Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Google Talk and OSX Mountain Lion

So I upgraded my MBA and checked out messages.


Had Google Apps Jabber account in iChat in Lion and worked fine.

So far on Mountain Lion the Jabber account constantly logging in and out and also does not display my buddie list at all..


Anyone else having any problem with Jabber / GTalk / Google Apps?


Jonno

MacBook Air, OS X Mountain Lion

Posted on Jul 26, 2012 3:56 AM

Reply
45 replies

Oct 27, 2012 12:38 PM in response to matthewDG

HI,


I believe Google have some sort of dual password process that can be applied.

Are you using this as I have seen similar issues reported in the Mail app ?


User uploaded file
8:38 PM Saturday; October 27, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Oct 27, 2012 1:15 PM in response to matthewDG

Hi,


Yep. I have only seen it in posts regarding the Mail app and getting Google Mail (or at least logging in).


However I am now seeing more GoogleTalk issues that don't seem to respond to any other attempt to get them working.


In the thread I saw about the mail app there seemed to be some suggestion that undoing the two step verification was not that simple a process.





User uploaded file
9:15 PM Saturday; October 27, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Oct 28, 2012 11:40 AM in response to matthewDG

Hi,


Can you go to the Keychain Access app in Applications/Utilities

Find any and all items regarding the Google ID

Double click them to open the info panel

Check the access tab allows Messages and iMAgent to access the info.


Back on the info tab tick the Show Password box and enter the Mac User Password in the dialogue box and Allow once to view the password.


Do they match ?

Are any to do with the two Step verification ?



User uploaded file
6:40 PM Sunday; October 28, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Oct 28, 2012 7:17 PM in response to Ralph-Johns-UK

I allowed access to messages, but when allowing access to more applications it pops up with a finder window, and I'm not sure where the actual IMAgent process can be found. The password was not the same as my current password when I clicked "show password," it may have been the 2-step verification password, but I changed it and yet when I started messages, it still fails to connect.

Oct 29, 2012 1:29 PM in response to matthewDG

Hi,


IMAgent is a support app in System/Library/PrivateFrameworks/IMCore.framework


I would also check the Keychain Access again for any second entry.

It tends to add extra entries when a password is changed (it partly allows the same email to be used with different passwords on other sites).



User uploaded file
8:29 PM Monday; October 29, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Nov 27, 2012 12:24 PM in response to inTOWN

Hi to all, i've finally found a way!

i've problem with gtalk messages account , its not possible to login if i use my gtalk account directly in message preferencese .. no way to do this .. i get the message "this user are not using imessage" if try to send message to gmail account , and i can not see the "green" online light on my account.


1) Open messages preferences and remove gtalk account.

2) close messages

3) open system preferences -> email account -> open the gmail account tab and check the "imessage icon" !

Now my message work fine and the account was automaticaly add and connected to the program from the system preferences !


i does not know how the manual message account add not work ...

Apr 17, 2013 11:31 AM in response to akmalfikri

Hi,


You need to be in the User's Home Folder (Little House iCon) and the Library in there.

However in Lion an Mountain Lion this Folder is hidden.


You can access it two ways, both from within the Finder.


So with the Finder listed as the App that is "Front" (Listed in the menu bar next to the Apple icon) go to the Go Menu.

Whilst holding down the ALT key, select the Library that then appears in the list.


OR.

In the Go Menu choose Go to Folder and type ~/Library in to the dialogue box that appears.


From there you need to go to the Preferences (At the method above you can type in~/Library/Preferences)

Once in the Preferences you should be able to find the file I listed.


There are two other folders called "Library" on your Mac. (which you do not need to look inside)

They are at the top level of the Hard Drive.

One is visible in the window that shows Applications, System, Library and Users

The other is inside the System Folder.


(your Home Folder/Library is in fact in Users/(your account)/Library...)





User uploaded file
7:31 PM Wednesday; April 17, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

May 17, 2013 10:38 AM in response to jonnoseb

I too had the the same problem, but i solved it by the followin method.


Step 1 : Enable 2 setp verification from gmail.com (https://www.google.com/settings/security)


Step 2 : Go to Manage in Connected applications and sites tab


Step 3 : Generate application specific password.


Step 4 : Now go to system preferences > Mail, Contacts & Calenders > Google tab (If already) > details> enter your username and then the application specific password


Step 5 : In iChat preferences , you'll now see the google acc with greyed out username and password and a single option of Enable this account.


Step 6 : Now it should work

Jul 9, 2013 1:32 AM in response to Kanad

To anyone still experiencing these issues, I have figured out a working solution.

First let me present the problem more specifically:

- I want to have both Gmail and Gchat on the native Mail and iMessages Apps on OSX.

- I am using Google's Two Factor Authentication -> this is the important part, and where the problems arise


Kanad, on the post previous to mine, states quite clearly how to generate codes for an application. The problem is that OSX tries to use the same code for both Mail and Messages, and Google doesn't like that. Sometimes keychain will accept a different password, but sometimes this won't work.


So, the solution goes by using a 'feature' from google: your e-mail address on Google is exactly the same regardless of the amount of 'dots' it has in it. E.g.: If your e-mail address is my.name@google.com, if someone sends an e-mail to myname@google.com or my.na.me@google.com (etc), they will all end up on your account.


So what I did, is setup two sepparate Google accounts on OSX's accounts setup:

- I created one with myname@google.com for e-mail, using one generated password. During setup, I only activated the e-mail.

- Then, I created a second account, using my.name@google.com (if you try to add a second account with the same address, OSX won't let you, thus why you need to create it by inserting (or removing) a dot. During this second account's creation, I only activated the Messages part, disabling the rest.


I now have both e-mail and messages running fairly well, with two-factor authentication still enabled, on my OSX installation. Rejoice!

Google Talk and OSX Mountain Lion

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.