Bluetooth issue, dose not appear Mackbook Pro mid 2010

are you saying that the solution by joe81tx solved your problem? Because i am having the exact same problem but all the steps above didn't help at all.

I had the same problem with my retina MacBook Pro. I tried powering off the computer, batteries out of the mouse. Disable bluetooth, renable, etc. No luck.

The joe81tx method worked great for me though. Thanks joe81tx!

Hi Everyone,

Same problem here.

MacBook Pro, late 2009 17 inch.

Further plot complication - I do not regularly use my bluetooth keyboard and mouse, prefering the onboard keyboard and trackpad. I do occasionally use the bluetooth keyboard for relaxed writing sessions. As such, I'm almost entirely certain that bluetooth was turned off to conserve battery power before I upgraded to Mountain Lion. I wonder if that would make a difference during the install.

So, same symptoms mentioned before.. upgraded to Mountain Lion and everything works fine except bluetooth. The bluetooth menu bar icon is disabled. There is no Bluetooth System Preference icon. The About This Mac system report info for Bluetooth states, "No information found." (From the user's point of view, it appears the software/firmware for using Bluetooth is non-existant.)

* I tried removing the apple.com.bluetooth.plist preference file and restart. No change.

* I tried the sudo command in terminal which marhoons included from apple support. That gave me two "No such file or directory" results. I checked in System/Library/Extensions/ and found IOBluetoothFamily.kext and IOBluetoothHIDDriver.kext exist there. Neither of these are files the sudo command were looking for. marhoons, are you using a USB bluetooth method or a built-in?

* I tried joe81tx's steps. I always keep automatic login on out of habit, so it was already on. I did try turning it off, restarting, turning it back on and restarting again. Several different times with variations of removing the batteries from my bluetooth devices and/or simply turning them off. None of these experiments have "kickstarted" the bluetooth system.

For what it's worth, I had bluetooth enabled when I upgraded to Mountain Lion and experienced the problem, but it sounds like you are experiencing a more dramatic problem than I had (which for me was solved by joe81tx's suggestion). I saw the bluetooth menu and my Magic Mouse listed, but clicking "Connect" had no effect (nor did rebooting, power cycling the device, attempting to reconnect it, etc).

My original suggestion that has fixed the Bluetooth issues with my iMac as well fixed the same issues with joe811x's system and many others, may only work on systems that use external Bluetooth devices that can be turned off like imac's. I am not sure if my method will work for Mac books that have a trackpad built in. It seems those still experiencing issues have MacBooks.

I had the same issue. I shutdown my system and left it off for 2-3 minutes and then powered it back on and Bluetooth came back. Hope this helps your issue also.

Hi there,

I have the same problem with my mid-2011 iMac.

I tried all the above mentioned steps - nothing helps.

This is my console log (search string "bluetooth") after booting:

27.07.12 15:18:06,000 kernel[0]: IOBluetoothUSBDFU::probe

27.07.12 15:18:06,000 kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x8215 FirmwareVersion - 0x0191

27.07.12 15:18:06,000 kernel[0]: IOBluetoothUSBDFU::start

27.07.12 15:18:07,000 kernel[0]: [IOBluetoothHCIController][start] -- completed

27.07.12 15:18:08,095 IOBluetoothUSBDFUTool[81]: 4.0.9f8, Copyright © 2002-2012 Apple Inc. All rights reserved.

27.07.12 15:18:08,095 IOBluetoothUSBDFUTool[81]: IORegistry idProduct 0x8215

27.07.12 15:18:08,218 IOBluetoothUSBDFUTool[81]: switch to DFU mode

27.07.12 15:18:09,000 kernel[0]: IOBluetoothUSBDFU::probe

27.07.12 15:18:09,000 kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x8215 FirmwareVersion - 0x0191

27.07.12 15:18:09,000 kernel[0]: IOBluetoothUSBDFU::start

27.07.12 15:18:09,219 IOBluetoothUSBDFUTool[81]: IORegistry idProduct 0x8215

27.07.12 15:18:09,311 IOBluetoothUSBDFUTool[81]: CFPreferences idProduct 0x8215

27.07.12 15:18:09,311 IOBluetoothUSBDFUTool[81]: BoardIDTable idProduct 0x8215

27.07.12 15:18:09,311 IOBluetoothUSBDFUTool[81]: filename /System/Library/Extensions/IOBluetoothFamily.kext/Contents/PlugIns/IOBluetoothU SBDFU.kext/Contents/Resources/2046_8215.dfu

27.07.12 15:18:09,311 IOBluetoothUSBDFUTool[81]: DFUFileSuffix 0x0201 0x8215 0x05AC 0x0100 0x554644 0x10 0xA05078FB

27.07.12 15:18:14,987 IOBluetoothUSBDFUTool[81]: Could not USB DFU get status for device 0x7fd6c1c0e320 with error 0xE0004051

27.07.12 15:19:15,033 com.apple.launchd[1]: (com.apple.IOBluetoothUSBDFU[81]) Exited with code: 1

Maybe this information could bring up a possible solution?

Thanks, Niklas

(x-post)

I'm having the same issue. Upgraded my 2 year old mac book pro from Lion to Mountain Lion and Bluetooth hardware is not recognized.

All the ideas above have not fixed my BT neither, does any one else have any sugestions?

Thanks a bunch for the tip, it is working flawlessly att... I was really starting to get annoyed.

thanks joe81tx.

I try below step it was successful .

1 - Turn on automatic login: System Preferences > Security & Privacy > General > Click the lock to make changes > If Disable automatic login is checked, uncheck it > Pick your user account and password > Ok.

2 - Shut down your computer.

3 - Turn off your keyboard and mouse: For keyboard and wireless trackpad you hold the power button until the light goes off.

4 - Start your computer.

5 - Once your desktop has fully loaded turn the keyboard and mouse back on, everything should work.

and.

6- PRAM reset

thanks !!!!🙂

I have the same problem

When I click on Bluetooth icon it says "Bluetooth Not Available". I have a MacBook Pro 2.4 GHz Intel Core i7 running OS X 10.9.5. I don't think Bluetooth is comparable with it.

This does not solve the problem "Bluetooth Not Available"

You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. You can link to this one. Post in the Mavericks community.

This worked for me. Thank you for the clear instructions.

Thank you Andreas, heyfishguy and joe81tx.

-Rosey