Can't send 123-reg.co.uk emails from my ipad

Yep

Me too.

I can send and receive from my iPhone and iPad but not from my MacBook???

On my MB I can only receive not send, it is telling me the Connections to the server “smtp.123-reg.co.uk” on the default ports timed out.

Infuriating considering the cost implications as I have just set up my own business and am having to reply to clients on my Gmail account - Not good enough

Hi...I have had this problem too. I have been in touch with Nerys from 123 Reg who is very helpful. The main problem is 123 Reg domain names are not compatible with British Telecom. What you have to do is reset your outgoing mail which would be mail.123 reg (or something similar) to your BT outgoing server settings. So in effect you are 'piggybacking' on your out going BT settings. However in my opinion the basic problem is with 123 reg. It should be their 'techies' who should sort this out ....

Thanks for replying Tom.

Great, so a british based domain name business is not compatible with the biggest telecommunications business in the UK??????

What a load of bull. Why would you set up an internet business and not make it 'compatible' with BT!!

I wish I'd never signed up with these lot now, veru expensive and I seem to be spending more time trying to figure out work arounds than do my bloody job!

Yes I know....but I would contact Nerys as I do actually have an email that I can send from my Mac now although the principle of the way it works is not what I expect from a company that has charged me £180 for 3 years domain use ....Good luck

Hello

My name is James and I work here at 123-reg with Nerys.

I understand that you are having issues sending email using the 123-reg smtp server with BT as your ISP. Having read some of the recent comments, I would jsut like to say that at 123-reg we cannot change any settings to prevent this with BT as this is an issue with BT as they are not allowing third party smtp servers to send email.

Although we cannon change the settings, I am happy to give advice to anyone who needs it on how to get your outgoing email sending. Please send your details to customerexperience@123-reg.co.uk and Nerys and myself will be in touch with you

Kind Regards

James