM in response to TinaV333

Looks like it may be an issue with their CDN not having proper catalog (or not giving out proper catalog?) on all service points. By luck i found one that worked, 63.80.242.43. Update your hosts file to include

"63.80.242.43 swcatalog.apple.com"


For those of you rightly paranoid by adding an IP to your hosts file from a forum post on the internet, http://whois.arin.net/rest/net/NET-63-80-242-0-1/pft will show it is Akamai (valid CDN).


After updating this locally, SoftwareUpdate.exe was able to work without issue every time i closed and reopened.


To udpate your hosts file in windows:

1. Open command prompt (if windows 7/vista, right click and open as administrator).

2. Type in "notepad c:\windows\system32\drivers\etc\hosts" (without the quotes).

3. Enter in a new line on the bottom of the file with "63.80.242.43 swcatalog.apple.com" (again, no quotes).

4. Save. -- If you get an error about it being open already or you not having permission to save, you likely did not run as admin.

5. Run software updater.


Hope this helps others out there!

Jul 27, 2012 2:40 PM in response to FactorGR

So I have a similar problem - could not update to 10.6.3 itunes - keeps saying corrupt file - so as per b noir downloaded 10.6.3 directfrom apple.com/... and now am wondering if installing that will wipe my existing movies songs and settings held by 10.6.1 ???


What did you end up doing after you downloaded 10.6.3 from apple - did you install it or somehow update to it?

Jul 27, 2012 2:42 PM in response to LoveAlien

So I have a similar problem - could not update to 10.6.3 itunes - keeps saying corrupt file - so as per b noir downloaded 10.6.3 directfrom apple.com/... and now am wondering if installing that will wipe my existing movies songs and settings held by 10.6.1 ???


What did you end up doing after you downloaded 10.6.3 from apple - did you install it or somehow update to it?

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iTunes says there is an update 10.6.3 but when I click to update nothing happens?

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