Mountain lion wifi problems

I have just installed mountain lion.

All went good, but now i have à problem with wifi.


My connection is ok, i get an ip adress, but i cant get On internet.


Safari says it has no internet connection.


When i connect on ethernet i have internet.


Do anyone know what The problem is?

MacBook Pro, OS X Mountain Lion

Posted on Jul 25, 2012 2:13 PM

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Posted on Aug 4, 2012 9:28 AM

I have the same exact issue. 😟

Please help. I tried everything. I found these but to no avail. still cant connect.


Fix #1: Add a New Network Location & Renew DHCP

This may work best for those who upgraded from a previous version of OS X to Mountain Lion but if you’re having the wifi drop issue go ahead and do it anyway because it is consistently successful with addressing wireless issues:

  • Open System Preferences from the  Apple menu and choose “Network”
  • Pull down the “Location” menu and choose “Edit Locations…”
  • Click the [+] button to add a new location, name it whatever you want then click Done
  • Back at the “Network” screen, click the “Network Name” menu and join the wireless network

Your wireless connection may now be active and working fine, but renew the DHCP lease anyway:

  • From the Network panel, click on the “Advanced” button in the lower right corner, then click the “TCP/IP” tab
  • Make sure “Configure IPv4:” is set to “Using DHCP” and then click the “Renew DHCP Lease” button, click “Apply” when prompted
  • The appropriate DHCP settings should be renewed from the connected router, click “OK” and exit out of System Prefs

User uploaded fileThe network location and DHCP renewal tip resolved similar wifi problems in Lion, and it seems to work in Mountain Lion too for many users.

Fix #2: Change MTU Size to Prevent Dropped Connections

This is a bit geeky but bare with us: MTU stands for Maximum Transmission Unit and controls the largest packet size allowed for transmission over the network. If this setting is greater than network capacity, the computer will experience packet loss and dropped connections. The default setting of 1500 is somewhat aggressive and some networks reject packets of that size, but it turns out that 1453 is just small enough to maintain a consistent connection with most networks but just large enough to not cause any slowdowns, it’s the magic number and an old cisco networking secret.

  • Open System Preferences from the  Apple menu and select “Network”
  • Click the “Advanced” button in the lower corner, followed by the “Hardware” tab
  • Pull down the “Configure” menu and set to “Manually”
  • Change “MTU” to “Custom” and set the field to “1453″
  • User uploaded file
  • Click “OK” and close out of Network preferences

Be sure you’re joined on a wireless network, close out of System Preferences, and enjoy the internet as usual.

371 replies

Dec 1, 2012 7:23 AM in response to DaveRoberts

Okay, even Bob Allison's fix of moving WiFi to the top of the service order has not helped in the long run. It looked like it did for a while and then... nope. Maybe I was just getting lucky.


The *ONLY* thing that has consistently worked for me as a workaround to this is to open up a terminal window and type:

ping <IP-address-of-my-router>


and then let it run in the background forever. For whatever reason, that seems to keep the network stack active and things work. My hunch is that there's a bug somewhere in the power management of the network stack, that if the stack isn't kept active, something gets shut down but then isn't correctly brought back up when there is new activity. The active ping in the background keeps it from doing whatever it would normally do and therefore it keeps working. That's just my theory, and I'm probably wrong, but there you go.


Yes, that's not a real fix in any sense of the word. It's a big hack. Apple, it's abysmal that so many people can be suffering so badly on such a high priority component as WiFi and you haven't release an über-emergency hot-patch in the first week after Mt. Lion was released. That's just horrible product management. And given the widespread nature of the outtages, exactly how many people beta tested Mt. Lion for you? I find it hard to believe that this was so subtle that it would have slipped through the cracks. Worst case, look for all the people who have posted to this thread, then have your network engineering team contact 10 of them, fly engineers to their houses to do on-site debugging, and get this thing solved and an OS update released by Christmas. Why is that hard?

Dec 3, 2012 3:41 PM in response to DaveRoberts

With every ML update, I'm hopeful that the fix is contained, but it never is. I've found myself using Windows 7 via Bootcamp more and more, particularly when I have work to do. Otherwise I'm interrupted every 5-10 minutes because the wifi dies. I'm not sure what's more frustrating, the issue itself, or the silence on Apple's part. Infuriating.


And many of the fixes don't work for me because I'm not using a router.

Dec 5, 2012 1:57 PM in response to paulduv

I've just tried this option - upgraded my D-Link's firmware to AF_1.65_R01. Initially it was throwing out superb stats and I thought I'd cracked it. It was even streaming HD YouTube clips when I was outdoors. I have a 2MB line and was pulling 1.76MBs dowload speeds and I was ecstatic.


However,,, I've just tested it again and have the following results: Ping: 28ms Download: 1,44MBs Upload: 0.40MBs. Its been fluctuating unremitingly for the past couple of minutes and displays extremes - from quadruple digits (1084) for pings to abysmal download speeds of 0.15MBs


I was hoping this wasn't an entirely Apple 10.8.2 software issue and that maybe updating the router would fix it. Apparently not.


My MB Pro is month old and I'm suffering the anguish of the ****** - to have this beautiful machinery on my lap, but to be unable to use it fully.


I hope Apple releases a patch/fix before the next IOS is released. Don't think I can wait till mid-2013 and keep my sanity intact

Dec 6, 2012 8:19 AM in response to henrijacobs

Just thought I'd post my experiences here as I seemed to have fixed my issues... (well... 12 hours in so far so good)


I have a iMac mid 2010 and since updating a couple of weeks ago to Mountain Lion have had an awful wifi connection. I tried various things I found on here and other sites, which, in isolation didnt fix my problem. What did seem to do it though was a whole bunch of them plus a re-install of Mountain Lion (though trying to downlload the installer again was fun!)


What I did....


reset PRAM

boot up into the utilities thing (command R?) and repaired disk, and repaired disk permisions

Deleted all wifi locations from the network preferences panel

Deleted all wifi passwords from the Keychain App

Trashed the SystemConfiguration folder from Library>Preferences


Then re-installed Mountain Lion (not a completely clean install... just the normal one)


So far so good... hope it helps somebody

Dec 7, 2012 3:07 PM in response to SEApdx

I have a brand new MacBookPro with the same terrible wifi performance. I have tried literally everything on this thread except for a clean install, but there are already many individuals who have done that and it still did not solve the problem.


As I said in an earlier post, leave feedback to Apple. This is likely a numbers game...more people, more action to solve the problem.

Dec 8, 2012 1:13 PM in response to johnboyuk

This worked for me!

Now I am using my iMac in the 5 GHz signal from Time Capsule and doing backup copy normally.


I had tried with re installation of Mountain Lion 3 times and deleting all passwords from the Keychain, but the key is to delete the SystemConfiguration folder. Reset PRAM is not requiered.


I hope this could be the end of the problem until Apple solution is released.


Thanks johnboyuk!

Dec 9, 2012 9:33 AM in response to johnboyuk

johnboyuk: "glad it worked. Just to say - i did try deleting the systemConfiguration by itself but that didnt work for me in isolation - so it was that combined with some/all of the other steps that's the key"



It would be great if you could list the other steps that made it work with deleting the SystemConfiguration folder as I've typically tried a half dozen ideas all separately with no success. Thanks.

Dec 10, 2012 5:19 PM in response to henrijacobs

As I mentioned in an earlier post, I have a brand new MacBookPro with the same terrible wifi performance dropping out on a Cisco WAP 4410N at work, but no problem whatsoever on my AirPort Extreme at home. I have tried literally everything on this thread except for a clean install, but there are already many individuals who have done that and it still did not solve the problem. I've even tried johnboyuk's plan of doing several steps all at once, but I still have the problem. The router is configured with WPA2 and no one else is having a problem. Anyone happen to be dealing with this unit by Cisco?

Dec 11, 2012 6:58 AM in response to wclyffe

wclyffe:


This is what I did:


- Delete SystemConfiguration folder.

- Delete all wifi passwords from Keychain.

- Delete all wifi conections from Network Preferences panel.

- Re install Mountain Lion.


johnboyuk said that is necesary to delete PRAM, but in my situation it was not required. My problem was in an early 2009 iMac, with no wifi connection from Time Capsule in the 5 GHz band.


In any case, if you are re installing ML from App Store your Mac must be capable to detect the last wifi connection used and don't ask for a password to use it.

Dec 11, 2012 1:17 PM in response to henrijacobs

The easiest fix for Lion wifi issues is:


1. Create a new user account.


When you have trouble connecting with wifi, log out from the main account you are using, then log into the new user account (you can name the new account "wifi fix". The new user account should be able to connect via wifi. If it does (and it always has for me), log out and then log back into you main user account. You should be able to connect to with wifi at the point. Yes, it *****...but it works.


Apple, please take notice. There has got to be some relatively simple reason why logging into a new user acount fixes the wifi connection issue.

Dec 12, 2012 11:12 AM in response to Sean Flemming1

re: creating a new user account


I wish this worked, but it does not for me. Both accounts are off the internet.


I can tell my router (access point) is tossing me off the internet, but I still have a strong connection to the router itself as I'm only 15 feet away from it. I can simply turn wifi off, then on in the Finder and I'm back in operation. Unfortunately, no one else in the office has a problem...just me running Mountain Lion on my new MacBook Pro.

Dec 12, 2012 11:23 AM in response to Csound1

I wish I could try that, but this is in an office where I have no control over the settings of the router, and of course, no one else has a problem at all. I notice that when I am backing up to the cloud I always get discvonnected several times in the process forcing me to turn wifi off and back on to re-establish a connection to the internet. It's ridiculous that this is even a problem on a brand new computer.

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Mountain lion wifi problems

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