mountain lion up-to-date redeem code says 'this code has already been used'

same problem in Hong Kong!😟

Conclusion: The only thing we have to do is wait for the goodwill of Apple?

Throughout the world people can not upgrade to OS X Mountain Lion.

I contacted Apple and they sent me to wait 48 hours.

same here in Malaysia.

If you haven't already, check to see if it is already in your list of purchases, and then redownload it. It might have redeemed successfully, then failed to download.

Same here in New Zealand - Get your **** together Apple. I called up applecare once and also a second time (as they asked me to call back after an hour if the problem persists) and basically told me to wait. Yay.

same problem in China

signed in to get the code yesterday on German Apple Page at 14.30 - till today 8.15 no code was sent to me. Contacted support 5 times - they told me 4 times that they have sent it again... so still waiting for all these emails.

I posted in this thread earlier. I'm not that bothered that we have to wait a little while to get the new codes. I do think however, that Apple have handled this with complete arrogance. There is not an official statement ANYWHERE on the Apple website. No timeframes for being sorted out and no reassurance that it will. Customers are being left to find their code is not working, and then we don't know if Apple will automaticaly be aware we have a problem. I emailed support over 17 hrs ago, and have had no response. Some customers have spent over 40mins on support telephone lines because they dont know what is going on.

Poor show Apple.

When in the app store go to Store>Check for Unfinished downloads.

ML should pop up to download.

Not showing up for me 😟

Mistakes happen, that's not necessarily a problem. I can appreciate that Apple are launching a new product and they are a tad busy. However, I find it pretty poor that Apple are treating customers who paid $1000+ for a laptop so badly in terms of keeping us informed on when they will be getting their **** together and sending out updated codes.

Nowhere on their website can I see any mention of a problem (you'd at least expect to see it in the Up to Date page) and I've not had any email from them with a timescale or even a reply to my email to their uptodatesupport@apple.com address.

Come on guys, get your act together.

They never say officially that they messed up everything! If Apple can't handle this much user well don't release it once all around the world! I wouldn't mind to see that my country can download ML after two days not the day it releases.

It's way better than waiting for email, see it's been used, and waste such a time to see what the heck is going on! Do it based on timezone or by continent.

But they more proud to act like they couldn't handle it. (I'm a fan boy not a hater but sometimes ... )

Never mind good luck for everyone.

go to the Mac App Store, hold down option and then click on the link for ML. keep holding the option key down and hit the price or just wait, it should turn into "Download" instead of the price.

Tried both your suggestions and neither worked for me. Will just have to sit back and wait for the new code to arrive, although I've still had no responce to the email I sent them 18hrs ago.

Just received a couple of emails with the replacement code. No mention of the initial problem and no chance of checking this out until I get home