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Q: Sound stuttering after Mountain Lion install

Dear community,

 

after having installed OSX Mountain Lion my sound startet stuttering whenever there is rapid movement on my screen.

This includes e.g. window movement, scrolling through image loaded websites or video playback (flash player, quicktime).

A restart didn't help. I'm using stereo output, not digital.

 

I have connected a second monitor but the problem persists after disconnecting it. Movement on the second monitor also causes the sound to stutter.

My GPU Diode temperature is at 85°C (there is some bug that keeps the GPU under load while a second monitor is connected AFAIK), but I guess it was the same under Snow Leopard.

 

In Snow Leopard the sound output was always perfect even under heavy load or heavy HDD I/O.

 

Any ideas?

iMac (27-inch Mid 2011), OS X Mountain Lion

Posted on Jul 28, 2012 5:55 AM

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Q: Sound stuttering after Mountain Lion install

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  • by FrederikY,

    FrederikY FrederikY Aug 20, 2012 3:02 AM in response to sixfour
    Level 1 (0 points)
    Aug 20, 2012 3:02 AM in response to sixfour

    Steve Jobs, we need you! Help us!

    I am totally frustrated because of this annoying sound.

    Is there any possibility to switch back to Lion if I don't have a Lion Install Disc?

  • by Victor In Munich,

    Victor In Munich Victor In Munich Aug 20, 2012 10:39 AM in response to tttxx
    Level 2 (151 points)
    Mac OS X
    Aug 20, 2012 10:39 AM in response to tttxx

    I am also badly bitten by the stutter bug. I took arecording of it to send to Apple care sometime. In the mean time I was streaming using nicecast into Secondlife and listening to my music is Secondlife. The sound started its stuttering. Leaving the mac alone, I connected to my stream on my iPhone and the music I was streaming was perfect. I then played the music over airplay to a local loudespeaker from the iPhone. The stuttering was still on the mac however.

     

    From this I can only conclude the problem lies in the way OS X is deliverng the sound after decoding to the audio system. Nice cast captures the music after the pogram, iTunes, Djay whatever, has decoded the media info but before it gets delivered to the audio device.

     

    I think

     

    I get the stuttering on the interal loudspeakers, a USB sound card/headphone and built in headphones.

  • by Lvivske,

    Lvivske Lvivske Aug 20, 2012 10:48 AM in response to Victor In Munich
    Level 1 (8 points)
    Mac OS X
    Aug 20, 2012 10:48 AM in response to Victor In Munich

    have you tried 10.8.1?

     

     

    I've still been without an audio problem since updating. Normally the audio bug would hit be once daily.

  • by Victor In Munich,

    Victor In Munich Victor In Munich Aug 20, 2012 11:39 AM in response to Lvivske
    Level 2 (151 points)
    Mac OS X
    Aug 20, 2012 11:39 AM in response to Lvivske

    No, I have no access to 10.8.1

  • by Victor In Munich,

    Victor In Munich Victor In Munich Aug 20, 2012 1:41 PM in response to Victor In Munich
    Level 2 (151 points)
    Mac OS X
    Aug 20, 2012 1:41 PM in response to Victor In Munich

    Looks like I was to optimistic here. After about 2 hours, I got the breakup on the outgoing stream.

  • by FrederikY,

    FrederikY FrederikY Aug 21, 2012 2:30 AM in response to tttxx
    Level 1 (0 points)
    Aug 21, 2012 2:30 AM in response to tttxx

    Anyone having access to 10.8.1? Please tell us if the bug is fixed!

  • by Mike C Taylor,

    Mike C Taylor Mike C Taylor Aug 21, 2012 10:40 AM in response to FrederikY
    Level 1 (0 points)
    Aug 21, 2012 10:40 AM in response to FrederikY

    I am a registered devloper with apple. I have access and have installed 10.8.1 on a Imac 27 inch mid 2011 with 12 gig of ram.

     

    Sadly it still stutters with Video, Games and also itunes. The system is faster that is noticable but sadly the stutter glitch remains.

  • by rxghost12,

    rxghost12 rxghost12 Aug 22, 2012 2:41 PM in response to tttxx
    Level 1 (0 points)
    Aug 22, 2012 2:41 PM in response to tttxx

    Found a fix after spending an entire evening trying to fix this... (I'm on a retina macbook pro, so I'm not sure if this option is on other macs)

     

    Go to System Preferences

    Energy Saver

    Uncheck 'Automatic Graphics Switching'

     

    No more sound stuttering/crackling.

     

    I'm guessing the issue lies in the integrated video card.  When using the Nvidia (by unchecking the above), the problem completely disappears.  However, still isn't acceptable as a fix to me as my battery life worsens as I'm always running off the Nvidia card in OSX.  Btw, this sound/stutter issue is completely nonexistant in Bootcamp.  So it 100% is a software related bug in Mountain Lion.

  • by idontcarejustletmein,

    idontcarejustletmein idontcarejustletmein Aug 22, 2012 6:39 PM in response to rxghost12
    Level 1 (5 points)
    Aug 22, 2012 6:39 PM in response to rxghost12

    rxghost12 wrote:

     

    I'm guessing the issue lies in the integrated video card.  When using the Nvidia (by unchecking the above), the problem completely disappears. 

     

    Looks like we got the issue isolated somewhat.

     

    I'm on a 13" Macbook Pro and so only have an intergrated video card.

     

    Maybe it's a video card driver problem. Let hope Apple can fix this soon.

  • by pepper_chico,

    pepper_chico pepper_chico Aug 22, 2012 6:49 PM in response to rxghost12
    Level 1 (0 points)
    Aug 22, 2012 6:49 PM in response to rxghost12

    Well, I'm on a 13" early 2011 macbook pro with integrated intel 3000 hd graphics and suffer stuttering anyway.

  • by rxghost12,

    rxghost12 rxghost12 Aug 22, 2012 8:02 PM in response to pepper_chico
    Level 1 (0 points)
    Aug 22, 2012 8:02 PM in response to pepper_chico

    yea def looks like it's an issue with the integrated graphics driver. 

     

    Anyone who has a retina display or who has the ability to switch between two graphics cards (between integrated and nvidia) on their macbook, etc.  Please test out just the nvidia alone.  I'm sure that will cure the crackling, stutter effect for the audio.  I'm guessing there's some bug with the integrated graphics driver within mountain lion causing the audio issues.

  • by dcollett.seattle,

    dcollett.seattle dcollett.seattle Aug 22, 2012 9:11 PM in response to rxghost12
    Level 1 (5 points)
    Aug 22, 2012 9:11 PM in response to rxghost12

    I'm glad that this solves the problem for you, but it is not the total answer.

     

    Many of us have iMacs. We don't have that option in the Sys Prefs.

     

    The stuttering happens with video and/or audio.

     

    Let's hope Apple finds the problem, but from other posts, it looks like 10.8.1 will not correct this issue (at least for everyone).

     

    David

  • by rxghost12,

    rxghost12 rxghost12 Aug 23, 2012 6:45 AM in response to dcollett.seattle
    Level 1 (0 points)
    Aug 23, 2012 6:45 AM in response to dcollett.seattle

    regardless of whether you have an imac or macbook pro/air.  The issue does in fact lie with interaction of the integrated graphics with mountain lion. 

  • by Lvivske,

    Lvivske Lvivske Aug 23, 2012 6:46 AM in response to rxghost12
    Level 1 (8 points)
    Mac OS X
    Aug 23, 2012 6:46 AM in response to rxghost12

    imac's dont have integrated graphics so that kills that theory

  • by rxghost12,

    rxghost12 rxghost12 Aug 23, 2012 9:50 AM in response to Lvivske
    Level 1 (0 points)
    Aug 23, 2012 9:50 AM in response to Lvivske

    Anyone try out the new 10.8.1 patch?? So far I'm not getting any popping/crackling/buzzing... but it does come in randomly so we'll see... hopefully this fixed the issue..

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