iTunes match error 4010

Just spoke with the AppleCare folks. Said it's a server/data center issue. Try again in a few hours or tomorrow.

Why can't they post that factoid rather than just give us meaningless error messages???!!!

Not working for me in MA today!

Not working for me in Ireland also. Thanks to AA in SB above.

This is a tempory thing.

It really is an excellent product and great value. Can use it to upgrade from 128Kbps to 256Kbps which is a noticeable difference. Just need to be patient for Apple to get it back online..............patience does not come easily to me!!!!!

I just spoke to Apple Support on the phone and the representative told me that she was "just told this weekend" that there is a "system outage" of the Itunes Match and that they are looking into it but do not have a fix yet.

No time frame. I told her, aside from the inconvenience of the problem, it would be good if they posted some kind of official notification as it seems many, many questions about this with nothing that I can find on Apple responding to the posted questions.

About a year ago I discovered I couldn't upload data to Gracenotes - this occurred right after I had downloaded updated iTunes software - Apple's response was to check my spyware settings - did so, no luck - chatted with Apple again, mentioned I thought there was a bug in the recent update, Apple's guy was candid, said he wasn't allowed to discuss-lo & behold 1 day later another software update appears, and Gracenotes works!

Come on Apple - Face Up

This is ridiculous!!! My sixth sense was that it was too good to be true. It would be nice and polite if Apple would respond to this and say something about this fiasco!!!!

Same problem in IL...Error 4010 😟

Same in Australia. Somebody mentioned to me that it could be the transition from mobile me to icloud. Apple may be updating their servers?? Sounds logical. Wish it would get fixed tho!!😢

Same in Brazil. I'm trying many things for 2 days now and no solution for this error. This is a datacenter/icloud issues. Waiting for fix.

Same here in Brazil! Error 4010, since 7/Jul. It's *****, Apple should permit sync iPhone localy in iTunes too, not only through iTunes Match!

I just spent over an hour on the phone with Apple Support (both L1 and L2 tech support). The L1 acknowledged that Apple has been experiencing server issues related to iTunes Match, and after going through some steps already outlined in this thread, the best thing to do would be to wait. After speaking to the L2 tech, he was less willing to own up to the problem, asking me to email the iTunes Store support team (who do not have a call center).

I did send off that email to iTunes Store support , but I also went ahead and tipped off all the major tech blogs about this iTunes Match issue. It seems that from experience, Apple tends to move when bad press begins to surface. If other folks here want to tip off the tech blogs too (along with calling Apple Support), I think that could go a long way to getting this issue resolved. Just go to the home pages of the tech blogs you read and look for a link that says "Send us a tip".

stevemarks79 wrote:

I also went ahead and tipped off all the major tech blogs about this iTunes Match issue. It seems that from experience, Apple tends to move when bad press begins to surface. If other folks here want to tip off the tech blogs too (along with calling Apple Support), I think that could go a long way to getting this issue resolved. Just go to the home pages of the tech blogs you read and look for a link that says "Send us a tip".

Good idea! I mean, we ARE paying for iTunes Match...Is apple going to refund us for this inconvenience?

I dont think so! Whether this is sheduled maintainence or not, a kind notification email is all that is needed to alert us.

iTunes Match seems to be back online!

We still enjoy 4010 here in Germany 7/9th, 07:00 GMT+1:00

Seems to have cleared itself! I was able to get iTunes to successfully 'match' my library just now after days of getting the errors.