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My MacBook Pro Retina keeps crashing

The crash is almost always the same and seems related to graphics...any suggestions / fixes?




Interval Since Last Panic Report: 286788 sec

Panics Since Last Report: 2

Anonymous UUID: 2EE9285D-6905-49AA-AA7C-A594E722AB96


Sat Jul 7 18:23:18 2012

panic(cpu 4 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f823d19b1, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x00000000800a9108, CR3: 0x000000010c7cc01f, CR4: 0x00000000001606e0

RAX: 0xffffff7f823d1a84, RBX: 0x0000000000000077, RCX: 0x00000000800a9100, RDX: 0x00000000015dd6d4

RSP: 0xffffff80f411b9b0, RBP: 0xffffff80f411b9c0, RSI: 0xffffff8029a30000, RDI: 0xffffff80163c6000

R8: 0x0000000000000075, R9: 0xffffff7f8242b380, R10: 0xffffff80f411b92c, R11: 0xffffff80f411b930

R12: 0xffffff801baaa688, R13: 0xffffff80163c6000, R14: 0xffffff80d329b000, R15: 0xffffff80163c6000

RFL: 0x0000000000010282, RIP: 0xffffff7f823d19b1, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x00000000800a9108, Error code: 0x0000000000000002, Faulting CPU: 0x4


Backtrace (CPU 4), Frame : Return Address

0xffffff80f411b660 : 0xffffff8000220792

0xffffff80f411b6e0 : 0xffffff80002c4794

0xffffff80f411b890 : 0xffffff80002da55d

0xffffff80f411b8b0 : 0xffffff7f823d19b1

0xffffff80f411b9c0 : 0xffffff7f823d5f7d

0xffffff80f411bb00 : 0xffffff7f823d2ed4

0xffffff80f411bb60 : 0xffffff800065593e

0xffffff80f411bb80 : 0xffffff800065621a

0xffffff80f411bbe0 : 0xffffff80006569bb

0xffffff80f411bd20 : 0xffffff80002a3f08

0xffffff80f411be20 : 0xffffff8000223096

0xffffff80f411be50 : 0xffffff80002148a9

0xffffff80f411beb0 : 0xffffff800021bbd8

0xffffff80f411bf10 : 0xffffff80002af140

0xffffff80f411bfb0 : 0xffffff80002dab5e

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f823c9000->0xffffff7f8242ffff

dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80829000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f8088d000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80854000


BSD process name corresponding to current thread: Google Chrome He


Mac OS version:

11E2620


Kernel version:

Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64

Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)


System uptime in nanoseconds: 44224700252259

last loaded kext at 39345747560712: com.apple.driver.AppleUSBAudio 2.8.8f1 (addr 0xffffff7f80c2d000, size 258048)

last unloaded kext at 39455445728228: com.apple.driver.AppleUSBOHCI 5.0.7 (addr 0xffffff7f80c20000, size 53248)

loaded kexts:

org.virtualbox.kext.VBoxNetAdp 4.1.18

org.virtualbox.kext.VBoxNetFlt 4.1.18

org.virtualbox.kext.VBoxUSB 4.1.18

org.virtualbox.kext.VBoxDrv 4.1.18

com.apple.driver.AppleUSBDisplays 323.3

com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8

com.apple.filesystems.afpfs 9.8.1

com.apple.nke.asp_tcp 6.0.1

com.apple.driver.AppleIntelProfile 85.2

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AppleBluetoothMultitouch 70.12

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.12.69

com.apple.driver.ApplePlatformEnabler 2.0.5d3

com.apple.driver.X86PlatformShim 5.0.0d8

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.2.3f13

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMikeyDriver 2.2.3f13

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleSMCPDRC 5.0.0d8

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.0.7f2

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.3

com.apple.GeForce 7.2.8

com.apple.driver.ApplePolicyControl 3.1.32

com.apple.driver.AppleMuxControl 3.1.32

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleIntelHD4000Graphics 7.2.8

com.apple.driver.AppleIntelFramebufferCapri 7.2.8

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.7f2

com.apple.driver.AppleUSBTCButtons 227.6

com.apple.driver.AppleUSBTCKeyboard 227.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.driver.AppleFWOHCI 4.8.9

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.0.4

com.apple.driver.AirPort.Brcm4331 560.7.21

com.apple.driver.AppleSDXC 1.2.2

com.apple.driver.AppleUSBHub 5.0.7

com.apple.driver.AppleAHCIPort 2.3.0

com.apple.driver.AppleUSBEHCI 5.0.7

com.apple.driver.AppleUSBXHCI 1.0.7

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 195.0.0

com.apple.driver.AppleUSBAudio 2.8.8f1

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleThunderboltPCIUpAdapter 1.2.5

com.apple.driver.AppleBluetoothHIDKeyboard 160.7

com.apple.driver.AppleHIDKeyboard 160.7

com.apple.security.SecureRemotePassword 1.0

com.apple.driver.AppleProfileTimestampAction 85.2

com.apple.driver.AppleProfileThreadInfoAction 85.2

com.apple.driver.AppleProfileRegisterStateAction 85.2

com.apple.driver.AppleProfileReadCounterAction 85.2

com.apple.driver.AppleProfileKEventAction 85.2

com.apple.driver.AppleProfileCallstackAction 85.2

com.apple.iokit.AppleProfileFamily 85.2

com.apple.driver.AppleMultitouchDriver 231.4

com.apple.driver.IOBluetoothHIDDriver 4.0.7f2

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1

com.apple.driver.DspFuncLib 2.2.3f13

com.apple.iokit.IOSurface 80.0.2

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOAudioFamily 1.8.6fc18

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.2.3f13

com.apple.iokit.IOHDAFamily 2.2.3f13

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleGraphicsControl 3.1.32

com.apple.driver.X86PlatformPlugin 5.1.1d6

com.apple.driver.AppleSMC 3.1.3d10

com.apple.driver.IOPlatformPluginFamily 5.1.1d6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.nvidia.nvGK100hal 7.2.8

com.apple.NVDAResman 7.2.8

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.AppleUSBBluetoothHCIController 4.0.7f2

com.apple.iokit.IOBluetoothFamily 4.0.7f2

com.apple.driver.AppleThunderboltDPOutAdapter 1.8.4

com.apple.driver.AppleThunderboltDPInAdapter 1.8.4

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.4

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.driver.AppleUSBMultitouch 230.5

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.0.7

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOFireWireFamily 4.4.5

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.0.3

com.apple.iokit.IO80211Family 420.3

com.apple.iokit.IOEthernetAVBController 1.0.1b1

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.iokit.IOUSBFamily 5.0.7

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.5

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 331.7

com.apple.iokit.IOStorageFamily 1.7.2

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f28

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.21)

Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports

Network Service: Display Ethernet, Ethernet, en2

Network Service: Wi-Fi, AirPort, en0

PCI Card: pci12d8,400e, sppci_usbopenhost, Thunderbolt@106,0,0

PCI Card: pci12d8,400e, sppci_usbopenhost, Thunderbolt@106,0,1

PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@106,0,2

PCI Card: Apple 57761-B0, sppci_ethernet, Thunderbolt@107,0,0

PCI Card: pci11c1,5901, sppci_ieee1394openhci, Thunderbolt@108,0,0

PCI Card: Apple 57761-B0, sppci_ethernet, Thunderbolt@113,0,0

PCI Card: pci11c1,5901, sppci_ieee1394openhci, Thunderbolt@114,0,0

Serial ATA Device: APPLE SSD SM256E, 251 GB

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4

USB Device: hub_device, apple_vendor_id, 0x9127, 0x40100000 / 2

USB Device: FaceTime HD Camera (Display), apple_vendor_id, 0x1112, 0x40150000 / 5

USB Device: Display Audio, apple_vendor_id, 0x1107, 0x40140000 / 4

USB Device: Apple Thunderbolt Display, apple_vendor_id, 0x9227, 0x40170000 / 3


MacBook Pro with Retina display, Mac OS X (10.7.4), 2 x thunderbolt displays

Posted on Jul 7, 2012 6:33 PM

Reply
166 replies

Jun 24, 2014 11:09 AM in response to dversion

One of the reasons I've heard that causes these crashes, especially when the laptop was sleeping and then wakes up, is that there are 2 different graphics cards, one for typical use and one for accelerated graphics use. When the computer wakes from sleep it switches drivers for one card or the other and that causes the crash. I was able to solve the problem on my work-provided laptop by turning off the screen and other sleep features in the energy savings settings in Preferences. Beyond that I have updated the OS from Lion to Mtn. Lion and then subsequently to Mavericks. Have not seen the issue since then

My MacBook Pro Retina keeps crashing

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