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Forced Apple ID Security Questions - Choice of 3

When trying to download apps onto my ipod touch, 4th Gen it displays an "Improve Apple ID Security" message and asks me to choose 3 security questions. It only allows me to choose 2 of the questions, and fails to respond when I click the 3rd question. As a result I am unable to download anything from the App Store! 😠 Any assistance gratefully appreciated.

iPod touch, iOS 5.1.1

Posted on Jun 23, 2012 1:47 PM

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75 replies

Feb 13, 2013 6:02 PM in response to dwmusic

@dwmusic.

You can only access the page inderbir19 is talking about from iTunes on Mac OS. After you've logged in to your iTunes account on your MacBook Pro there is a list of "Quick Links" on the right of the window (I'm assuming you're using iTunes 11, I can't remember if it was in the same place in version 10). Click on the "Account" link. The reset button is at the bottom of the "Settings" section on that "Account Information" screen.

Feb 14, 2013 3:16 PM in response to KirstyHenderson

I am trying to redeem one of those free Starbucks codes. Every time I try it tells me I need to select 3 security questions and answers. When I say OK it does nothing. In my account online I only see the option to fill out ONE question. I cannot figure this out and it is very frustrating. I tried clearing my cache and all that as suggested above but that did not work. I do not know what else to do.

Nov 10, 2013 11:38 PM in response to Busyman

I also had encountered that problem! But now I can continue to download contents from App Store. You just go to www.appleid.apple.com and click manage your apple id. Go to 'password and security' then change and edit your question(there is only one question). You must also check your date that it is true (if not, edit the date too!). Then click save and try to enter the 3 questions again-hope this help!

Forced Apple ID Security Questions - Choice of 3

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