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ichat problems

I got my macbook pro about 3 days ago, and I've been trying to get my ichat to work. I added my friend and whenever she tries to call me i never get a call , but the green camera light always turns on. Then, when i try calling her, she gets it but it doesnt load. HELP PLZ. I've tried everything and im getting very annoyed by thiss....

Posted on Jun 20, 2012 11:47 AM

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68 replies

Aug 31, 2012 12:41 PM in response to rbzhelpme

HI,


CNAT_BLOCKIP ....... 1

CNAT_BLOCKPORT ..... 1



These two lines means the IP (the computer is using on the LAN) and the port (16402) that the SIP part of the Invite Process (The bit behind the scenes after the Buddy accepts the Visible part of the invite that creates the failure logs) are Blocked.


The /Applications/iChat.app/Contents/MacOS/iChat -errorLogLevel 7 thing creates of a log of what it "sees" on a "right here, right Now" sort of basis.

It may get different results when connected to another router.


There are some routers that are what is called SIP ready.

They work to enable Landline phones to be used over the Internet using VoIP (Voice over IP) which uses the same SIP connection process iChat and Messages do.

There are also add-on adaptors that can do the same thing the best known are from Vonage.

These also "convert" landline phones to VoIP.


However the process can get messed up. The router or the Vonage device thinks SIP should go to the Phone and "Strips" it out and it never get to the computer doing iChat.

Thomson-Alcatel modems (that route) were like this. They worked in Firmware ver 3 but later versions did not work.

http://www.ralphjohns.co.uk/page4a.html#_text


It is difficult to know what you should do next.



User uploaded file
8:41 PM Friday; August 31, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Sep 2, 2012 12:31 PM in response to rbzhelpme

Hi,


It might pay to have a Genius look at it.

This may confirm the Basic State it is in.


From past experience of the Geniuses at Stores they don't get to know about iChat and Messages.

I used to have a different job that gave me days off during the week when I would spend longer On line.

I used to have Geniuses Test iChat with me on Customer machines.



User uploaded file
8:31 PM Sunday; September 2, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Sep 4, 2012 12:53 PM in response to rbzhelpme

Hi,


I have never had to use a Genius or an Apple Store or repair centre of any sort.


Most Genius Bars can be accessed on Line to make an Appointment.

This may give more info on Cost.


I get the impression that the Appointment is free but any work that needs to be done may incur costs.


User uploaded file
8:53 PM Tuesday; September 4, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Sep 10, 2012 1:39 PM in response to rbzhelpme

I am sorry we could not seem to resolve the issue here.





User uploaded file
9:39 PM Monday; September 10, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

ichat problems

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