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iPhone disabled connect to iTunes

i have connected my phone to the computer and nothing. phone still reads disabled connect to iTunes. frustrated!!!!!!!!!!!!!!!!!!!!!!!!!

[Re-Titled by Host]

iPhone 4

Posted on Jul 26, 2012 9:00 AM

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Question marked as Top-ranking reply

Posted on Sep 4, 2017 1:39 PM

On my iPhone 5 screen all there is "iPhone is disabled, connect to iTunes". I tried connecting to iTunes but on iTunes it says cannot connect to your iPhone because it is not unlocked. Someone please help!! :/

99 replies

May 16, 2015 3:58 AM in response to dfmcallister

I see many suggestions but non of them worked for my. My little sisters iphone 4 got deactivated. Or have the same problem as this post.

BUT! the computer or itunes it used to connect to is DEAD. so I have to use other computer that this phone have never connected to.

When doing the recovery mode, i still get the question to give the computer permission. But it's totally impossible when the screen on my phone only says that is deactivated and the only thing i can do is call emergency.. HEEELP!!!

Jun 20, 2015 6:23 AM in response to ameen3001

Did you ever resolve the problem with your iPhone 6 being disabled? I have the same problem and don't want to do restore because I have very precious memories of my daughter.....photos and videos from dance recitals and pageants. Every thing I have read seems to apply to older versions of iPhone. I know the passcode. My daughter accidentally disabled it. I honestly think that Apple should figure out a way to help the paying customer and legitimate owners of these devices so that we don't have this problem. I understand trying to protect the customer from thieves but accidents do happen with these devices and it isn't fair to punish the customer. I would appreciate any suggestions. Thanks

Jul 2, 2015 10:43 PM in response to mhughes95

i figured it out!!!! i went to the file tab went down to devices and my iphone was on there and i hit transfer purchases and it let me put ,my passcode on my phone finally i was freaking out about having to restore my phone too they need to fix this problem immediately if i had to swipe my phone clean i was going to call them and not be nice but yeah i hope it works for you too

Oct 18, 2015 11:10 AM in response to dfmcallister

So I recently fixed my iPhone 5c (broken screen) after 6 months but I forgot my password and I was given the suggestion to update my phone through iTunes but when it did it asked for my password I put the wrong password and it's been in a black "iphone disabled connect to iTunes" screen I have done that and the"hold the power and home button for 20 seconds" after it can't restore because for some reason iTunes doesn't have permission to the phone and I have no way to give permission because it's always on the disabled screen. Help!

Oct 20, 2015 11:24 PM in response to dfmcallister

I am having the same issue as Mayom. I went to itunes and it did not even register my phone, I went and tried to reboot itunes and nothing. Finally I went through and did the update drivers way, only for itunes to literally say It can not do anything until I put in my pass code, which I can't do until I connect to itunes. getting really ticked off.

Jan 1, 2016 9:04 PM in response to dfmcallister

im having the same problem but i thought that my old passcode was dumb so me being the DUMB *** i decided to change it 2 the 6 number password and of course i suck at passwords and passcodes (recently) and now im having this problem but i have a pass code on my phone so its disabled and wont connect to iTunes at all and i need my phone for tomorrow (i mean if i get lost or something i can answer a call or call somebody on emergency) but i need it soon hellllllppppp!!!!!

iPhone disabled connect to iTunes

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