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No picture on other side in FaceTime

In face time the other side is not seeing my picture. My side shows other person and me in corner so camera is working. Other person is seeing black screen.

iPad 2, iOS 5.1.1

Posted on Jun 26, 2012 5:10 PM

Reply
18 replies

Dec 14, 2015 4:20 AM in response to SilvertopWY

The latest update to IOS9.2 fixed mine to but not before I had made two trips to the Apple Genius Bar and came across someone next to me who had exactly the same problem. Their iPad was the same vintage as mine - Late 2013 Mark 4 just before the Ipad air came out.


The Apple guys on the Genius Bar were completely unaware of the problem.


Rgds Ian

Dec 14, 2015 5:16 AM in response to Iankv

The iOS 9.2 update has fixed the problem. Our local Genius Bar did not know anything about it neither did Apple Support in the States but working with them, they picked up the issue and passed it to Apple Engineering for a fix to be included in the new update. It took a bit of work to get it started but they responded quickly and resolved the issue. I was quite impressed with their help.

No picture on other side in FaceTime

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