My MacBook Pro Retina keeps crashing

As an extra note. When I run Ubuntu alone I don't have any issues.

Thanks for replying. I'm not sure what you mean by USB key but I believe the only USB device I've even plugged in is the Steelseries mouse and it hasn't even been plugged in when I've crashed. What's happened almost velvety time is I close my computer and it goes to sleep and when I open it later I see the message that I've had a kernel panic. How can you tell that it's USB related?

You can see that it is USB-related because of the callback chain of where the crash occurred. If you ignore the long hexadecimal strings, this is where the crash came from:

com.apple.iokit.IOHIDFamily(1.7.1)

dependency: com.apple.driver.AppleKeyStore(28.18)

com.apple.iokit.IOUSBFamily(5.0.7)

dependency: com.apple.iokit.IOPCIFamily(2.7)

com.apple.driver.AppleUSBHub(5.0.7)

dependency: com.apple.iokit.IOUSBFamily(5.0.7)

But you have a lot of other cr@p installed. Do you really need all those other extensions to the kernel if you have no non-Apple Hardware installed?

Well the majority of those are from Paralells and one is from the mouse I use. I suppose I could try to get rid of the others. An idea how the USB controller could cause a crash when nothing is plugged in?

And this mouse is connected how?

USB but it has never been plugged in or even recently unplugged when I've kernel panicked.

Well its kernel extension seems to still be sitting in there, right at the "scene of the crime". If you are not using it, why not un-install its kernel extension and see if the panics stop.

yeah I'm going to give that a shot. Thanks for your help.

Yea, as you can see I've had a bunch of panics, too (looks like 5), and I think it's related to Google Chrome also, but it's pretty bad that it's restarting my entire computer. I did a 16 GB memory upgrade on the macbook pro retina, dunno if that makes a difference:

Interval Since Last Panic Report: 177318 sec

Panics Since Last Report: 4

Anonymous UUID: C2A373B2-B7E7-4FFE-8FBB-7824A27BEF61

Sat Jul 14 13:03:23 2012

panic(cpu 4 caller 0xffffff80002c4794): Kernel trap at 0x0000000000000000, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000005ca3d034, CR4: 0x00000000001606e0

RAX: 0xffffff803a345400, RBX: 0xffffff803f7eaa00, RCX: 0xffffff7f824113f8, RDX: 0xffffff8022b54960

RSP: 0xffffff81d3deb998, RBP: 0xffffff81d3deb9c0, RSI: 0xffffff803f7b9e00, RDI: 0xffffff8039a1ba00

R8: 0x00000000c0000000, R9: 0x7fffffffffffffff, R10: 0xffffff7f82411e6c, R11: 0xffffff803263f5e8

R12: 0xffffff8039a1ba00, R13: 0xffffff8040c39000, R14: 0xffffff8040c39000, R15: 0xffffff803f7b9e00

RFL: 0x0000000000010287, RIP: 0x0000000000000000, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x0000000000000000, Error code: 0x0000000000000010, Faulting CPU: 0x4

Backtrace (CPU 4), Frame : Return Address

0xffffff81d3deb640 : 0xffffff8000220792

0xffffff81d3deb6c0 : 0xffffff80002c4794

0xffffff81d3deb870 : 0xffffff80002da55d

0xffffff81d3deb890 : 0x0

0xffffff81d3deb9c0 : 0xffffff7f82414e16

0xffffff81d3debb00 : 0xffffff7f82411ed4

0xffffff81d3debb60 : 0xffffff800065593e

0xffffff81d3debb80 : 0xffffff800065621a

0xffffff81d3debbe0 : 0xffffff80006569bb

0xffffff81d3debd20 : 0xffffff80002a3f08

0xffffff81d3debe20 : 0xffffff8000223096

0xffffff81d3debe50 : 0xffffff80002148a9

0xffffff81d3debeb0 : 0xffffff800021bbd8

0xffffff81d3debf10 : 0xffffff80002af140

0xffffff81d3debfb0 : 0xffffff80002dab5e

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f82408000->0xffffff7f8246efff

dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80869000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f808cd000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80894000

BSD process name corresponding to current thread: Google Chrome He

Mac OS version:

11E2620

Kernel version:

Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64

Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

System uptime in nanoseconds: 127466693338273

last loaded kext at 83491705122436: com.apple.driver.AppleUSBTCKeyEventDriver 227.6 (addr 0xffffff7f807cc000, size 12288)

last unloaded kext at 83576475351680: com.apple.driver.AppleUSBCDC 4.1.19 (addr 0xffffff7f807c9000, size 12288)

loaded kexts:

com.apple.filesystems.afpfs 9.8.1

com.apple.nke.asp_tcp 6.0.1

com.apple.filesystems.smbfs 1.7.2

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AGPM 100.12.69

com.apple.driver.ApplePlatformEnabler 2.0.5d3

com.apple.driver.X86PlatformShim 5.0.0d8

com.apple.driver.AppleHDA 2.2.3f13

com.apple.driver.AppleMikeyDriver 2.2.3f13

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleSMCPDRC 5.0.0d8

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.0.7f2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.GeForce 7.2.8

com.apple.driver.AudioIPCDriver 1.2.3

com.apple.driver.ApplePolicyControl 3.1.32

com.apple.driver.AppleMuxControl 3.1.32

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleIntelHD4000Graphics 7.2.8

com.apple.driver.AppleIntelFramebufferCapri 7.2.8

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.7f2

com.apple.driver.AppleUSBTCButtons 227.6

com.apple.driver.AppleUSBTCKeyboard 227.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.0.4

com.apple.driver.AirPort.Brcm4331 560.7.21

com.apple.driver.AppleSDXC 1.2.2

com.apple.driver.AppleUSBHub 5.0.7

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleAHCIPort 2.3.0

com.apple.driver.AppleUSBXHCI 1.0.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleUSBEHCI 5.0.7

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 195.0.0

com.apple.security.SecureRemotePassword 1.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1

com.apple.driver.DspFuncLib 2.2.3f13

com.apple.iokit.IOSurface 80.0.2

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOAudioFamily 1.8.6fc18

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.2.3f13

com.apple.iokit.IOHDAFamily 2.2.3f13

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleGraphicsControl 3.1.32

com.apple.driver.X86PlatformPlugin 5.1.1d6

com.apple.driver.AppleSMC 3.1.3d10

com.apple.driver.IOPlatformPluginFamily 5.1.1d6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.nvidia.nvGK100hal 7.2.8

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.NVDAResman 7.2.8

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.AppleUSBBluetoothHCIController 4.0.7f2

com.apple.iokit.IOBluetoothFamily 4.0.7f2

com.apple.driver.AppleThunderboltDPInAdapter 1.8.4

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.4

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.driver.AppleUSBMultitouch 230.5

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.0.7

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.0.3

com.apple.iokit.IO80211Family 420.3

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOUSBFamily 5.0.7

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.5

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 331.7

com.apple.iokit.IOStorageFamily 1.7.2

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f28

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142314737334248302D434B302020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142314737334248302D434B302020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.21)

Bluetooth: Version 4.0.7f2, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM256E, 251 GB

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4

syam84-

Your died in the Intel4000 graphics driver like the first one in this thread.

Google Chrome forces the issue to occur much faster. Check with them for an updated version of chrome.

An updated version of Chrome could dance around the bug, but it's not the cause of the bug. The bug needs to be fixed by, none other than, Apple.

FluxArc-

I agree that the updated Chrome is a only a work-around.

But since there is such an updated Chrome available, it will buy some time while a permanent fix is developed by Intel, Apple or both.

I've found disabling Automatic graphics switching solves a lot of crashing issues

I'm getting the same problem, but I'm running Google Chrome Canary. Is there anything I can do?

Wed Jul 18 17:28:23 2012

panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f823d59b1, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x00000000feedbef7, CR3: 0x0000000055321010, CR4: 0x00000000001606e0

RAX: 0xffffff7f823d5a84, RBX: 0x0000000000000077, RCX: 0x00000000feedbeef, RDX: 0x00000000002f7887

RSP: 0xffffff80ea2439b0, RBP: 0xffffff80ea2439c0, RSI: 0xffffff8025d4b400, RDI: 0xffffff80281d2000

R8: 0x0000000000000075, R9: 0xffffff7f8242f380, R10: 0xffffff80ea24392c, R11: 0xffffff80ea243930

R12: 0xffffff8028627c88, R13: 0xffffff80281d2000, R14: 0xffffff80d39d7000, R15: 0xffffff80281d2000

RFL: 0x0000000000010282, RIP: 0xffffff7f823d59b1, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x00000000feedbef7, Error code: 0x0000000000000002, Faulting CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff80ea243660 : 0xffffff8000220792

0xffffff80ea2436e0 : 0xffffff80002c4794

0xffffff80ea243890 : 0xffffff80002da55d

0xffffff80ea2438b0 : 0xffffff7f823d59b1

0xffffff80ea2439c0 : 0xffffff7f823d9f7d

0xffffff80ea243b00 : 0xffffff7f823d6ed4

0xffffff80ea243b60 : 0xffffff800065593e

0xffffff80ea243b80 : 0xffffff800065621a

0xffffff80ea243be0 : 0xffffff80006569bb

0xffffff80ea243d20 : 0xffffff80002a3f08

0xffffff80ea243e20 : 0xffffff8000223096

0xffffff80ea243e50 : 0xffffff80002148a9

0xffffff80ea243eb0 : 0xffffff800021bbd8

0xffffff80ea243f10 : 0xffffff80002af140

0xffffff80ea243fb0 : 0xffffff80002dab5e

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f823cd000->0xffffff7f82433fff

dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80829000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f8088d000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80854000

BSD process name corresponding to current thread: Google Chrome He

Mac OS version:

11E2620

Kernel version:

Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64

Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

System uptime in nanoseconds: 8707835741259

last loaded kext at 8449613830: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f824f1000, size 28672)

last unloaded kext at 89604269722: com.apple.iokit.IOEthernetAVBController 1.0.1b1 (addr 0xffffff7f818db000, size 20480)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AGPM 100.12.69

com.apple.driver.ApplePlatformEnabler 2.0.5d3

com.apple.driver.X86PlatformShim 5.0.0d8

com.apple.driver.AppleHDA 2.2.3f13

com.apple.driver.AppleMikeyDriver 2.2.3f13

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleSMCPDRC 5.0.0d8

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.0.7f2

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.3

com.apple.GeForce 7.2.8

com.apple.driver.ApplePolicyControl 3.1.32

com.apple.driver.AppleMuxControl 3.1.32

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleIntelHD4000Graphics 7.2.8

com.apple.driver.AppleIntelFramebufferCapri 7.2.8

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.7f2

com.apple.driver.AppleUSBTCButtons 227.6

com.apple.driver.AppleUSBTCKeyboard 227.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.0.4

com.apple.driver.AirPort.Brcm4331 560.7.21

com.apple.driver.AppleSDXC 1.2.2

com.apple.driver.AppleUSBHub 5.0.7

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleAHCIPort 2.3.0

com.apple.driver.AppleUSBEHCI 5.0.7

com.apple.driver.AppleUSBXHCI 1.0.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 195.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1

com.apple.driver.DspFuncLib 2.2.3f13

com.apple.iokit.IOSurface 80.0.2

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.driver.AppleHDAController 2.2.3f13

com.apple.iokit.IOHDAFamily 2.2.3f13

com.apple.iokit.IOAudioFamily 1.8.6fc18

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleGraphicsControl 3.1.32

com.apple.driver.X86PlatformPlugin 5.1.1d6

com.apple.driver.AppleSMC 3.1.3d10

com.apple.driver.IOPlatformPluginFamily 5.1.1d6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.nvidia.nvGK100hal 7.2.8

com.apple.NVDAResman 7.2.8

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.AppleUSBBluetoothHCIController 4.0.7f2

com.apple.iokit.IOBluetoothFamily 4.0.7f2

com.apple.driver.AppleThunderboltDPInAdapter 1.8.4

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.4

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.driver.AppleUSBMultitouch 230.5

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.0.7

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.0.3

com.apple.iokit.IO80211Family 420.3

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.iokit.IOUSBFamily 5.0.7

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.5

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 331.7

com.apple.iokit.IOStorageFamily 1.7.2

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

Well, you could try installing the software update issued today:

MacBook Air and MacBook Pro Update 1.0

"This update is recommended for all Mac notebooks introduced since June 2012."