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Mountain Lion Not Compatible?????

So I go to the app store to download Mountain Lion and I get the following:


"We could not complete your purchase. OS X Mountain Lion is not compatible with this computer"


Really?? Please let me know this isn't so. If it is, it is beyond ridiculous. I am running Lion now, and have been since it appeared. My Mac is fairly new, last year or so with the following specs:


2 x 3 GHz Dual-Core Intel Xeon

Memory: 16 GB

Graphics: ATI Radeo HD 5770 1024 MB

Software: Mac OS X Lion 10.7.4


Does Apple really expect Mountain Lion won't run on this? I certainly can't drop another $4,000 on a new Mac Pro - especially since this one really isn't that old.


Help please....

Posted on Jul 25, 2012 8:41 AM

Reply
41 replies

Aug 7, 2012 1:42 AM in response to MHaddon

Like woodmeister said:


Express your discontent here:

http://www.apple.com/feedback/


I doubt it does much good to complain about this problem here. My company does software development for Apple users and a lot of them, especially those with fairly recent (and costly) Mac Pro's find themselves out in the woods. When you look at the system requirements, which are as follows:


  • iMac (Mid 2007 or newer)
  • MacBook (Late 2008 Aluminum, or Early 2009 or newer)
  • MacBook Pro (Mid/Late 2007 or newer)
  • Xserve (Early 2009)
  • MacBook Air (Late 2008 or newer)
  • Mac mini (Early 2009 or newer)
  • Mac Pro (Early 2008 or newer)


you need to keep in mind these are the RELEASE dates of the systems, not when people bought them. For example, it's quite possible someone bought a 13" MacBook 2007 model in 2008, or even the early part of 2009. That really isn't that old - not old enough to be obsolete IMHO.


Give Apple constructive feedback and maybe they'll fix the problem. I've heard of people using Leopard on old Titaniums that weren't supposed to be supported and yet they apparently work, so something changed as the OS progressed.

Aug 7, 2012 5:45 AM in response to MHaddon

Dear all,


I've posted when the ML came out and demonstrated my unhappiness regarding the fact that my gorgeous Mabook white early 2008 could not update. But I have good news!! I AM SAD ANYMORE!! and none of you who could not update should be (sad, unhappy, revolted, traumatized or with toothache) because my company paid the update cost for the "brand new shiny ML" which turned out to be... useless. NOTHING / NADA.

Really! I feel so much better, I work 8 hours+ with the iMac at work, its a beautiful machine, but it was already beautiful with lion.

ML came and honestly all it did was to add a notifications bar on the left of the screen which I barely use because I am not a social network fanatic, it updated to alpha the beta version I had of iMessage (which I have on the Macbook and has no changes whatsoever) and sincerely didn't see any improvements. Other than that it is much more connecte to the iCloud. Another money making machine of Apple... 'cause they give you some free space then bling ca$hing!! ! ! AH! one downside, I used to work with VMWARE FUSION to cross test my websites and now puf! Is not compatible anymore.

There are 200 something new changes bla bla bla... well guys! This updated should have been FREE and dont even know why they allocated a new feline to the system because it is pretty much Lion with a few more things that will make you pay for more.

So, all in all, I am super happy still with my sexy white laptop. It has all the updates I need and those which came with the Mountain Lion, I almost don't use.

Ah! forgot to say, there is facebook integration, WOW! $20 for facebook ahah! Mr Jobs must be really disappointed with the team to whom he left his legacy.


Case Closed 🙂

Aug 10, 2012 11:05 AM in response to deckstarz1

deckstarz1 wrote:


Wait a sec...I have an 06 Macbook Pro.

Sorry, that's too old. MacBook Pro is mid/late 2007 or newer: http://www.apple.com/osx/specs/



When everyone says Mac Pro, are they talking about the server or the macbook pro. Sorry, confused and trying to get Mountain Lion.

Very different animal: http://store.apple.com/us/browse/home/shop_mac/family/mac_pro

And it must be early 2008 or newer.

Sep 2, 2012 5:32 AM in response to pjonesCET1

There is no such thing as a Powerbook Pro. Apple changed the Mac names from Powerbook (no Pro in the name) to MacBook Pro as the name of the top of the line notebook computers in 2006. And some early notebooks in 2006 were just called Powerbook. The label under the screen will tell you what you have. Regardless, Mountain Lion won't work on a MacBook Pro older than 2007. That's what Pondini was getting at. Had nothing to do with the oldest MacBook Pro. The oldest MacBook Pro can't run Lion, let alone Mountain Lion. Read this tip on the minimum requirements for Lion:


https://discussions.apple.com/docs/DOC-2465

and Mountain Lion:

https://discussions.apple.com/docs/DOC-3761

Sep 2, 2012 6:28 AM in response to MHaddon

There are three differing things going on with the ML support or lack off


Mac Pro 1.1 and 2.1 models have efi32 and can't boot the kernel in 64bit bit mode.

ML is fully 64bit and these two machines are stuck even through they can run 64bit processes and programmes.


Regrettably the onboard rom chip is soldered on and not upgradible, however there "may" be a way to simulate EFI64 out there on the web.

Its somewhat difficult too follow and I would never recommend it on any system critical system !


Earlier Itel Core Duo are similarly 32bit and unsupported.

Sorry no work around for these that i know of.


Macboook Air and the Macbook Core 2 Duo models with integrated GMA graphics do not meet the required Open CL/GL standards for ML support.

Again there are work rounds for these machines on the web changing certain kext files and disabling system check files. Once again not recommended on system critical systems !


As is the way with Apple and there products they are at one of the points in time and in the Hardware/Software system development cycles - That is Total movement over to true 64bit and High Def graphic based computing.


Unlike the "darkside" they do not baulk at the idea if ending legacy support if necessary.

Sep 2, 2012 3:15 PM in response to Keith Doherty3

when I updated to 8.1 one of the first updates was a ROm update for EFI64


BTW: I updated toMountain Lion.


Forced Time Machine to Update after I connected another external Drive and used CCCloner to created a bootable Clone of the Drive. the unmounted both. Took upstairs to my Cable modem and hooked up to Ethernet.


Took 45 minutes. So far I've only had to play with the fonts and repair permission. The only time I get thermal run away is when using Time machine to restore some fonts.


Office works Fine Acrobat works fine.


Even allowing computer to sleep (close lid and reopen) to a few more seconds to wake. But did.


I wnet into System Preserences and turn off items I was uninterested in I even unchecked the new item when you shut down to remember windows.


I did get three updates. One of which was a new EFI ROM upgrade. Even tat went without a hitch.

Sep 8, 2012 9:40 AM in response to pjonesCET1

Another thing I have noticed That applies to all applications that uses a Templates setup If you open a document (Word, Excel, PowerPoint, Pages Numbers, keynote and thers that use a template setup) It opens the document, opens theplatewindow and opens a new Document at the same time.


Apple guidelines say That unless already created Document is opened the application is to open a new document or templates window. So this new thing is going against Apple's on guideline by opening original Document, Templates, and Blank document. Its mays though application open much slow and cause spinning Beach ball. once evrything is open then lighning fast.

Nov 4, 2012 7:55 AM in response to MHaddon

Now I'm really glad tht I never upgraded to Lion, now knowing that Apple will not support my Black 2008 13" MacBook (2.4 Ghz Intel Core Duo 2) with future updates. MacBook4,1. I can still run programs that I used on my old 12" 2004 PowerBook G4. Apple used to be about backwards compatibility and now your computer will be obsolete when it's 4 years old. Insanity!!! Still rocking Snow Leopard 10.6.8.

Mountain Lion Not Compatible?????

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