Does anybody know how long it takes to receive the email with the redemption code for Mountain Lion after registering on the up-to-date page?
MacBook Pro with Retina display, Mac OS X (10.7.4)
72 hrs. That is what Apple told me over the phone. If you want it sooner, go buy it.
I see, thank you!
asif_uk - same here. And I took today off of work to get everything worked through at my leisure.
I do have a mini that runs my boot camped Windows 7 media center, so I may purchase to install on my retina laptop and then just use the freebie code when it arrives and throw that on the mini... Since I'm not in a rush for the mini anyway, but would like to get the laptop squared away...
no you will not i saw someone else had called apple and they said you have to wait and that if you purchase it they will not reimburse you
I called Apple tech and they told me that it could be 72 hrs or more. And that if I want it now, I could go and buy it in the App Store. He did check and found that I had been approved, but did not know why I had not gotten the email. He gave me the email address to write to for the people who are sending out the emails. It is: updatesupport@apple.com. I wrote and expressed my disappointment with this whole rollout.
teach5 wrote:
It is: updatesupport@apple.com. I wrote and expressed my disappointment with this whole rollout.
This email you gave us doesn't work: "Google tried to deliver your message, but it was rejected by the recipient domain."
The funny thing is, they could have dealt with the code-giving earlier and just activated all of them on the 25 July. That would have saved us a few days of waiting around. My guess; they knew they were missing earnings estimates so they quickly decided to release the software update.
People complain too much.
I'm curious too about the actual wait time, although I'm not sure why... I have no intention of installing until 10.8.1 is released and I've had a chance to insure that no issues are discovered for my key apps.
I've been waiting for 26 hours now.
over 30 hrs and still waiting
Apple really screwed the pooch on this one.
I dropped over $3500 on a retina MBP with AppleCare and taxes... and after 38 hours, NO code. At least I didn't get a "dead" code or a code for Mountain Lion Server. But NOTHING. No email, no code, nothing. Called Apple's "Customer Service" and was told it could take up to 72 hours... are you freaking kidding me? I drop $3500 on a computer and have to wait THREE DAYS to get the free OS X upgrade code?
Forget the pooch. I got screwed.
Njordy wrote:
teach5 wrote:
It is: updatesupport@apple.com. I wrote and expressed my disappointment with this whole rollout.
This email you gave us doesn't work: "Google tried to deliver your message, but it was rejected by the recipient domain."
The correct email address is
Not that it make much of a difference... no response from them, either...
thoughtform wrote:
24hrs is a better estimate 🙂
Then can you explain my (now) 39 hour wait and still no code? 🙂
received -- after 36 hours.
ML was scheduled to release on July 25th for a while, so I highly doubt it.
Mountain Lion Up-to-Date Code: How Long?
