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Mouse cursor disappears.

I tried with closing flash apps/websites, restarted iMac, updated to newest flash plugin but still using for example Photoshop, afer a few minutes cursors turns invisible.
I searched in forum for OSX Lion and there this problem was mentioned several times. Does it mean that it was NOT SOLVED?

iMac, OS X Mountain Lion

Posted on Jul 26, 2012 2:28 PM

Reply
501 replies

Feb 15, 2013 3:06 AM in response to fotohuta

Read this whole thread. Tried everything suggested, nothing worked.


I have a Wacom tablet + iMac i7 27'' late 2011 w. Mountain Lion + Photoshop = disappearing cursor issues.

I am about to pull out my hair, this issue is really annoying. I am an artist using photoshop ALOT. I often change cursors from brushes to stamps to pens etc, maybe every 20-30 seconds (or more rapidly). This issue seems to be occuring when I change betweeen cursors.


And NO.. this is not a PS issue as I have seen this also in other software that depend a lot on changing the cursor appearance fequently.


I have found a temp fix by going into Mission Control and switch back real quickly, that seems to fix it but I have to do it almost 2-3 times a minute while working so it is really just a very annoying workaround!


$4600 worth of hardware, $1000 worth of software and it's virtually USELESS! Apple can't keep ignoring this.

Feb 25, 2013 7:58 AM in response to fotohuta

I, by chance found another way to find my lost cursor. I used to Cmd-tab, release, Cmd-tab, to get it back. I find that I can do the same by tapping on the Finder, and then back to Photoshop.


Curiously, I have the problem only in Photoshop CS6 and Painter 12. Safari, and other apps, no problem.


My config:


Mac Pro early 2009, 10.7.5

5870 graphic card

Feb 26, 2013 11:01 PM in response to Michael Paine

Sorry, but every "solution" posted here is superstition.

A mystical combination of keystrokes, trackpad swipes and tummy rubs is not going to solve a very real problem. I expect that the problem will disappear at some time for most people and it will be because some conflicting hardware/software combination no longer exists because of updates or obsolesence. Whatever it is, it seems most likely that it will dispappear without us ever knowing why.

Feb 27, 2013 2:27 AM in response to shnyhd

Exactly. However, it is taking a long time for me. In 2011 I bought my new iMac with Lion, then I updated to Mountain Lion, and still the cursor disappears about ten times a day, accompanied by a shiver of the contents of the window to the right, then to the left as the cursor returns after I have pressed Escape. If I am not looking at the the screen at the time I merrily type away with nothing happening. Also, the cursor skits about the screen, way off to the left or right, sometimes when I just touch the Magic Mouse, and I have to scroll back. This disrupts graphics programs hugely. With the very many reports of problems over the years I think Apple should have said something by now, even if it is just "get lost!".

Mar 4, 2013 3:01 AM in response to fotohuta

I just had this problem happen for the first time. Just downloaded (but not installed) silverlight. I was just opening finder, to run the installer from the DMG file and i couldnt find the mouse pointer.


So i started cmd+tabbing to close each program down one by one. and when i closed Safari down, guess what, i found my pointer.


cmon apple, making shiny, overpriced equipment alone doesnt cut it.


what happened to 'it just works'? did that die with steve jobs?

Mar 4, 2013 6:22 AM in response to David M Brewer

David M Brewer wrote:


Fix is to lower the memory allocation for Photoshop.

Interesting.

This is the first time I read this - could you please share your settings to fix this?

(I have 69% of 48GB RAM allocated for Photoshop, so still around 16GB left for other tasks)

Or are you talking about graphics RAM?


Currently, when cursor disappears in Photoshop, I hoover above the dock just to show up - that will bring back the cursor...

Mar 4, 2013 6:43 AM in response to islandphotographer

first of all, is impossible and not productive when painting to do this "stuck" over the dock losing time and creativity.


Second, I'm sorry for all of these users that can't find a solution, as I said in page 11, I solved my cursor problem upgrading JAVA SE.


After Java updating I have no more cursor dissapearing problem.


Stop to all that stupid advices about battery charge of mouse or keyboard.


Possible that we are so stupid to not change the battery?Clear IT WAS NOT A BATTERY PROBLEM or A WIRELESS CONNECTION.


It's a kind of software problem, I can't say if is an Adobe,Apple, Wacom , Oracle Problem... and none of us can.

Mar 4, 2013 6:56 AM in response to Luigi.T

Luigi.T wrote:


first of all, is impossible and not productive when painting to do this "stuck" over the dock losing time and creativity.


Second, I'm sorry for all of these users that can't find a solution, as I said in page 11, I solved my cursor problem upgrading JAVA SE.


After Java updating I have no more cursor dissapearing problem.


Stop to all that stupid advices about battery charge of mouse or keyboard.


Possible that we are so stupid to not change the battery?Clear IT WAS NOT A BATTERY PROBLEM or A WIRELESS CONNECTION.


It's a kind of software problem, I can't say if is an Adobe,Apple, Wacom , Oracle Problem... and none of us can.



I don't have JAVA installed and don't need it. And this still happens when running some programs. So JAVA in my case isn't the problem. OSX doesn't depend on JAVA to run.


My fix that I posted may work for some and not others.


We are not stupid people... ignorant... yes... but not stupid. And there are no stupid answers to questions. Any advice that people posted here pertaining to this problem is welcome.

Mar 4, 2013 7:06 AM in response to Luigi.T

Luigi.T wrote:


As I said, I'm sorry that the java fixed problem for me but not for someone else.


I referred to many advices about battery of mouse and keyboard connection not yours about ram and cursor size

Really!!! If your offended by those advises I'm sorry. It take me a minute to realize that when the track pad doesn't respond the batteries are dead. Like I said, "All advices are welcome to fix this problem."

Mar 4, 2013 7:42 AM in response to David M Brewer

I follow this discussion by months and there are only few post really usefull with some serious solution to try.


But many user continue to explain a "connection/batter/ I/O" problem that it's not so.


I hope that some professional blogs talk about this discussion and finding a solution but it's hard.


there isn't a line guide, I solved with Java, You solved with ram configuration and cursors size, some in different way...


It's like an horror movie this problem!


<Edited by Host>

Mar 4, 2013 10:31 AM in response to Luigi.T

I'm of the opinion that this is almost certainly caused by a third party application. I'm also fairly certain that it's caused by something created/owned by Adobe. For me the problem typically only occurs while using Safari to stream video from a website with an embedded Flash Player. For some, upgrading the Java SE fixed the problem. For others still the problem is most often seen while using Adobe xxx.


The common thread throughout seems to be Adobe. I may be completely wrong, but that's where my suspicions lie. Has anyone visited an Adobe forum to see if this problem is being talked about there?

Mouse cursor disappears.

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