I have an iPhone 4s that suddenly turned off but won't charge. Can't turn on or off or get any battery charging icon once plugged in. any suggestions on how to fix?
iPhone 4S
If the battery is completely drained, you could have to let it charge for about 15 mins before you see something on the screen.
Below is Apple's suggestion for this problem, if it doesn't fix it then you'll have to send it in for service.
iPhone: Hardware troubleshooting
Will not turn on, or will not turn on unless connected to power
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if the Liquid Contact Indicator (LCI) in the headset jack or dock connector is activated or there are signs of corrosion or debris. Learn more about LCIs.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen
. Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- If something other than the Home screen or Low Battery screen appears on the display, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, try resetting it while connected to the iPhone USB power adapter. To reset, press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or the battery symbol appears.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Restore the iPhone. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thank you.
I was about to reset it, but I tried this and it worked. 🙂
Does my IPhone have to be jailbroken? I read that safe mode is only on iphones/ ipods that are jailbroken.
Thank you very very much, it helped me a lot and saved me a lot of bucks.
i have the same problem it has been charging for 24 hours now
My iPhone 5s won't turn on when I held the power and the home button or charging it, it's not mine I found it in the dirt. But we can't give it back to the person if it won't turn on........ Helppp
i don't understand why my phone keeps restarting and now it doesn't want to turn on
what should i do
My phone just stopped charging after trying to click on the cardrop setting and some other settings which I can’t remember
Kindly help out plz
That did not work for mine. Tried it about 5 times in the last 24 hours. Any other ideas anyone?
iPhone that won't turn on or charge
