Hi,
I just got a Virgin Mobile iPhone 4S, and while I can make calls and receive texts, I cannot send out texts using SMS. I am able to send via iMessage to other iPhones. I have good strength and am on 3G.
Has anyone else had this issue? I've restored the phone a couple times, multiple power cycles. Any ideas?
Thanks,
Nathan
iPhone 4S, iOS 5.1.1, Virgin Mobile
Same thing. 7/12. Really not happy.
I'm from central Illinois. I am currently on a trip in West Virginia, same story.
the reviews here suggest we are a minority... http://www.virginmobileusa.com/cell-phones/iPhone4S-16GB-phone.jsp
best buy here, I called VM's support and they told me to go to an apple store
Keep us updated with what the Apple store says, thanks!
Awesome info thanks!
I was told that I would be contacted by their 2nd level support when I contacted them yesterday. Nothing new to report on my end
hey I'm having the same issues, can you tell me the phone number(s) you called please? thanks
hey I'm having the same issues, can you tell me the phone number(s) you called please? thanks
i dont think it got fixed cuz i still cant send messages
This worked for me:
Same as updating PRL on Android but:
Update data profile
On the keypad, dial ##873283# and tap the Call icon.
Won't send SMS on Virgin Mobile
