How to get photos from iCloud

I restored my iPhone settings and when I chose to back up from iCloud, not all of my pictures were there. How do I retrieve my pictures from iCloud to put back on my phone?

Posted on Jul 3, 2012 1:40 AM

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110 replies

Nov 28, 2013 3:52 AM in response to SarahG11

I only restored my backup from iCloud and then I spotted the most annoying glitch by the photos not being able to be retrived from iCloud and it was all gray. I went to camera roll, and everything was gray. I decided it to load all night, and woke up to check its status. It was still gray, so then I restarted my celluar device and went to Photos again and I had the same problem again. So I hit one of the grey pictures, and let it hold there for a few minutes and it automatically started to stream my photos back so I continued doing the same thing and it came back. Hope it helps some of you.

Apr 5, 2014 11:48 AM in response to SarahG11

This is really so frustrating. I have tried everything you mention above, - kind regards to everybody-, but it doesn't work. Have been providing all the passcodes and everything required but when i come to the point ''open photos app, don't touch'' nothing happens. I can't see any single photo being downloaded. After a while a message appears on the screen: "Restore Incomplete. Some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTunes." Well, why, thanks a lot apple.


Could it be of any significance that my photos app was inside a folder with several other apps? Or that the device on which the photos where, from which i am trying to retreive my (some thousands) photos was at the time of last backup operating with the last version of iOs6.something (*last backup september 8/2013)? (was it iOs6.7 or so? i don't remember) and by syncing now, it gets iOs7.1 by deafult?


Thank you everyone and good luck to the next ones. Apple, you could be such a brighter star..


a.

Apr 17, 2014 1:34 PM in response to SarahG11

I was mugged in Colombia a few weeks ago, they took my bag and 4s which had been backed up to iCloud 1 week previous. The phone contained over a thousand photos and videos of our sons first year + 6 months of travelling around South America with him. I have my replacement 4s which is still sealed because I have changed to Sony Xperia Z1 Compact but I wondered if there is any way at all that I can retrieve these precious photos. I have no other Apple products and I am reluctant to open the new replacement phone as I intend to sell it sealed.


Many thanks

May 11, 2014 1:38 AM in response to SarahG11

First, check if their physical footprint still exists. Go to Settings > General > Usage and check the amount of storage available, do you notice that there is a lot of used storage ? You can also check it through iTunes, which might show used memory labeled as Other.


I lost all my pictures and videos after jailbreaking my phone, yet iTunes showed that they are still taking physical memory (labeled as Other - iTunes did not recognise my pics or vids anymore). This means they cannot be viewed via Camera Roll but they are still stored in the phone.


To fix that, download iFunBox ( http://www.i-funbox.com ) and use it to locate and extract the images from the phone (no need for iTunes to access the phone). I managed to extract all my photos from the phone to an external USB, which accumulated to over 20GB of photos and videos.


Use this method and you should recover your photos and videos with no previous backup. If your phone shows that there is a lot of empty storage, then your photos might have actually been completely removed.

May 29, 2014 9:37 PM in response to DisplacedBedouin

DisplacedBedouin wrote:


Thank you for posting this. I'm in the process of restoring my phone's photos after doing an upgrade. The big issue as I can see it for my circumstance? The idiot at Verizon skipped all of the sign-in authentications. I did the reset and restore from iCloud and everything seems to be transferring now.


Thanks!

You sould regularly sync yoru photos form yoru iPhone camera roll to yoru comnptuer adn delete them form teh camera roll.


-> iOS: Import personal photos and videos from iOS devices to your computer


You can then sync back to teh iPhone only the photos you want using iTunes.

-> iTunes: Syncing photos

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How to get photos from iCloud

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