You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail bug in Mountain Lion

There seems to be a new bug introduced to Mail in Mountain Lion.


In Mail preferences, on the Composing tab, you can still set "Send new messages from account of selected mailbox." Unfortunately, this setting seems to have no effect and all new mail is sent by default from the first account in your mail accounts list.


Any idea how to work around this?


Thanks!

iMac / iBook / iPhone, Mac OS X (10.5.2)

Posted on Jul 27, 2012 7:34 PM

Reply
435 replies

Dec 2, 2012 12:49 PM in response to doug38

I think I'm having an "a-ha!" moment thanks, accidentally, to doug38.


But it needs a bit of clarification: You need to edit your iCloud account.

Go to PREFERENCES.

Choose ACCOUNTS

Click on your iCLOUD account.

There is a dropdwon menu for Aliases- Choose CUSTOM.

Enter your preferred reply-from email address.

Note how that address should slide to the top of the account lists.


If Doug38 trick is right, that should do the trick!

Dec 2, 2012 1:08 PM in response to applefish

FOUND A FIX!!!!

(I think)...

I started reading this thread shortly after posting my own problem, couldn't be bothered to wade through the 17 pages of this one so excuse me if this has already been said:

Right, I had multiple email accounts, all gmail, address 1 2 & 3.

All mail went to the right addresses, fine. But when I compose, lets say from address 1 or 2, it ALWAYS ends up being received the other end by address 3. I only find this out until I get a reply delivered to the wrong address.


SO go to preferences, select one of the problematic addresses, then outgoing mailserver (SMTP:) in this case it will say Gmail. Click it so you get the drop down and edit SMTP list. There is a tab that says advanced. This is where I noticed the problem. On my list of SMTP servers I had one for my microsoft account, and then one Gmail one for all 3 gmail accounts. And what did I find for authentication? the username and password of the problem address that ALL my gmail accounts were sending through. You need to create SEPERATE smtp servers for each and every account, especially when using multiple accounts of the same kind (e.g. 3 gmails!)

This fixed the problem for me perfectly and now my emails send from the CORRECT selected address. HOORAH!


Hopefully solved a lot of problems (presuming everyone's problem is the same) THING TO REMEMBER:

Regardless weather it by gmail or hotmail you compose from, mac defaults to using the next working server. Before setting up seperate smtp servers for each gmail I just deleted the one that was there and then it started sending from microsoft account etc... just to clarify that it works regardless of account type!

Dec 2, 2012 1:09 PM in response to markmal

FOUND A FIX!!!!

(I think)...

I started reading this thread shortly after posting my own problem, couldn't be bothered to wade through the 17 pages of this one so excuse me if this has already been said:

Right, I had multiple email accounts, all gmail, address 1 2 & 3.

All mail went to the right addresses, fine. But when I compose, lets say from address 1 or 2, it ALWAYS ends up being received the other end by address 3. I only find this out until I get a reply delivered to the wrong address.


SO go to preferences, select one of the problematic addresses, then outgoing mailserver (SMTP:) in this case it will say Gmail. Click it so you get the drop down and edit SMTP list. There is a tab that says advanced. This is where I noticed the problem. On my list of SMTP servers I had one for my microsoft account, and then one Gmail one for all 3 gmail accounts. And what did I find for authentication? the username and password of the problem address that ALL my gmail accounts were sending through. You need to create SEPERATE smtp servers for each and every account, especially when using multiple accounts of the same kind (e.g. 3 gmails!)

This fixed the problem for me perfectly and now my emails send from the CORRECT selected address. HOORAH!


Hopefully solved a lot of problems (presuming everyone's problem is the same) THING TO REMEMBER:

Regardless weather it by gmail or hotmail you compose from, mac defaults to using the next working server. Before setting up seperate smtp servers for each gmail I just deleted the one that was there and then it started sending from microsoft account etc... just to clarify that it works regardless of account type!

Dec 8, 2012 2:24 PM in response to slurpee03

Unfortunately that only fixes the issue with new mails being sent from the wrong address.


The much more serious problem is that when you reply to an e-mail that has been placed in another folder (either by you or by a rule), Mail will no longer reply from the e-mail it was originally sent to. So if you have set your private email to be the one that Mail will use for new mails, and you receive a work mail that you place in a "do eventually"-folder, and you reply it later, then Mail will put your private e-mail address as sender, not the work e-mail as it would have if you left the mail in the Inbox it arrived in -or if you use Mail in any previous version of OS X.

slurpee03 wrote:


If I am understanding this issue correctly, just go to the sidebar and under Mailboxes, drag the preffered account to the top. Then a new message will be sent using that account.

Dec 8, 2012 2:38 PM in response to slurpee03

No the issue is when the message is moved to another folder ususally through a rule (ie all mail coming from a particular list is immediately moved to an "On My Mac" folder as soon as it is received). That seems to break something in Mail so replies use the defualt email not the email orginially sent and responded to.


It's lovely that people want to help find a solution, but it's important to get a grasp of what the problem actually is.

Mail bug in Mountain Lion

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.