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iMessage "An error occurred during activation. Try again."

My iMessage registration says "An error occurred during activation. Try again." So this just recently happened around 5 hours ago, this is so annoying! I already tried the google DNS (8.8.8.8, 8.8.4.4) , I already tried the time "Automatically ON", & i have already tried restoring my iPod 4th Gen running 5.1.1 & Yes before this happened i was messaging "eligible" iMessage accounts. Please any help?

Posted on Jul 22, 2012 1:23 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2012 8:54 PM

Hey you guys. After several stressful hours,I found a solution (hopefully it will also work for you)

I currently have iOS Version 6.0.1, but this should work for everyone


After hours of trying several methods to fix your iMessages from different forum websites, i mashed all methods together.

This all started when i accidently hit "iMessage" and turned it OFF, then it was not able to turn it back on using my number, but instead it was giving my email address for texting, or just giving regular text. Hopefully this will work for you. Please read throughout all directions in order


At this time, make sure your iMessage and Facetime are BOTH ON ( if you cant find these two options, skip a few steps down and it will tell you how to get to there)


Before we start, BE SURE YOU HAVE A VALID "APPLE ID"

Make sure your Date,Location, and Time are correct according to your time zone and location.


Date/Time:

  • Go into "Settings"
  • Find and enter the "General" Tab
  • In the General Tab, find and enter the "Date and Time" tab
  • Turn OFF the "Set Automatically" ---- then. manually change the "Time Zone" to where you are currectly located" OR nearest location (e.g. - I am located in "Richmond CA," but the time zone I am checked in is "Cupertino CA(15 minutre drive away," So no big difference) ----Dont try and find me creepers, im a serial killer who rides a Donkey, serious business.
  • Turn "Set Automatic" back ON, (If it automatically find the closest city near you, no biggie)
  • End of Step


Location: iMessages

  • Go into "Setting"
  • Find and enter the "Messages" tab
  • Scroll down and enter "Send & Receive"
  • Click on your Apple ID:
  • Click on "Change Location"
  • Make sure your "Region" is accurate to where you are located"
  • End of Step


Location: Facetime

  • Go into "Setting"
  • Find and enter the "Facetime" tab
  • Click on your "Apple ID"
  • Click on "Change Location"
  • Make sure your Location is accurate
  • End of Step


Okay, Now for the goodies, not too much though, might cut your tongue.



Step one: Sign out of your Apple ID.

  • Find and enter your "Store" app ( where you download all your apps for your iPhone), select the "Featured" category located at the bottom left of the app.
  • Scroll down on the page, you should see a tab where it shows your email Apple ID address. - click on it and Sign Out.
  • If youre already signed out, SIGN IN AND BACK OUT AGAIN
  • End of Step


Step two: Turn off Wifi.

  • Go into "Settings"
  • Find and enter the "Wi-Fi" tab,
  • Turn OFF Wi-Fi
  • End of Step


Step Three: Enable then Disable Restrictions

  • Go into "Settings"
  • Find and enter the "General" tab
  • Find and enter the "Restrictions" tab
  • If Restrictions are already disabled-----Enable it.
  • It will ask you for a "Restrictions Password" (I put the same code i use to log into and unlock my iPhone)
  • After you Enable it ---- DISABLE IT again, so that every tab is "OFF" and greyed out, unable to be clicked.
  • End of Step


Step four: Turn off iMessage

  • Go into Settings
  • Find and enter the "Messages" tab
  • Turn OFF iMessages
  • End of Step


Step Four: Turn off FaceTime

  • Go into "Settings"
  • Find and enter the "Facetime" tab
  • Turn OFF Face Time
  • End of Step


Step Five: Reset Network Settings

[NOTE: This will NOT erase contacts or any of the naked pictures you take of yourself/ Personal information, ex. Music, Schedules, or your only Girlfriend Siri (Doesnt count if youre a woman, Men, dont deny it, my Siri forced me to be her Husband :'( ]

  • Go into "Settings"
  • Find and enter the "General" Tab
  • Scroll Down and enter the "Reset" tab
  • Click on the "Reset Network Settings"
  • It may or may not ask you for a password, just use the same password again you use to get into your iPhone
  • ::Mr. T Voice:: PRESS THE RED BUTTON FOO!
  • End of Step


After you pressed "Reset Network Settings" Your phone should have automatically restarted.


Now for the Finishing Steps.


Now that your phone has restarted, You must do the "Cha Cha Slide" and "Hokey Pokey" to induce a magical spell onto your iPhone. Just kidding, but try it, you'll make a fool of yourself and relieve some stress from all the researching you have been doing to fix this problem. It's Okay if you didnt, im still your friend. =D


NOTE: DO NOT SIGN INTO WIFI, From now on until your "iMessages/Facetime" Works, You should be running on "3g or 4g" internet



Step Six: Sign in into your Apple Store

  • Find and enter your "Store" app ( where you download all your apps for your iPhone),
  • Select the "Featured" category located at the bottom left of the app.
  • Scroll down on the page and SIGN IN
  • End of step


Step Seven: Sign into iMessages (MAKE SURE YOUR WI-FI IS STILL OFF or "Not Connected"!! and running on "3g/4g")

  • Go into "Settings"
  • Find and enter the "Messages" Tab
  • Turn ON "iMessages" (It may or may not ask you to sign into your Apple ID, just sign in whenever they ask you to. OR there might be a tsb where it will say something about "You need to sign into your Apple ID, blah blah blah, something along those lines, Click it and Sign in)
  • Let it load ( loading times may varry, from five minutes to 1 and a half hours, keep checking in all while you DO NOT SIGN INTO Wi-Fi!)

IMPORTANT! - Now, when i turned ON iMessages, IT FAILED THE FIRST.. or second time(cant remember), KEEP TRYING! It should turn on after three or four tries.


Now do not toggle the On&Off button during the proccess of it loading because it will restart the whole loading process. Just wait until it says "unsuccessfull" to Turn off iMessages and on again.


HOPEFULLY when your iMessages is turned on,


Step Eight: Repeat step: Seven,

For your Facetime. That also failed once for me before it started to work again.



After both iMessages and Facetime are working, you are now free kiss a baby or Pet(Gold Fish, Husband and Wife included) on the cheek out of joy....but put him him/her/it down, youre scary looking and might make the baby/pet cry


You are also free to sign back into Wi-Fi


I hope this works for you. Enjoy your day and help a random stranger out.


If it worked and you feel generous, Copy Paste this into any Forum or Website (Eg. Yahoo Answers) so others can see and be helped.



SissyRibbons OUT!


^Best nickname ever.






208 replies

Jul 22, 2012 12:44 PM in response to MartinF123

Glad to see that I am not just crazy. I have tried everything under the sun to fix this issue. Thought it was just me. I have wasted upwards of 6 hours today trying to get it working. Now that i know it is an Apple issue, I will just try to be as patient as I can be and wait for Apple to resolve this.


Let's hope for a speedy fix!!

Jul 22, 2012 12:44 PM in response to rugby13

Rugby13


I have my ipad2 for almost 2 years...and I'm being affected too. I was looking around on apple support for answers, but it's taking a bit longer than I thought. Forget about calling them if you are over your 90 days...they will charge you for the call. I hope apple soon realizes that this issue is going on, at least since last night and that a quick fix is soon to come.

Jul 22, 2012 12:50 PM in response to Speechless777

Hi Speechless777,


I'm a community manager and mod on a few other sites and I've seen bad customer service/support but this takes the biscuit.


A tech company like Apple and they have no twitter, Facebook, or proper forum support for it's community.


This would be in no way acceptable with the companies that I work for.


Anytime we have an issue like this we generally make a first heads up announcement and then give updates every hour or so.


@Apple Support - you can add the above into your support response triage documents - although I doubt you actually have one as you need a support service first of all!!

Jul 22, 2012 12:51 PM in response to MartinF123

Here's the thing everybody with a apple device running iOS 5 seems to be having the same problem! Obviously something is wrong apple! I thought I'd get much better support for apple. I thought it was my iPod and got ready to almost smash it in to the table. It started this morning when I wanted to txt my friend a funny picture from the new spongebobs. But it got almost done with sending but. It didn't! So I just thought it was pictures, so just to experiment I tried sending "Hi" yet, it didn't work. Then i signed out and now im in this current state of frustaion. I've exhausted my resources and now hopeing apple will soon figure this out. If I figure it out I will eagerly share what i did. If somebody does find it please post! Thanks!

Jul 22, 2012 1:28 PM in response to MartinF123

Awesome, I'm sure glad I didn't search before I knew the servers were down. My iPhone 4S wouldn't connect to either iMessage or Facetime and was having trouble receiving messages from other phones, so I restored the phone and now I can't get passed the activation screen because I can't connect to the activation servers.


Now I have no phone period.

Jul 22, 2012 2:38 PM in response to MartinF123

My boyfriend's phone was working fine until this afternoon and all of a sudden he got the "an error occurred during activation. try again" message for iMessage. We haven't tried FaceTime tho.. my iMessage is working fine and so are other people's who are on AT&T.. could this possibly be an issue with Apple and Verizon? He's on Verizon so i'm just wondering if it's a problem specific to that network. He tried a hard reset but didn't work. I'll ask him to check the date and time settings too and make sure his phone number is entered correctly. Otherwise i guess it may just be an issue he has to wait out. Just curious if anyone else here is on Verizon or some other network. Let me know.. thanks!

iMessage "An error occurred during activation. Try again."

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