Mountain lion wifi problems

I have just installed mountain lion.

All went good, but now i have à problem with wifi.


My connection is ok, i get an ip adress, but i cant get On internet.


Safari says it has no internet connection.


When i connect on ethernet i have internet.


Do anyone know what The problem is?

MacBook Pro, OS X Mountain Lion

Posted on Jul 25, 2012 2:13 PM

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Question marked as Top-ranking reply

Posted on Aug 4, 2012 9:28 AM

I have the same exact issue. 😟

Please help. I tried everything. I found these but to no avail. still cant connect.


Fix #1: Add a New Network Location & Renew DHCP

This may work best for those who upgraded from a previous version of OS X to Mountain Lion but if you’re having the wifi drop issue go ahead and do it anyway because it is consistently successful with addressing wireless issues:

  • Open System Preferences from the  Apple menu and choose “Network”
  • Pull down the “Location” menu and choose “Edit Locations…”
  • Click the [+] button to add a new location, name it whatever you want then click Done
  • Back at the “Network” screen, click the “Network Name” menu and join the wireless network

Your wireless connection may now be active and working fine, but renew the DHCP lease anyway:

  • From the Network panel, click on the “Advanced” button in the lower right corner, then click the “TCP/IP” tab
  • Make sure “Configure IPv4:” is set to “Using DHCP” and then click the “Renew DHCP Lease” button, click “Apply” when prompted
  • The appropriate DHCP settings should be renewed from the connected router, click “OK” and exit out of System Prefs

User uploaded fileThe network location and DHCP renewal tip resolved similar wifi problems in Lion, and it seems to work in Mountain Lion too for many users.

Fix #2: Change MTU Size to Prevent Dropped Connections

This is a bit geeky but bare with us: MTU stands for Maximum Transmission Unit and controls the largest packet size allowed for transmission over the network. If this setting is greater than network capacity, the computer will experience packet loss and dropped connections. The default setting of 1500 is somewhat aggressive and some networks reject packets of that size, but it turns out that 1453 is just small enough to maintain a consistent connection with most networks but just large enough to not cause any slowdowns, it’s the magic number and an old cisco networking secret.

  • Open System Preferences from the  Apple menu and select “Network”
  • Click the “Advanced” button in the lower corner, followed by the “Hardware” tab
  • Pull down the “Configure” menu and set to “Manually”
  • Change “MTU” to “Custom” and set the field to “1453″
  • User uploaded file
  • Click “OK” and close out of Network preferences

Be sure you’re joined on a wireless network, close out of System Preferences, and enjoy the internet as usual.

371 replies

Dec 12, 2012 12:18 PM in response to wclyffe

wclyffe wrote:


Yes, thanks...a great tip! The router is 802.11N and it's WPA2 Personal for security. I could ask them to make a change, but why should they. This is ridiculous! Thanks again!

And this issue (I have seen it twice) only appears when the bulk of the network clients are PC's and WPA2 is the security chosen, changing to WPA is simple and does not affect any other clients.


Plugging it in with a wire is even simpler and as I said, a far superior connection.


Or try making a new connection, I posted instructions above.


All I can tell you is that if you do nothing, it will stay the same.

Dec 12, 2012 1:12 PM in response to johnboyuk

johnboyuk wrote:


What I did....


reset PRAM

boot up into the utilities thing (command R?) and repaired disk, and repaired disk permisions

Deleted all wifi locations from the network preferences panel

Deleted all wifi passwords from the Keychain App

Trashed the SystemConfiguration folder from Library>Preferences


Then re-installed Mountain Lion (not a completely clean install... just the normal one)


So far so good... hope it helps somebody


What is the consequence of deleting the SystemConfiguration folder in Library>Preferences? Does OSX rebuild it back to a default level, or does it require a reinstall at that point? I have already deleted the Wifi locations, deleted passwords, etc., but nothing has worked so far. I'm ready to kill the SystemConfiguration folder but I'm nervous that I'll have a bit of a lobotimized machine after that.


So, can anybody speak to that?

Dec 13, 2012 11:25 AM in response to henrijacobs

I just got a new MacBook Pro a month or so ago and it came with Mountain Lion. The WiFi and Ethernet connections work fine where I work and on a separate network we maintain here. However, when I take my laptop home, the WiFi and Ethernet don't work. It shows a connection and an IP address, but I can't resolve any host names. I can ping IP addresses like 8.8.8.8, but pinging www.google.com gives no results. If I disconnect and reconnect, I can sometimes get it to resolve one host before the network stops working. And that's just it, it KILLS my network. If I disconnect my laptop from my network, everything works fine, but as soon as I connect my laptop, no device on my network is able to resolve anything.


I have tried every solution in this thread and nothing has worked. Using a tool on a separate computer on my network shows that my laptop is spamming it with weird traffic - like DNS flushes and whatnot. So my theory is that my computer is spamming everything to the point that nothing works... like a denial of service attack.


Does anybody have any feedback on this? I don't know why it works at my work, but not at home. The other network I've tried uses the same model of router and it's fine. I tried updating firmware and that did nothing. It behaves the same way whether it's a WPA or WPA2 key. My cable modem has a wireless router built in which I've tried and it does the same thing as the standalone router.


This is really frustrating. I could just go back to Lion or Snow Leopard, but that seems like a ridiculous solution. I can't believe Apple hasn't released a fix for this with as many people that are having trouble.

Dec 17, 2012 3:34 PM in response to henrijacobs

Alright guys. I bought a new iMac mid 2011 on Dec 2, 2012. It came in about a week later. I noticed the WiFi issue. For me it would connect, then after a while, somtimes ten somtimes an hour, it would disconnect. The thing in the corner would show had it is connected, with full bars, but on Safari it wouldnt load pages, iTunes would load, Mac App Store wouldnt load, and all that crap. I scoured for a confirmed fix, but no one had anything concrete. I ruled out my router being bad b/c my iPad, Xbox, old MacBook with Lion, and my awesome Blackberry, never had a problem with it. My Xbox does from time to time, it just dissconnects but the network card on that thing is kinda old. So i decided to call up Apple support and chit chat with them. We trouble shooted it, I told the chap that i read through all these forums and blah blah. He had me reset the PRAM and whatever the other one is. At the end he said give that a go, if it still occurs make a Genius Bar appointment and have them take a look. Well about 15 minutes after i got off teh phone with them it did the thing where it disconnected. I, reluctantly, made a Genius Bar appointment; I just didnt feel like walking around the mall with a freaking iMac in my hands. I felt pretentious and stupid and people stared. It was also heavy and my arm was tired. I had the fellow at the Genius Bar take a look at it. He said they would hold onto it, do some crap and change the out the Airport card. I believe what they did was go on the website called thehumanclock.com and run that overnight. Pretty interesting site btw. I dont know whos idea it was, or why they thought it was a good one, but good on them. I just got my computer back today, everything is going good so far. So if your computer is still on warrenty or Applecare, I would sugguest you try that. So far I have not had an issue with it, and everything seems to be running swimingly. If not, it will cost about $108 for a new card + service.


TL;DR Make a Genius Bar appointment and ask them to put a new airport card in. I think it did the trick for my machine.

Dec 20, 2012 8:25 AM in response to irtriskit

If you can ping an IP address but not a domain name, then it sounds like you have a DNS problem. Since you probably connect to a different DNS server when you're on a different network, that explains why your network connection works other places.


(Also, identical routers can have different settings. Just because the hardware is the same doesn't mean that the networking is the same.)


I would try the two fixes described here:


http://osxdaily.com/2012/08/02/fix-os-x-mountain-lion-wireless-connection-proble ms/


Good luck!

Dec 27, 2012 6:29 AM in response to henrijacobs

I changed to wired and had the same problems I had with wireless. I changed everything to manual, manual IP and router. Had trouble with the DNS server not being recognised. I changed it to only 1 DNS and it appears to work, the dual DNS servers seams to confuse mountain lion, still takes a couple of minutes to find the DNS server but does it eventually and then works.. Changed MTU to manual as well. problem seams to be related to samba and DNS servers, samba doesn't like long network names 12 and over kills the connection.

Jan 7, 2013 2:56 PM in response to wclyffe

For anyone this might help....


My post from 12/10 is below, and today I pushed the IT department to double check my actual access point. Well, they did and found there was a firmware update available that they were unaware of. They did the update and as far as I can tell the problem is fixed. This was the first time I used my computer for 3 hours straight and didn't get disconnected from the Internet. I'll have to use it more, but so far I'm optimistic!


wclyffe

Re: Mountain lion wifi problems

Dec 10, 2012 5:19 PM (in response to henrijacobs)

As I mentioned in an earlier post, I have a brand new MacBookPro with the same terrible wifi performance dropping out on a Cisco WAP 4410N at work, but no problem whatsoever on my AirPort Extreme at home. I have tried literally everything on this thread except for a clean install, but there are already many individuals who have done that and it still did not solve the problem. I've even tried johnboyuk's plan of doing several steps all at once, but I still have the problem. The router is configured with WPA2 and no one else is having a problem. Anyone happen to be dealing with this unit by Cisco?

Jan 8, 2013 11:43 AM in response to henrijacobs

My solution to the problem was a dirty and painful one. i went and spent money on an airport express, installed it and have had almost no wifi problems on my late 2011 mbp running latest ML since then. once a week maybe, but certainly nothing like before. Setting up a ping command to run eternally probably would have done the same thing. but it also seems to improve my connection between apple tv2 and other mac shared libraries. my router is an airties RT-204v3, the provider only supports v1. something of bios so no update possible(this is in Istanbul).

Jan 18, 2013 2:41 PM in response to henrijacobs

Here is what worked for me. Called Apple Support. My iMac was not connecting to my wireless network, or would sporadically. The kind agent told me that if I were to change the security settings in my router to WPA2 that more than likely would solve my problem. Prior to this I was simply using WEP encryption. I thought he was nuts, but did as he suggested. Well. Its working absolutely flawlessly now. For those still using WEP, change your security settings and see if this works. I am happy again and not ready to use my Mac for scrap.

Jan 19, 2013 4:57 AM in response to kx2

Hi Folks,


I'm using a MBP13 Late 2011 OSX 10.8.2.

I upgraded some months ago but the problem only appeared recently. The connection is extremely slow and sometimes drop the connection, even if the wifi icon on the bar is "full".

On the same room of the router, connection is fine, but distant is too slow. I have noticed also that when a wireless phone working on 2.4 band rings and some answers it, the wifi drops, and it will be restored when the person hangs up.


I have run tests changing MTU 1400, Channel 11, New DNS, none of this worked.

But the Bluetooth ON with the Magic Mouse after 20 minutes begin to cause interference.

What i notice with iStumbler and with the Diagnostic Wifi Tool buil in on ML is that:

Router is set on a specifc channel, for example, channel 11.

When Bluetooth is OFF, the speed of my connection is normal and MBP reconizes as the channel 11.

When Bluetooh in ON with Magic Mouse, the computer does not recognize which channel is, and shows that is connected on Channel 1. I think this is because of the interferences Bluetooh causes.

I will not buy another router, this is wrong, everything worked fine some months ago. But i'm think of buying a wired mouse, but the speed of my work will decrease significantly.


Hope this helps.


Bruno Redondo

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Mountain lion wifi problems

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