Level 1

4 points

MacBook Pro June 2012 13" Kernel Panic

I have a four day old MacBook Pro 13" which has had two Kernel Panics in two days, is it Parallels or shall I just take it back, or is it the driver issue that everybody is talking about, please see diagnostic reports below:-

Thanks for any advice or suggestions:-

Interval Since Last Panic Report: 20543 sec

Panics Since Last Report: 1

Anonymous UUID: 5679D500-B7FF-4C9A-99EA-753BCCA0021C

Tue Jun 19 21:06:09 2012

panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816fa9b1, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x00000001619cb000, CR3: 0x0000000062e34031, CR4: 0x00000000001606e0

RAX: 0xffffff7f816faa84, RBX: 0x0000000000000077, RCX: 0x8000111200000080, RDX: 0x0000000000142d06

RSP: 0xffffff810a86ba10, RBP: 0xffffff810a86ba20, RSI: 0xffffff8011c70400, RDI: 0xffffff8034de6000

R8: 0xffffff80e20ab3c4, R9: 0xffffff810a86b9a0, R10: 0xffffff7f816fbe6c, R11: 0xffffff8011ad85e8

R12: 0xffffff80155b7a88, R13: 0xffffff8034de6000, R14: 0xffffff80d1324000, R15: 0xffffff8034de6000

RFL: 0x0000000000010282, RIP: 0xffffff7f816fa9b1, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x00000001619cb000, Error code: 0x0000000000000000, Faulting CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff810a86b6c0 : 0xffffff8000220792

0xffffff810a86b740 : 0xffffff80002c4794

0xffffff810a86b8f0 : 0xffffff80002da55d

0xffffff810a86b910 : 0xffffff7f816fa9b1

0xffffff810a86ba20 : 0xffffff7f816fef7d

0xffffff810a86bb60 : 0xffffff7f816fbed4

0xffffff810a86bbc0 : 0xffffff800065593e

0xffffff810a86bbe0 : 0xffffff800065621a

0xffffff810a86bc40 : 0xffffff80006569bb

0xffffff810a86bd80 : 0xffffff80002a3f08

0xffffff810a86be80 : 0xffffff8000223096

0xffffff810a86beb0 : 0xffffff80002148a9

0xffffff810a86bf10 : 0xffffff800021bbd8

0xffffff810a86bf70 : 0xffffff80002aef10

0xffffff810a86bfb0 : 0xffffff80002daec3

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f816f2000->0xffffff7f81758fff

dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80887000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f80cfd000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80cc4000

BSD process name corresponding to current thread: prl_vm_app

Mac OS version:

11E2620

Kernel version:

Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64

Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

System uptime in nanoseconds: 2612993605558

last loaded kext at 1568386902603: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f807f6000, size 94208)

last unloaded kext at 138447780069: com.apple.driver.AppleUSBTCKeyEventDriver 227.6 (addr 0xffffff7f8152c000, size 8192)

loaded kexts:

com.parallels.filesystems.prlufs 2010.12.28

com.sophos.kext.sav 8.0.4

com.parallels.kext.prl_vnic 7.0 15098.770637

com.parallels.kext.prl_netbridge 7.0 15098.770637

com.parallels.kext.prl_hid_hook 7.0 15098.770637

com.parallels.kext.prl_hypervisor 7.0 15098.770637

com.parallels.kext.prl_usb_connect 7.0 15098.770637

com.apple.filesystems.smbfs 1.7.2

com.apple.driver.X86PlatformShim 5.0.0d8

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AGPM 100.12.69

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleHDA 2.2.3f13

com.apple.driver.AppleMikeyDriver 2.2.3f13

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleIntelHD4000Graphics 7.2.8

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.0.7f2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.3

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.driver.ApplePolicyControl 3.1.32

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleBacklight 170.2.2

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleIntelFramebufferCapri 7.2.8

com.apple.driver.AppleSMCPDRC 5.0.0d8

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.7f2

com.apple.driver.AppleUSBTCButtons 227.6

com.apple.driver.AppleUSBTCKeyboard 227.6

com.apple.driver.AppleIRController 312

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.iokit.SCSITaskUserClient 3.2.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCISerialATAPI 2.0.3

com.apple.iokit.IOAHCIBlockStorage 2.0.4

com.apple.driver.AppleFWOHCI 4.8.9

com.apple.driver.AirPort.Brcm4331 560.7.21

com.apple.driver.AppleSDXC 1.2.2

com.apple.driver.AppleUSBHub 5.0.7

com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleUSBEHCI 5.0.7

com.apple.driver.AppleUSBXHCI 1.0.7

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleAHCIPort 2.3.0

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 195.0.0

com.apple.driver.DspFuncLib 2.2.3f13

com.apple.iokit.IOSurface 80.0.2

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.2.3f13

com.apple.iokit.IOHDAFamily 2.2.3f13

com.apple.iokit.IOAudioFamily 1.8.6fc18

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.X86PlatformPlugin 5.1.1d6

com.apple.driver.AppleSMC 3.1.3d10

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleGraphicsControl 3.1.32

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.kext.triggers 1.0

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.IOPlatformPluginFamily 5.1.1d6

com.apple.driver.AppleUSBBluetoothHCIController 4.0.7f2

com.apple.iokit.IOBluetoothFamily 4.0.7f2

com.apple.driver.AppleUSBMultitouch 230.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.4

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.4

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.0.7

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.0.3

com.apple.iokit.IOFireWireFamily 4.4.5

com.apple.iokit.IO80211Family 420.3

com.apple.iokit.IOEthernetAVBController 1.0.1b1

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOUSBFamily 5.0.7

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.5

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 331.7

com.apple.iokit.IOStorageFamily 1.7.2

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

System Profile:

Model: MacBookPro9,2, BootROM MBP91.00D3.B06, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f38

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)

Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HTS541010A9E680, 1 TB

Serial ATA Device: HL-DT-ST DVDRW GS31N

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0x1d183000 / 5

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3

Thu Jun 21 17:57:02 2012

panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816ce29c, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000012, CR3: 0x000000002620e010, CR4: 0x00000000001606e0

RAX: 0xffffff7f816ce295, RBX: 0xffffff8013dddc00, RCX: 0xffffff7f816ce3f8, RDX: 0xffffff8012b2ffa0

RSP: 0xffffff810ddfba00, RBP: 0xffffff810ddfba20, RSI: 0xffffff8013dddc00, RDI: 0xffffff803b7cd000

R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff7f816cee6c, R11: 0xffffff803deac5e8

R12: 0xffffff80211bff88, R13: 0xffffff803b7cd000, R14: 0xffffff803b7cd000, R15: 0x0000000000000000

RFL: 0x0000000000010297, RIP: 0xffffff7f816ce29c, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x0000000000000012, Error code: 0x0000000000000002, Faulting CPU: 0x1

Backtrace (CPU 1), Frame : Return Address

0xffffff810ddfb6b0 : 0xffffff8000220792

0xffffff810ddfb730 : 0xffffff80002c4794

0xffffff810ddfb8e0 : 0xffffff80002da55d

0xffffff810ddfb900 : 0xffffff7f816ce29c

0xffffff810ddfba20 : 0xffffff7f816d1e16

0xffffff810ddfbb60 : 0xffffff7f816ceed4

0xffffff810ddfbbc0 : 0xffffff800065593e

0xffffff810ddfbbe0 : 0xffffff800065621a

0xffffff810ddfbc40 : 0xffffff80006569bb

0xffffff810ddfbd80 : 0xffffff80002a3f08

0xffffff810ddfbe80 : 0xffffff8000223096

0xffffff810ddfbeb0 : 0xffffff80002148a9

0xffffff810ddfbf10 : 0xffffff800021bbd8

0xffffff810ddfbf70 : 0xffffff80002aef10

0xffffff810ddfbfb0 : 0xffffff80002daec3

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f816c5000->0xffffff7f8172bfff

dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80847000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f80cbd000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80c84000

BSD process name corresponding to current thread: prl_vm_app

Mac OS version:

11E2620

Kernel version:

Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64

Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

System uptime in nanoseconds: 29309020229869

last loaded kext at 5062864397060: com.apple.driver.AppleUSBCDC 4.1.19 (addr 0xffffff7f80837000, size 16384)

last unloaded kext at 5134689289947: com.apple.driver.AppleUSBCDC 4.1.19 (addr 0xffffff7f80837000, size 12288)

loaded kexts:

com.parallels.filesystems.prlufs 2010.12.28

com.sophos.kext.sav 8.0.4

com.parallels.kext.prl_vnic 7.0 15098.770637

com.parallels.kext.prl_netbridge 7.0 15098.770637

com.parallels.kext.prl_hid_hook 7.0 15098.770637

com.parallels.kext.prl_hypervisor 7.0 15098.770637

com.parallels.kext.prl_usb_connect 7.0 15098.770637

com.displaylink.driver.DisplayLinkDriver 1.7

com.apple.filesystems.afpfs 9.8.1

com.apple.nke.asp_tcp 6.0.1

com.apple.filesystems.smbfs 1.7.2

com.apple.driver.AudioAUUC 1.59

com.apple.driver.X86PlatformShim 5.0.0d8

com.apple.driver.AGPM 100.12.69

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.2.3f13

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMikeyDriver 2.2.3f13

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleIntelHD4000Graphics 7.2.8

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.0.7f2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.3

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.driver.ApplePolicyControl 3.1.32

com.apple.driver.AppleIntelFramebufferCapri 7.2.8

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleBacklight 170.2.2

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleSMCPDRC 5.0.0d8

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.7f2

com.apple.driver.AppleUSBTCButtons 227.6

com.apple.driver.AppleUSBTCKeyboard 227.6

com.apple.driver.AppleIRController 312

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.iokit.SCSITaskUserClient 3.2.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCISerialATAPI 2.0.3

com.apple.iokit.IOAHCIBlockStorage 2.0.4

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleFWOHCI 4.8.9

com.apple.driver.AppleUSBHub 5.0.7

com.apple.driver.AirPort.Brcm4331 560.7.21

com.apple.driver.AppleSDXC 1.2.2

com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleUSBXHCI 1.0.7

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleAHCIPort 2.3.0

com.apple.driver.AppleUSBEHCI 5.0.7

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 195.0.0

com.apple.security.SecureRemotePassword 1.0

com.apple.driver.AppleBluetoothHIDKeyboard 160.7

com.apple.driver.AppleHIDKeyboard 160.7

com.apple.driver.IOBluetoothHIDDriver 4.0.7f2

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.2.3f13

com.apple.iokit.IOSurface 80.0.2

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.iokit.IOAudioFamily 1.8.6fc18

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.2.3f13

com.apple.iokit.IOHDAFamily 2.2.3f13

com.apple.driver.AppleGraphicsControl 3.1.32

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.driver.X86PlatformPlugin 5.1.1d6

com.apple.driver.AppleSMC 3.1.3d10

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.IOPlatformPluginFamily 5.1.1d6

com.apple.driver.AppleUSBBluetoothHCIController 4.0.7f2

com.apple.iokit.IOBluetoothFamily 4.0.7f2

com.apple.driver.AppleUSBMultitouch 230.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.4

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.4

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.0.7

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.0.3

com.apple.iokit.IOFireWireFamily 4.4.5

com.apple.iokit.IO80211Family 420.3

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOEthernetAVBController 1.0.1b1

com.apple.iokit.IONetworkingFamily 2.1

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.iokit.IOUSBFamily 5.0.7

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.5

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 331.7

com.apple.iokit.IOStorageFamily 1.7.2

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

Posted on Jun 21, 2012 4:04 PM

108 replies

ashayer

Level 1

0 points

Jun 26, 2012 8:19 AM in response to markbrads

I got the Kernal Panic again althought it seems my computer found a way to go to 10.7.4 without my knowledge.

I did some more digging around the problem might not be related to 10.7.4 persay, it seems like there is a problem with Google Chrome and the Graphics Card Driver. Here is my log from last night.

I'm just avoiding using Chrome for a while. There have been someone issues with Chrome and Kernal Pancis and BSODs.

Tue Jun 26 01:49:54 2012

panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816c7a95, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x000000848000111a, CR3: 0x000000002a9d201e, CR4: 0x00000000001606e0

RAX: 0xffffff7f816c7b68, RBX: 0x0000000000000077, RCX: 0x0000008480001112, RDX: 0x000000000047d8e3

RSP: 0xffffff80f04239b0, RBP: 0xffffff80f04239c0, RSI: 0xffffff801d895a00, RDI: 0xffffff8018aa8000

R8: 0x0000000000000075, R9: 0xffffff7f81721360, R10: 0xffffff80f042392c, R11: 0xffffff80f0423930

R12: 0xffffff8014131b88, R13: 0xffffff8018aa8000, R14: 0xffffff80d14d3000, R15: 0xffffff8018aa8000

RFL: 0x0000000000010282, RIP: 0xffffff7f816c7a95, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x000000848000111a, Error code: 0x0000000000000002, Faulting CPU: 0x1

Backtrace (CPU 1), Frame : Return Address

0xffffff80f0423660 : 0xffffff8000220792

0xffffff80f04236e0 : 0xffffff80002c4794

0xffffff80f0423890 : 0xffffff80002da1bd

0xffffff80f04238b0 : 0xffffff7f816c7a95

0xffffff80f04239c0 : 0xffffff7f816cc04d

0xffffff80f0423b00 : 0xffffff7f816c8fb8

0xffffff80f0423b60 : 0xffffff800065517e

0xffffff80f0423b80 : 0xffffff8000655a5a

0xffffff80f0423be0 : 0xffffff80006561fb

0xffffff80f0423d20 : 0xffffff80002a3ef8

0xffffff80f0423e20 : 0xffffff8000223096

0xffffff80f0423e50 : 0xffffff80002148a9

0xffffff80f0423eb0 : 0xffffff800021bbd8

0xffffff80f0423f10 : 0xffffff80002af140

0xffffff80f0423fb0 : 0xffffff80002da7be

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelHD4000Graphics(7.2.2)[ED906A10-708B-3283-8C30-F02FDF 1FDC83]@0xffffff7f816bf000->0xffffff7f81725fff

dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80844000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[B8808BF9-5767-3C61-BE08-880BEF509889]@0xff ffff7f80cc9000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[AC9E8F66-3DD7-3047-9B36-D914DC7C4A53]@0 xffffff7f80c90000

BSD process name corresponding to current thread: Google Chrome He

Mac OS version:

11D2515

Kernel version:

Darwin Kernel Version 11.3.1: Thu Feb 16 19:05:38 PST 2012; root:xnu-1699.25.42~1/RELEASE_X86_64

Kernel UUID: CA8A35C4-935B-3165-B79D-3D7FE9279A01

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

System uptime in nanoseconds: 3657734704856

last loaded kext at 398665621735: com.apple.filesystems.smbfs 1.7.0 (addr 0xffffff7f80792000, size 241664)

last unloaded kext at 176303876435: com.apple.driver.AppleUSBTCKeyEventDriver 227.4.2 (addr 0xffffff7f814fa000, size 8192)

loaded kexts:

com.apple.filesystems.smbfs 1.7.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AGPM 100.12.65

com.apple.driver.X86PlatformShim 5.0.0d0

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleHDA 2.2.0f4

com.apple.driver.AppleMikeyDriver 2.2.0f4

com.apple.driver.AudioAUUC 1.59

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleSMCPDRC 5.0.0d0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.0.4f15

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelHD4000Graphics 7.2.2

com.apple.driver.AppleIntelFramebufferCapri 7.2.2

com.apple.driver.AudioIPCDriver 1.2.2

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.driver.ApplePolicyControl 3.1.28

com.apple.driver.AppleLPC 1.5.8

com.apple.driver.AppleBacklight 170.2.2

com.apple.driver.AppleMCCSControl 1.0.28

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.4f15

com.apple.driver.AppleUSBTCButtons 227.4.2

com.apple.driver.AppleIRController 312

com.apple.driver.AppleUSBTCKeyboard 227.4.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.iokit.SCSITaskUserClient 3.2.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCISerialATAPI 2.0.3

com.apple.iokit.IOAHCIBlockStorage 2.0.3

com.apple.driver.AppleFWOHCI 4.8.9

com.apple.driver.AppleUSBHub 5.0.2

com.apple.driver.AirPort.Brcm4331 530.4.18

com.apple.driver.AppleSDXC 1.2.0

com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2

com.apple.driver.AppleEFINVRAM 1.5.0

com.apple.driver.AppleAHCIPort 2.3.0

com.apple.driver.AppleUSBEHCI 5.0.0

com.apple.driver.AppleUSBXHCI 1.0.0

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.6

com.apple.driver.AppleSMBIOS 1.8

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.5

com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.1

com.apple.driver.AppleIntelCPUPowerManagement 193.0.0

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.2.0f4

com.apple.iokit.IOSurface 80.0.2

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOAudioFamily 1.8.6fc16

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.2.0f4

com.apple.iokit.IOHDAFamily 2.2.0f4

com.apple.driver.X86PlatformPlugin 5.1.0d16

com.apple.driver.AppleSMC 3.1.3d7

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.IOPlatformPluginFamily 5.1.0d17

com.apple.driver.AppleGraphicsControl 3.1.28

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.iokit.IOFireWireIP 2.2.4

com.apple.driver.AppleUSBBluetoothHCIController 4.0.4f15

com.apple.iokit.IOBluetoothFamily 4.0.4f15

com.apple.driver.AppleThunderboltDPInAdapter 1.8.1

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.1

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4

com.apple.driver.AppleUSBMultitouch 230.3.3

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.0.0

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.7

com.apple.iokit.IOCDStorageFamily 1.7

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0

com.apple.driver.AppleThunderboltNHI 1.5.5

com.apple.iokit.IOThunderboltFamily 2.0.0

com.apple.iokit.IOFireWireFamily 4.4.5

com.apple.iokit.IO80211Family 420.3

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOEthernetAVBController 1.0.1b1

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.iokit.IOUSBFamily 5.0.2

com.apple.driver.AppleEFIRuntime 1.5.0

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 331.3

com.apple.iokit.IOStorageFamily 1.7.1

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.6.8

com.apple.iokit.IOACPIFamily 1.4

ashayer

Level 1

0 points

Jun 26, 2012 10:55 AM in response to markbrads

Likely not, I think you need to format and reinstall. Try removing chrome if you have it installed. I think there is a conflict between the Chrome Flash plugin and the systemwide Flash Plugin.

ashayer

Level 1

0 points

Jun 26, 2012 12:02 PM in response to ashayer

I think I finally solved my problem. Haven't had a system crash all day. Here are the steps I took:

What I did was downgraded to 10.7.3 the problem went away until the computer automatically updated to 10.7.4. Then I removed chrome and reinstalled, installed this patch http://support.apple.com/kb/DL1542, finally removed flash altogether. Haven't had a system crash since. (Knock on wood).

Give it a try.

Marcus36

Level 1

0 points

Jun 26, 2012 9:16 PM in response to markbrads

Hey, I've been having the same exact issues which you have been describing. I normally do exclusively run Chrome so I'm going to try cutting that out and see what happens. I have called Apple and they actually ended up replacing my first Mac Book Pro 13" Mid 2012 model. Since using the new replacement model ~ 6hrs I have received approximately 2 kernel panics. I do not use Parallels. Next time I receieve a kernel panic I will post it on here for you guys to compare.

ashayer

Level 1

0 points

Jun 27, 2012 7:57 AM in response to Marcus36

Okay I have no doubt it is an issue with Flash and Chrome. I reinstalled flash and with in 30 minutes of doing so the system crashed again. I also came across the following: http://code.google.com/p/chromium/issues/detail?id=133885

markbrads Author

Level 1

4 points

Jun 27, 2012 9:13 AM in response to ashayer

Still crashing 😟

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f816c9000->0xffffff7f8172ffff

dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80847000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f80cc1000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80c88000

BSD process name corresponding to current thread: prl_vm_app

I was really hopeful when ashayer gave the link for the update http://support.apple.com/kb/DL1542 but it didnt work.

I dont use chrome, my issues are with Parallels and HD4000 😠

Any Parallels users out there having the same fun ???

markbrads Author

Level 1

4 points

Jun 27, 2012 1:30 PM in response to ashayer

So basically after everybody spending hours of their own time backing up, reinstalling and reloading we still have issues which are not software related !!!

I wonder if Apple would be happy to give the near to 2000 people who have looked at this post possible MacBook Pro/Air owners their money back.

I've personally wasted over a week now resulting in late nights and hassle !!!

Come on Apple & Intel - Can you fix it please 😟

Garnet96

Level 1

0 points

Jun 27, 2012 3:20 PM in response to markbrads

I spoke to an apple genius today about the exact same problem and they told me the problem is in google chrome as I've stopped using it now I havent had the problem at all. I hope they update Google Chrome soon so the macbook pro 2012 would work good with it. They made all the hardware checks and everything was okay.

So the problem is Google Chrome and the solution uninstalling it. I hope this helps some people.

markbrads Author

Level 1

4 points

Jun 27, 2012 4:22 PM in response to Garnet96

I've never used Google Chrome and i'm getting the Kernel Panics and crashing, mines crashing with Parallels 7.

Marcus36

Level 1

0 points

Jun 27, 2012 8:15 PM in response to markbrads

Thought I would let everyone know. Since discontinuing my use of Chrome I have not had a kernel panic since, thats 24hrs! I'm unsure what Paralleles and Chrome have in common though 😟

ashayer

Level 1

0 points

Jun 27, 2012 8:19 PM in response to Marcus36

Here is some more information about the Chrome problem.

Jun 27, 2012 10:36 PM in response to ashayer

For those having Chrome problems, but want to continue to use it, try Chrome Canary - https://tools.google.com/dlpage/chromesxs/ - it's worked for some.

Clinton

markbrads Author

Level 1

4 points

Jun 28, 2012 6:57 AM in response to markbrads

And again a Kernel Panic today !!!

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f816c5000->0xffffff7f8172bfff

dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80847000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f80cbd000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80c84000

BSD process name corresponding to current thread: prl_vm_app

I'm taking it back in the morning , GAME OVER FOR ME 😠 !!!!

Marcus36

Level 1

0 points

Jun 28, 2012 7:06 AM in response to markbrads

I took mine back and had it replaced, it didn't fix the problem. Even with the replacement computer when I'd use Chrome the Kernel would always panic.

markbrads Author

Level 1

4 points

Jun 28, 2012 7:11 AM in response to Marcus36

What else can we do though, wait for the product to be finished, updated:-

Who is responsible for these issues ?
When will we get a fix ?
Who will provide it ?

I cant believe I'm the MacBook Pro user with Parallels v7 having a Kernel Panic's

Anybody else out there ?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro June 2012 13" Kernel Panic