Mountain Lion redemption code has already been used

I'm sorry but i have to do this AHAHHAHAHAHAHAHAHAHHAHAHAHAHA

I find out Mnt Lion was released, filled out the application for the redemtion code and i am still waiting for the code 23 hours later... so i went ahead and payed for it hopefully they can refund me the price... 🙂 Couldn't waite any longer !!!

bad luck they won't refund. Do a chargeback instead 😉 you are entitled to a free copy with your purchase of a mac.

stofke72 wrote:

There are always torrent-files or nzb-files 😉. The official md5 can be found online so...you can verify it's clean. I'm not implying you should do anything like that but hey it's not that Apple is helpful in any way.

Well if I wanted to do that, I would have had it days ago 🙂

I'm also an Apple Dev, so could have just run with the Beta releases. But it's the principle of the thing, and I like painful experiences 🙂

"If the mountain will not come to Muhammad, then Muhammad must go to the mountain."

To inform you Muhammad just reached the top 😉

In their email to me just now (still no password btw!) at the end, they say...

Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible.

However, I think this is more accurate:

Thank you for your patience. Apple wants your iTunes experience to be as painful as possible.

😝

unfortunately for Apple I'm not a masochist, I'm about to tame the wild cat right now.

So here's my update:

I received my redeem code almost immediately Wed. morning when I applied though the up to date program. However, it failed to work. I contacted tech support Wednesday afternoon and they said they couldn't help me that I would need to contact Apple at uptodate@apple.com. So I received a second redeem code at 4:30 AM today. That code was accepted by the app store, but I was not able to actually download the update. The app icon said waitng all day long. This evening when I contacted tech support again, they simply said they would send yet again a THIRD redeem code that I would be receiving in the next 24 hours.

This is my worse tech support experience of my entire life. The premium price attached to apple products is not justified by the level of service. I'm new to the macbook family, is this typical of all their updates?

I just got mine installed about an hour ago 🙂 It's awesome, I have the MacBook Pro Retina It took 15 mins to Install, the only bummer is PowerNap for the Retina is a firmware download not yet available.

I did notice thou this update took up quite a bit more HDD space than Lion, it seems almost 15 Gig more. But I must say, it's an awesome update. BTW we are a bunch of babies so we got it 24-36 hours late, heck look what's happening in the world and we complained over a $20.00 update.

Same issue here, went to local Apple store here. Still no luck , asked to wait for 48 hours.Apple should understand, when customer pays premium price , they expect similar service too. $ 20 is nothing but it is matter of principle, I bought my macbook air on july 22nd , I could have easily waited 2 extra days if I knew , This is how Apple is treating its customers.

got the code.

why i must enter my credit card for that upgade? this is not fair(

Where were you asked to enter credit card? When you tried to download or when you tried to install?

When i trying to redeem code. Red label below field for code says that i need to give payment method for accessing to this function (i don't know how it sounds in english).

Are you trying to redeem the code from website or the Mac App Store app ? In Mac App Store app there is only one text feld to put the redeem code, it did not asked me for my credit card.

They do everything that I became a thief.