'Magic' mouse does not scroll

This so-called 'magic' mouse came with my iMac. It simply does not work; I've followed every piece of advice & guidance - have gone into the settings & ticked all the relevant functions - but the 'scroll' function does not exist. I roll my finger down the mouse, exactly as in the guidance illustrations - and absolutely nothing happens. All this does is bring up a scroll bar on the right-hand side, so I then have to move over & use the scroll bar - something I've not had to do for years with my Windows PC & wireless mouse with a wheel. Is this seriously how this mouse is meant to work? I.e. it simply activates a 1990's style scroll bar?! If so I think this is a bit of a cheek; Macs are not cheap; they could at least have supplied it with a proper functioning mouse. Especially given that it also comes with tiny stunted keypad with some crucial functions missing. I will now have to replace both of these - at additional expense!

iMac, Mac OS X (10.7)

Posted on Jul 17, 2012 8:21 AM

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Posted on Jan 29, 2014 1:43 AM

I had a similar problem with my mouse not scrolling. The horizontal swipe worked ok, but not the vertical. Apple support talked me through an option which has sorted out the problem. I guess this might not work for everyone, but worth a shot…


  • Go to System Preferences>Accessibility (formerly 'universal access')
  • Select Mouse & Trackpad from the menu on the left hand side
  • Click on Mouse Options button bottom right
  • in the small pop up window ensure that the scrolling box is checked and 'without inertia' selected from the drop down menu.


Worked for me. Good luck.

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'Magic' mouse does not scroll

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