Appstore download buttons not working

Yes, please go ahead with that!

Endgadget and CNet are two good ones for a start. 🙂

The Apple support rep e-mailed me today for ticket I have open for this issue and said the engineering team has sent this issue to the iTunes store engineering, They are stating it is something that they will look into for a new update. That is all the information they have at this point and they will be getting back to me when they have a resolution which most likely will be in the form of an iTunes store update done at Apple's end.

Once I get more info i'll post on here.

Oh wow, I was breaking my head over this the past couple of weeks!

I have an old iPhone 2G lying around, which I've had for several years. I used it on 3.1.3 for a long time and it worked just fine. However, just tried it again recently and the App Store buttons are messed up. I thought it was the IPSW issue, so I tried restoring with a few other ones. No luck. I was considering downgrading to 3.1.0 or something, but it seemed like the App Store is an HTML5 app or something, so it wouldn't really change anything.

It's good to know that @30apple has heard from Apple about working on the issue - I'll hang on to the iPhone 2G till then!

🙂

<Edited by Host>

Same problem here. I mean, come on, this is exactly what you deserve for being an early loyal iPhone adopter.

* The App Store was changed on the server side. This does not have anything to do with HTML5 or anything else.

Also, downgrading your device's iOS will not help at all.

* You can always install apps via iTunes on your computer.

I also have an iPhone 2G on iOS 3.1.3 (the last version I can upgrade to) and I'm unable to install any apps via the App Store. Looking forward to seeing Apple's official response, because I'm an early adopter who subsequently bought an iPhone 3G, 4, and 4S - as well as two iPads!

This already happened in Dec 2011. They fixed it then, but not sure now...

Also having issues with corrupt app store and itunes... cant lick to buy, install or preview music. its VERY frustrating, and from the looks of things im not the only one. I work in the industry and understand the lengths and depths of cross platform support across operating systems of many varieties... so it pains me to think they are going to just leave things and customers with a technically broken device. It seems unfair and will lost revenue and business across many users and devices. Please fix this apple! Every customer is a valid customer and a happy customer is a loyal customer...

Same problem here - 2 iphones 2G, on v3.1.3 both factory unlocked. Download buttons corrupted on App Store, cannot install new Apps. Tried restoring factory settings (before reading this thread) through latest itunes , didnt work.

Raised a ticket using the link suggested in this thread, and quoted this thread in that ticket.. I got the following reply shortly afterwards..

Hello Jeff,

This is xxxx from the iTunes Customer Support. I understand from your email that the App Store download buttons won't work. I can understand your concern, but please note that as an Advisor for the iTunes Store, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store.

If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. Their number is (44) 0844 209 0611.

Thank you for being a valued member of the iTunes family. If you have any other questions or concerns, let me know and I'll get back to you as soon as possible Jeff. Have a great day!

Sincerely,

xxxx

So Im left wondering why I should make a further call to an advisor to discuss my options? Perhaps they may want to advise me to purchase a new iPhone and ditch the ones I have at the moment?

A more encouraging response would have been "yes sir we are aware of that problem and are looking into a fix"..Perhaps I am expecting too much !?

Genius is back- working again. Disappeared 2x and now back for the second time.

Purchase app button is looking normal - it doesn't break up or change size

&amp; blue or green on successive presses and the little plus sign in the upper

left hand corner is goor. Overall it functions as it should and you can actually

buy an app in all of the Categories as of yesterday.

The "back" button that's needed to easily get back out any app info has disappeared

again. The graphic splash in Info is sizing and scrolling fine again.

So, all in all, some fixes but they forgot the info back button for which

by coincidence when they got it to reappear a short time ago but... when they

made it reappear (at top left) then we lost the purchase button and Genius?

Somebody forgetting something?

Yep appstore is back! Too bad almost every app requires atleast 4.0 now

I confirmed with the Apple contact that the Install button is fixed. 🙂

I also let the Apple Rep know about the missing "Back" button for APP info.

He said he will report "back" button issue to the ITunes Store Engineer team see if they can resolve that issue also.