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iPhone 4 doesn't ring, only vibrates, but speakers work.

My iPhone 4 (AT&T) suddenly won't ring when someone calls or I get a text, it only vibrates. The speakers play music fine, and I can have phone conversations and hear/speak to the other person fine. Also, the alarm clock sounds The mute switch doesn't seem jammed or anything, but when I switch it off, it doesn't show the picture of the bell with the line through it while vibrating to let me know its off. Also, the volume buttons get no response when pressed. Any ideas?

iPhone 4, iOS 5.1.1

Posted on Jul 10, 2012 3:31 PM

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Question marked as Top-ranking reply

Posted on Oct 25, 2013 2:53 PM

Worked, mystery, thanks.

HoustonianK wrote:


I still continue to have this issue. I fix this by going to settings> general> accessibility > AssistiveTouch.

Turn AssistiveTouch on, you should see a white circle on upper left corner, tap it to see a pop up of four icons. Tap the device icon,another screen appears where you seen an bell that you can unmute/mute. That fixes mine every time. Don't know why it mutes itself here even though nowhere else on my phone shows the phone to be on mute!

Hope that helps,

65 replies

Jun 15, 2014 4:07 AM in response to Alex_Colyer

I spent a couple of frustrating hours doing virtually ALL of the above suggestions without any of them working.


Then FINALLY, as last resort, I went into Settings and Volume Control and TURNED OFF the "CHANGE WITH BUTTONS" feature which meant that touching the external volume buttons would no longer work. The moment I did that, the phone ringer worked!


It makes no sense to me WHY this worked, but it did!


So thought I'd add this to the 'arsenal' of things to try.

Jul 3, 2014 8:52 AM in response to Alex_Colyer

I had the the no sound issue also on my iPhone. I found this trick to solve the problem and it give back all sound on any iPhone.

1- Go to Settings

2- General

3- Scroll down to : Accessibility

4- Select Assistive touch (for more information about Using AssistiveTouch on your iOS device : http://support.apple.com/kb/HT5587)

5- If the "White dot" doesn't appear - Click 3 times to the home bottom and you should get the "White dot" somewhere on your iPhone sceen (you can move the "White dot" where you want on the screen of the iPhone)

6- When you get the "White dot" - click on it

7- You will have 4 icons, click on the device icon

8- Click volume up (be sure the volume is at the maximum)

9- Click on the little bell (make sure the bell is not muted - I found, it's not very clear whic bell is on or wich bell is mute)

10- Call your iPhone - the problem of no sound should be fix (if the problem is not not fix be sure the volume is up and the bell is not muted - select the other bell by clicking on the bell - call again your iPhone - the problem should be solve and it should work)

11- If you do not like to keep the "White dot" on your iPhone screen - click 3 times to the home bottom and the "White dot" should disappear (if you want it back - click 3 times to the home bottom and the "White dot" should be back)


I found this trick at : http://www.iphonefaq.org/archives/972122 - My iPhone ring/silent switch is stuck on mute, how can I turn on sound? - On the comments of " hi iphone users i have had " Submitted by jodray (on February 5, 2013 - 10:05am.


Hoping it will work for you. Best regards.

Sep 14, 2014 3:44 PM in response to Alex_Colyer

That did it, pulled my hair out for two days trying to figure out why, after following step by step instructions, I returned everything to original positions- Problem solved. My phone was received two days ago from an online purchase. I thought I got burned. Mine failed just after plugging it into my Tacoma radio so I could listen to Pandora in my truck so glitch may have something t do with headphones/speaker software. Thanks again, you saved the day!!

iPhone 4 doesn't ring, only vibrates, but speakers work.

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